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OOROO Reviews

4.9 Rating 1,911 Reviews
98 %
of reviewers recommend OOROO
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About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous
Anonymous  // 01/01/2019
George came early & did a great job replacing my dead battery.
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Posted 2 years ago
We're so glad to ear, thank you Karen!
Posted 2 years ago
They do great work. Very prompt and courteous. Fair prices
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Posted 2 years ago
Thanks so much, John!
Posted 2 years ago
Needed to get my side window fixed and after looking around, went here and they were able to get me in the same day. Not only did they get it fixed, they took care of some other services that I was going to get taken care of another day, saving me a trip. Will be coming here again for sure with how amazing they are
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Posted 2 years ago
Wow, thank you so much Alex! We're happy to help and thrilled you felt taken care of.
Posted 2 years ago
My noble mechanic, George, took really great care of me and my SUV
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Posted 2 years ago
Thank you, Wanda!
Posted 2 years ago
I had a gentleman named Logan come out and service my car. He was very professional and did a great job. I would use you guys again and, I would recommend your company to anyone needing car repair service.
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Posted 2 years ago
Hi Aaron––we're so glad you enjoyed using our mobile service and working with our team! We appreciate you.
Posted 2 years ago
George did a great job testing and then replacing our dead battery
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Posted 2 years ago
Thank you, Harold!
Posted 2 years ago
Very pleased with OOROO! friendly staff and appreciated the good work and ride home and pick up. The only thing is my appointment was at 10 AM I did not get my car until 5.30 PM I wish they let me know it would take that long, In the future I will plan accordingly.
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Posted 2 years ago
Thank you, Thierry! We're glad you enjoyed the service. We're sorry for any inconvenience regarding the schedule and that we didn't set proper expectations regarding the drop off of your vehicle and the timing for completion of your appointment!
Posted 2 years ago
These guys are awesome. Driving for Uber, any downtime is a big loss on my income. I called late afternoon, brought my car in the morning and b4 noon they were done. Professional and very friendly service. Highly recommended !!! I found my forever Auto shop. Thanks guys !
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Posted 2 years ago
Wow, thank you so much Michael! Welcome to the OOROO family. We look forward to seeing you next time.
Posted 2 years ago
The people at Ooroo in Vail, AZ are genuinely friendly and caring. They helped me get my car started and over to the shop where they checked the battery and replaced free of charge as it was still under warranty. Their shop is clean and their many certifications are up on the wall for customers to see.
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Posted 2 years ago
Thank you so much, Pam! We're happy to help.
Posted 2 years ago
These guys are great! I had been all over town trying to get work done on my hybrid, no problem and done the same day!They don't know what it met to to get this done. A true blessing. Very professional and very experienced, highly recommend them I'll be back!
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Posted 2 years ago
Thank you so much, Johnny! We're happy to help.
Posted 2 years ago
George was very friendly and did a great job. He made the process quick and easy.
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Posted 2 years ago
Thank you, Zac!
Posted 2 years ago
My ac was out and called and they were able to get me in pretty quick and were able to get my ac running that same day. The staff are very nice and helpful, I like that it’s a smaller shop so it feel more personal and they care
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Posted 2 years ago
Thank you so much, Bre! We're thrilled you felt taken care of.
Posted 2 years ago
Mark at the front desk is excellent. Always in and out very fast here. Will always come back.
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Posted 2 years ago
Thank you, Carissa! We'll see you next time.
Posted 2 years ago
On time, quick, and job done right,
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Posted 2 years ago
Thank you, George!
Posted 2 years ago
Mark at the front desk is excellent. Always in and out very fast here. Will always come back.
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Posted 2 years ago
Thank you, Carissa! We'll see you next time.
Posted 2 years ago
Fast quality , great service,
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Posted 2 years ago
Thank you!
Posted 2 years ago
This was my first time using OOROO. I’m very happy with the service. From the initial call with Frank all the way through receiving successful repair service from George. The scheduling was very easy , quick , and they had same day mobile repair service available which was a huge convenience since my Ram was completely dead with a bad / burnt alternator. They saved me from having to deal with a tow. Frank and George communicated openly with me making it a smooth process. George made the difficult task of replacing the alternator under the blazing AZ sun look simple. Which it is not. George was very efficient and knowledgeable. The cost was also very reasonable considering the quick turnaround and convenience.
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Posted 2 years ago
Wow, thank you so much Andy! Welcome to the OOROO family. We look forward to taking care of you the next time you need us.
Posted 2 years ago
I love Ooroo! So convenient and fast! George did a great job and he was super friendly and professional!
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Posted 2 years ago
Thank you very much!!
Posted 2 years ago
Today, my vehicle was serviced by your mobile unit. George worked on my oil change. To be out doing this work in 100+ degree heat is not easy. He did it with a smile and was friendly and kind. He spoke highly of Ooroo and genuinely seems to enjoy his job. Every company should be lucky enough to have a loyal and kind employee like George.
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Posted 2 years ago
Thank you for much, Michael! We agree––we love having George on our team.
Posted 2 years ago
Logan provided excellent service
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Posted 2 years ago
Thank you, Cory!
Posted 2 years ago
OOROO is rated 4.9 based on 1,911 reviews