“Have used On the Beach before with no problems hence using again. I find their site easy to use, communication is great because I get regular updates and can manage my account to check payments or make changes if I need to.”
“Second holiday I have booked , no complains, prices where best I could find , no made any contact with office or reps , didn’t have to , everything went smooth , would use again”
“Booking was very straight forward but not easy to contact them by message or email. I ordered a certain room but on my paperwork it was different. I did recieve a reply saying they had ammended my booking but it is not showing that on my paperwork. I would be much happier if I could speak to someone or do live chat. I have now recieved a reply and my paperwork has been ammended. I am very grateful my request has been answered. Thanking you .”
Hi Helen, Thank you for taking the time to leave a review, We are experiencing high call volumes at the moment and things are taking a little longer than usual. I have now rectified your booking for you. I can see your request was sent as a special request so this wouldn't have been seen by our agents, these go to the hotel supplier. Thanks - Kay
“We knew what hotel we wanted we found the site very easy to use. The booking process is very simple. We have used the monthly direct debit payment plan option and are very happy with it. We have booked with on the beach a number of times with no issue we are now looking forward to our week in the sun. I would recommend on the beach to any one looking for an affordable, reliable holiday company”
“From moment of booking was kept well informed on every aspect of holiday, cannot fault the service, have booked my next holiday with oTB already and same great service”
“Booked with on the Beach for our last 10 holidays. Great service, always went smoothly. Even when holiday was cancelled due to Covid, they repaid immediately. Then then refunded the cash paid to Ryanair because they were taking to long to return money. Booked again with them this year with full confidence.”
“Booked online, great choice of locations and price. Website was really easy to search what you were looking for. A bonus was free airport lounge pass with our booking.”
