OOROO Reviews

Name: OOROO
Address: 12945, North Oracle Road, 12945, North Oracle Road, Tucson
Rating: 4.91

4.9 Rating 1,695 Reviews

98 %

of reviewers recommend OOROO

About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed someone to come to our house and replace batteries on our diesel truck. I called in the morning and Ooroo was there that afternoon and replaced the batteries. The technician was very friendly and knowledgeable. I would highly recommend Ooroo to any of my friends.”

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Posted 3 years ago

Thank you Doug! We're happy to take care of you.

Posted 3 years ago

“Loved the mobile oil change! Super convenient and the service technician was very polite and thorough! Keep this service feature. It is a winner!”

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Posted 3 years ago

Thank you very much Gary! We agree that the mobile service is a winner. :)

Posted 3 years ago

“Everything is fine and Rickey did nice job. Like your mobile service.”

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Posted 3 years ago

Thank you James!

Posted 3 years ago

“I usually dread having to get my oil changed. Between finding the time, making an appointment and then waiting around for your car, it's a hassle. Well, it was a hassle until I found OOROO! I called Leroy on Monday, scheduled an appointment for Tuesday and best of all, they came to my work! Dylan was on time, fast, thorough, and professional. I will definitely be recommending OOROO Mobile Service to everyone I know and using them for all my future oil changes.”

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Posted 3 years ago

We're so thrilled you enjoyed using our mobile service Kaitlin! We live to take the hassle out of car care. Thanks so much for reviewing us!

Posted 3 years ago

“It has been a few years since I used the services at OOROO. I had a 2012 Ram 2500 cummins and then bought a new 2019 Ram a couple of years ago. So, I'm back and the service is as good if not better than before. I appreciate the friendly feeling I get when in the office and how I'm told the costs of the service upfront. I have never been "upsold" at any time past or present. Honesty and integrity is what you get here.”

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Posted 3 years ago

Welcome back Jerry! It was great to have you back and we're so glad you feel cared for with us.

Posted 3 years ago

“Great knowledgeable mechanic. Good person easy to talk to.”

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Posted 3 years ago

Thank you Raul!

Posted 3 years ago

“Great service!!! I am always Happy with the care I receive here . The Staff and mechanics are Top notch...”

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Posted 3 years ago

Knowing you're happy makes us happy! Thank you, June!

Posted 3 years ago

“Terrific customer service! Very helpful, listened to my concerns. Diagnosed the problem quickly and completed the service before holiday deadline! So far so good!!!! Thank you!”

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Posted 3 years ago

Thank you so much Dorrie!!

Posted 3 years ago

“We always use Ooroo. It is convenient, especially their mobile service, and they always deliver. They call you if they are running behind, are friendly and professional. Pricing is competitive.”

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Posted 3 years ago

Thank you so much Bill! We appreciate your continued business and your review!

Posted 3 years ago

“Thanks to Zach and Janelle for quick scheduling, great customer service, and troubleshooting/warranty work. As usual, working with Ooroo is so convenient and trustworthy!”

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Posted 3 years ago

“Zack was very good, I am glad to have the at home service.Thanks”

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Posted 3 years ago

“After calling the dealer that I bought the 2018 Honda and trying to get through the bureaucratic nightmare of so many people who have no idea of the problem I had, I called OOROO as I should have in the first place. I immediately got Janella and got an immediate response and answer to what kind of problem I may have had. She was knowledgeable and confident that the trained technicians and mechanics could help and they did so very well.”

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Posted 3 years ago

We're so sorry you had to deal with all that hassle elsewhere! It was our pleasure to take of you, John. Thank you for taking the time to write a review.

Posted 3 years ago

“Friendly folk and the repairs completed faster than expected”

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Posted 3 years ago

Glad to hear it William, thank you!

Posted 3 years ago

“I was very satisfied...didn't take as long as I expected.”

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Posted 3 years ago

Thanks Frank!

Posted 3 years ago

“Dylan was very helpful and explained what he did and what may be needed. Very nice gentleman. Will definitely be booking my next oil change with them again!”

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Posted 3 years ago

Thank you Brittney; so glad to hear it!

Posted 3 years ago

“Everything was completed that I asked for. Service could not have been better.”

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Posted 3 years ago

“Great service. Great people to work with from management to maintenance men. So very happy we do not have to drive into Tucson for service. Great price as well! Will certainly use Ooroo again!”

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Posted 3 years ago

We're thrilled; thank you so much Andrea!

Posted 3 years ago

“I brought our Nissan in for service at 3 pm and was out the door in 45 minutes! Great service! Great staff! Ted”

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Posted 3 years ago

“Very professional, courteous and quick. They come to my office and I can keep working while my oil is changed. They let me know of any issues while they are working on my car, to see if I want to go ahead and fix it now, and if I want to wait, they will put me on the schedule to follow up and get it fixed the following month. Dylan, the mobile technician, is friendly and a pleasure to deal with! Love Ooroo and would recommend them to anyone!”

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Posted 3 years ago

“Very professional work and customer service.”

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Posted 3 years ago

OOROO is rated 4.9 based on 1,695 reviews