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OOROO Reviews

4.9 Rating 1,911 Reviews
98 %
of reviewers recommend OOROO
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About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous
Anonymous  // 01/01/2019
Dylan was awesome!! And the convenience and price , wow!!! I will request your service again, as well as request Dylan again!!!
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Posted 3 years ago
Thank you Cindy!
Posted 3 years ago
The tech was awesome and went thru all the findings he had. He was very professional
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Posted 3 years ago
Thanks Robert!
Posted 3 years ago
I never dreamt it would be so hard to get an oil change. But OOROO saved the day by offering their mobile unit. They couldn't come out to my house, it was out of the delivery area, but was able to quickly overcome that obstacle by letting me come to their store. George was waiting for me when I arrived, quickly and efficiently took care of my car. As I was going on a trip, checked all the necessary levels and changed the oil. Thank you guys for helping me out, it is greatly appreciated...
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Posted 3 years ago
We're happy to help Marilyn! Thank you for reviewing us.
Posted 3 years ago
Wife and I have been using Ooroo for quite some time now and they've always been great. Honest and fair priced. Every single person has been great, especially Dylan. Didn't complain once about it being a million degrees and legitimately did everything with a smile. Ooroo is a great business with even better people.
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Posted 3 years ago
Thank you Cody! Your kind comments mean so much to us!
Posted 3 years ago
Wife and I have been using Ooroo for quite some time now and they've always been great. Honest and fair priced. Every single person has been great, especially Dylan. Didn't complain once about it being a million degrees and legitimately did everything with a smile. Ooroo is a great business with even better people.
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Posted 3 years ago
Thank you Cody! Your kind comments mean so much to us!
Posted 3 years ago
Friendly and great service.
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Posted 3 years ago
Thank you Mona!
Posted 3 years ago
Excellent customer service
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Posted 3 years ago
Thank you Betsy!
Posted 3 years ago
Our car wouldn't start. Turned out it needed much wiring repair due to animals chewing the wiring. On top of it, the coolant reservoir tubing was also chewed & the tank needed to be replaced. There was additional work that needed to be done and this was a fun car to use whenever. It was neglected over the last few years since moving to Arizona. We weren't in a rush, just wanted it to run again. All in all, we were kept up on the progress and were very pleased with the work done. On top of it all, the car came with a great warranty too!
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Posted 3 years ago
So glad we could take care of you Neil, thank you!
Posted 3 years ago
OOROO is fantastic! Prompt, capable and friendly. I've used them twice and have been completely happy both times.
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Posted 3 years ago
We're so glad, thank you Dawn! 😊
Posted 3 years ago
Today's experience with OOROO replacing batteries in our two cars was the BEST customer service experience I have had in years. Zach arrived promptly at 9am as scheduled. He was pleasant and efficient and the work was completed within an hour. All is perfect and receipts were sent promptly. THANK YOU VERY MUCH
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Posted 3 years ago
What an amazing review––thank you so much, Carla!! 😊
Posted 3 years ago
Glad to see you are giving the same fine service that Hickey Motors gave our community for so many years.
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Posted 3 years ago
Thank you Gerrod! We're happy to be a part of Hickey's legacy.
Posted 3 years ago
Dylan is my go-to guy for at-home service. He did a good job as usual on my Yukon but that is part of the story. The last time he changed the oil he found my shock absorber leaked. Took it to the GMC and they replaced all shocks under warranty. He probably saved me a couple of thousand $$$. Easy to deal with and free with knowledge. You did good having him as a service tech.
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Posted 3 years ago
Incredible, thank you Vincent! We're always happy to keep our customers informed about what their vehicle needs and even more so when we can save them some money in the process.
Posted 3 years ago
As always, completely satisfied with all aspects of this shop!
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Posted 3 years ago
We're thrilled, thank you Phil!
Posted 3 years ago
I have been using OOROO for a few years now and I love the service. In the past I haven't been consistent with getting oil changes because of the time it takes out of my day to go to a shop and get them done. Since I found OOROO, I get them done on schedule because they are able to come to my work and I don't have to find the time to go get it done. The technicians are always thorough and do a great job. Today I had George and he took great care of my car!
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Posted 3 years ago
Your words are like music to our ears, Kelsey! Thank you!! 😊
Posted 3 years ago
Very professional, no mess before and after the work was done. Will be using you guys again, You the man, Zach
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Posted 3 years ago
Thank you so much, Rey! 😊
Posted 3 years ago
Outstanding 1st experience. Dylan was very pleasant, professional and left us with a complete feeling of confidence. Mobil service will be our choice when possible. Convenience is great and very competitively priced. I will be recommending your service often with strong conviction. Dylan represents your company very well and Frank's follow up was a nice touch and icing on the cake.
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Posted 3 years ago
We couldn't be happier you enjoyed using our mobile service and working with our team! Thank you very much, Rod! 😊 See you next time.
Posted 3 years ago
Very pleased .
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Posted 3 years ago
Glad to hear, Barbara!
Posted 3 years ago
I was so excited when I first learned about OOROO. No more time wasted driving to a place and waiting for an oil change! I loved the service I received at home while I was working. Efficient and reliable!
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Posted 3 years ago
We're thrilled you enjoyed using our mobile service! Thank you for taking the time to share your experience, Armida! 😊
Posted 3 years ago
Moved to Tucson in 2018 and was recommended Ooroo. It was a bit of a drive but, I'm willing to get out to oro valley to get my car serviced with this company. They explained diagnostics with me at a level which I could understand and they were personable. More importantly, their work on my car , on numerous occasions, addressed the primary concern and I couldn't be happier. Happy to drive out to Oro Valley to get my car taken care of with these specialists. Also, consider their mobile services. Clutch!
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Posted 3 years ago
WOW, thank you so much, Sanja! We couldn't be more grateful that you're willing to travel to use us at our Oro Valley shop and we're happy we can return the favor now that we have our mobile service. We love a good car pun, too. 😊
Posted 3 years ago
Great service. Thank you.
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Posted 3 years ago
Thanks Frankie!
Posted 3 years ago
OOROO is rated 4.9 based on 1,911 reviews