“I received the order promptly but I had ordered drops and a spray arrived!
Fortunately I like the spray formula!
The product is working well, thank you”
“The service was good once I prompted for a response.
It would also be beneficial for you ask for proof of bloods etc before taking payment.
As it would appear that you're getting a load of bad reviews for taking payment for orders, then charging £5 admin fees on refund requests.”
“Bought 2 Canabar vapes. First one was great and helped with my anxiety. Second one after 4 or 5 puffs I started tasting burnt flavour then after another 4 or 5 puffs it just stopped working which is unfortunate. The light still comes up so there's something still in it but I think the heating element must of been faulty. Paying nearly £8 for 1 I wouldn't expect this to happen.”
“Product dispatched quickly but wasn’t the exact product advertised on the website. For me this wasn’t too much of an issue as I closely inspected ingredients and it was the same but I would have preferred a choice about this if my item was not in stock. The product was for my one year old so led to undue worry on my part that it was suitable.”
“The service / delivery was prompt and efficient BUT I do not like the payment system. There is no choice but to access my bank account. This seems un necessarily risky and I do not see what is wrong with the standard credit card system.”
Dear Neil,
Thank you for your review, We offer 2 payment methods for ease of checking out on our platform The options are either with credit or debit card or you can check out using the fast checkout method via banking app, We offer these payment methods for fast, easy but 100% secure checkout methods provided by the banks themselves, so please do rest assured all payment are 100% safe and secure
Hi Ty O'Donovan,
Thank you for your order we can see you received your delivery 1 day later than expected, and we do apologise as time to time Royal Mail do get delayed due to unforeseen circumstances and is not always guaranteed to deliver on the time and date shown.
“Delivery slow for cost .thought I was getting the same size tube of cream as I previously was prescribed,turned out to be half the size for twice the cost ! However it is convenient when waiting for a bloody doctors appointment to get repeat prescription.”
“Further to my earlier very negitave review. Pharmacy4u has now responded and resolved my non delivery. Prompt action taken by Pharmacy4u and replacement delivery now recieved.”
Dear Gordon,
We have checked on your item, and it appears Royal Mail has lost this item after viewing tracking information. Please note that we have sent you another replacement item. We apologise for the inconvenience caused. Please feel free to contact us as we are here to help.
“I placed an order between Christmas and new years and the order stated 1-2 days delivery. Unfortunately the delivery took over 2 weeks and was incomplete when it arrived. I have contacted the customer services and they have been helpful and very quick to respond. I would have given more starts if I was kept informed of delays and all my items were delivered together.”
“I had to wait quite a few days to receive my item and when I did it was the wrong one. Even though I checked to make sure that it was the correct one. Not impressed.”
Hi Gordon Vickerstaff,
Thank you for your review.
We can confirm the brand you ordered was the brand we shipped to you. Please feel free to contact us to clear up any confusion.
“Purchased the alternative product which popped up as what I was looking for was out of stock but it was completely unsuitable, foot fungus powder instead of oral gel!! Should have read the small print I guess 🥺”
