onestopparking.com Reviews

Name: onestopparking.com
Address: 7821 Commerce drive, Suite 411, Florence, Kentucky
Rating: 4.34

4.3 Rating 150 Reviews

82 %

of reviewers recommend onestopparking.com

About onestopparking.com:

Onestopparking.com is your trusted partner for seamless, affordable, and stress-free airport parking across North America and beyond. With a commitment to exceptional customer service, reliability, and unbeatable convenience, we’ve earned the loyalty of over 1 million travelers—and counting.

We take pride in connecting our customers with convenient and affordable parking solutions, complete with transparent pricing and flexible options to match any itinerary. Our user-friendly platform makes it easy to compare, book, and manage reservations at hundreds of locations near major airports and cruise ports, giving you one less thing to worry about when traveling.

At Onestopparking.com, your satisfaction is our top priority. We continuously strive to improve our services by listening to our customers’ feedback. Thank you for choosing us and sharing your experiences on Reviews.io—your insights help us deliver an even better parking experience every day!

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onestopparking.com 1 star review on 25th March 2022

Craig

Anonymous

Anonymous // 01/01/2019

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English

“Shuttle drivers were prompt and the agent at the reseservation desk was very helpful. Overal, we were extremely satisfied.”

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Posted 1 month ago

“Process was very easy, app is user friendly for us old people. Thank you”

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Posted 1 month ago

“Easy to use site. Good price.”

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Posted 1 month ago

“quick and easy!!”

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Posted 1 month ago

“Quick and easy.”

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Posted 1 month ago

“Easy, quick, best rates ...”

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Posted 1 month ago

“Easy to use and pay”

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Posted 1 month ago

“I can't give this reservation a higher rating, because I don't find the receipt for my purchase in my email -- as promised. Where's my reservation confirmation?”

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Posted 1 month ago

Hi Nan and thanks for reaching out. Please check your spam folder/ junk mail as some emails just get filtered out. We also send a SMS with your reservation. If that doesn't work, you may retrieve your booking from here: https://onestopparking.com/request-reservation-receipt You may also contact our customer service at info@onestopparking.com or call us directly at +18004371850 We hope this helps and safe travels

Posted 1 month ago

“Every time my family travels we use one stop parking. We always save money and very convenient. I highly recommend using g this company if traveling via plane.”

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Posted 1 month ago

“very easy and so affordable.”

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Posted 1 month ago

“Easy to schedule and reasonable prices”

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Posted 1 month ago

“Ease of parking, quick shuttle to airport for flight and return after arrival.”

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Posted 1 month ago

“Convenient, secure and inexpensive facility.”

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Posted 1 month ago

“Convenient, secure and inexpensive facility.”

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Posted 2 months ago

“Convenient, secure and inexpensive facility.”

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Posted 4 months ago

“Parking is ok. Pickup from airport is horrible! Have waited up to 2 hours because there is no method to their system. People rush the shuttle leaving it next to impossible for elderly or handicapped customers to get a shuttle.”

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Posted 5 months ago

“Horrific experience with the parking service offered be Best Western located at 5300 Airport Square Lane, Sandston, VA. Please remove them as an option for travelers out of the Richmond Airport. They left me stranded in 32 degrees temperature as I was instructed by them to wait outside. Kept calling the hotel to get updates of the shuttle but never answered the phone. Finally decided to call a cab to the hotel. They were just ignoring my calls because the shuttle was parked there and the driver was at the lobby. The manager told me that since I didn’t stay at the hotel they were not obligated to pick me up. I paid to park there and expect them to honor the full agreement. Just lousy service. Beware to all travelers!”

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Posted 6 months ago

“had a terrible experience with the manager at 6000 Royal Mount Ave. Upon arrival, he refused to accept my car and was extremely rude. When I called for directions, he hung up on me and later texted me, mocking my ability to follow maps—even though the location had no clear signs or identification. His unprofessionalism and lack of assistance caused me to miss my flight, forcing me to run through the airport and making me feel unwell. Completely unacceptable service.”

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Posted 6 months ago

“I wrote a review about my airport parking experience at a specific location near PDX that I booked through onestopparking, since my car was stolen from the lot and I want other people to be aware of the potential risk. They decided to refund my parking cost, and didn't post my review (probably because it was refunded/I was no longer a customer??). This is super sketchy to me- I specifically looked through the reviews before booking, and would like to be able to trust reviews to provide an honest assessment as opposed to only the positive impressions.”

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Posted 6 months ago

“On my way to the airport, called the parking contact 30mins before arrival as indicated on the booking. On arrival, I drove past the car park because the signage was badly located and no lighting, after driving for few hundred yards, turned round and found the car park on my way back. On arrival in the dark, I met a guy dressed in dark coat and he asked me to park outside the gate by the little bush path and he said there was no parking space inside the yard plus he doesn't work for the company. So I sat in the car for about 30 mins waiting for my shuttle to arrive and I was so scared if I was going to leave my car with the right people. I took a snap shot of my car mileage just to make sure that my car was not been used in my absence. The shuttle eventually arrived after 30mins and took me to the airport, very friendly driver. On my return, I phoned the number on the booking after collecting my bags and they asked me to wait at the same point where I was dropped off, waited for about 20mins and I got picked up by a very nice driver. On my arrival at the parking lot, my car was nicely parked in the car park and I checked my mileage and the body of my car and it was completely intact. Not sure if I will use them again but the price was reasonable though.”

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Posted 7 months ago

onestopparking.com is rated 4.3 based on 150 reviews