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On the Beach Reviews

3.4 Rating 1,251 Reviews
61 %
of reviewers recommend On the Beach
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On the Beach 1 star review on 28th May 2025
Anonymous
On the Beach 1 star review on 5th November 2024
Jon Hopson
On the Beach 1 star review on 25th September 2024
Mark
On the Beach 1 star review on 6th June 2024
Mr G
On the Beach 1 star review on 18th May 2024
Terry
On the Beach 1 star review on 11th March 2024
Fck Onbech Company
On the Beach 1 star review on 22nd February 2024
Anonymous
1
Anonymous
Anonymous  // 01/01/2019
Excellent service, good value for money holidays and when holiday was cancelled due to pandemic easily refunded all holiday costs even from the airline when they didn't have to. Then they awaited their money back off airline. So all round a fabulous experience.
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Posted 3 years ago
Nice and easy to do only complaint is that we thought we'd put 4 cases in the hold but on the invoice it says 3 don't mind paying the extra to add it but £30 service charge is abit step .
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Posted 3 years ago
Price was good
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Posted 3 years ago
Had no stress when booking .found it easy and helpful.
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Posted 3 years ago
Great service
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Posted 3 years ago
All good except for pre-booking seats didn’t get any options then had to ring up told I’d have to pay another £40 admin for the lovely Lady called Kirsty sorted it out very professional .
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Posted 3 years ago
I found booking holidays very easy, but you have to be careful when you book luggage and extras and transfers.
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Posted 3 years ago
The booking process is so easy and helpful. Giving the best options for ourselves as a family. Good communication and updates regarding payment and holiday details.
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Posted 3 years ago
Not a good start, thought I'd booked the hotel, flights and transfer, when I rang them to find out why they had not confirmed, I was told that that the price was for the hotel only so suggested I go through sales, but put on hold for over an hour,! I cancelled the holiday and am now awaiting my deposit
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Posted 3 years ago
Hi Frances, I'm sorry this caused some confusion, our wait times a longer than usual at the minute too but I'm glad you've got it cancelled now. I have sent you a Dm to ask some further details - Thanks - Kay
Posted 3 years ago
Nice and easy
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Posted 3 years ago
So far so good. Paying by credit card for extra protection and have travel insurance. Were quick to confirm booking in 24 hours to a hotel I know of but not seen on other sites and the flight times better than other sites. Will update after been in July
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Posted 3 years ago
So far so good. Paying by credit card for extra protection and have travel insurance. Were quick to confirm booking in 24 hours to a hotel I know of but not seen on other sites and the flight times better than other sites. Will update after been in July
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Posted 3 years ago
Really happy brilliant service never have a problem
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Posted 3 years ago
Very easy to book. Easy searching and filtering allowed me to find a great deal.
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Posted 3 years ago
The way some of the hotels are described as located in Olü Deniz, Turkey....when in fact they are NOT.
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Posted 3 years ago
Hi Andy, thank you for taking the time to leave a review, If you could explain this a little further, we can get this looked into by our content team. Thanks - Kay
Posted 3 years ago
My recent booking with On the Beach was easy and simple to book. Now counting off the days to holiday, & keeping up to date with latest coronavirus regulations.
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Posted 3 years ago
This is the first time we've booked with On the Beach and the process was easy
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Posted 3 years ago
Am very happy with the service i have recived
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Posted 3 years ago
Easy booking process and fairly priced
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Posted 3 years ago
So far a great experience this is my first time booking a holiday and it was such ease I will use on the beach for all my future holidays.
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Posted 3 years ago
On the Beach is rated 3.4 based on 1,251 reviews