OOROO Reviews

Name: OOROO
Address: 12945, North Oracle Road, 12945, North Oracle Road, Tucson
Rating: 4.91

4.9 Rating 1,695 Reviews

98 %

of reviewers recommend OOROO

About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really appreciate the convenience of being able to stay at home and have OOROO come to me for an oil change. Thanks Dylan.”

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Posted 3 years ago

Thanks, Jon. Dylan and his supervisor were both very appreciative!

Posted 3 years ago

“Great Service”

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Posted 3 years ago

Thanks, Fred!

Posted 3 years ago

“Great staff, took care of my problem, part was under warranty, no charge,”

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Posted 3 years ago

Love taking care of you, Bob...thanks!

Posted 3 years ago

“Amazing once again!”

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Posted 3 years ago

Thanks, Jamie...we're blushing!

Posted 3 years ago

“New happy club member and I value the mobile oil change service that was provided. Thanks team!”

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Posted 3 years ago

YAAY...welcome to the club! Please keep us posted on your continued experience.

Posted 3 years ago

“Been using OOROO for at least 10 years now and have always been satisfied with the service. Zach was a very nice and polite guy, also very neat & careful with my Honda. Nice experience. Thanks.....”

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Posted 3 years ago

Thanks so much, Phil. We shared your kind words with Zach and his supervisor--both of whom were thrilled. And thank you for your continued loyalty!!

Posted 3 years ago

“All employees I came into contact with were polite, professional and efficient. They were explicit on what needed to be done and quick to remedy the situation. I highly recommend their expertise.”

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Posted 3 years ago

Excellent...exactly what we love to hear, Sandra...thank you so much!!

Posted 3 years ago

“staff and service is FANTASTIC”

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Posted 3 years ago

Thank you so much, Shannon!!

Posted 3 years ago

“Always friendly and helpful. Got me right in and fixed my car’s problem.”

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Posted 3 years ago

Thank you very much, Susan!

Posted 3 years ago

“This was my first time service. And I was extremely pleased with the friendliness and help that I received. Definitely will be coming back and definitely will refer others. Thank you Judy Taub”

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Posted 3 years ago

Thank you, Judy. So glad we were able to take care of you. See you next time!

Posted 3 years ago

“Fast, convenient, quality work and if they don't get it right the first time as a result of something beyond their control they'll come back in fix the issue.”

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Posted 3 years ago

Thank you so much for the feedback...we really appreciate it!

Posted 3 years ago

“Amazing company to go through!! They went above and beyond!! Also great customer service!! Will definitely be returning!!”

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Posted 3 years ago

Thank you so much, Chance! We look forward to seeing you next time. All the best to you!

Posted 3 years ago

“I loved the fast response time to getting my car in for work - especially with it being Christmas week! You guys were very professional & explained everything well. We will be bringing our car to you from now on for all our service & any other needs that might come up.”

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Posted 3 years ago

Thanks so much, Bill...we really appreciate you--and your feedback!

Posted 3 years ago

“Eddie at Ooroo in Green Valley is awesome. The team at this location is honest and reliable. We have had an amazing experience with all three”

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Posted 3 years ago

Thank you very much Rose! We agree––Eddie is a valuable part of our team. :)

Posted 3 years ago

“I am so impressed with this professionally run, clean and organized shop! And thank you to Dustin and Jonathan for keeping me informed on my vehicle status! Excellent service!”

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Posted 3 years ago

Thank you so much Jory! We'll make sure Dustin and Jonathon receive your kind comments. :)

Posted 3 years ago

“Best auto shop I have ever worked with. Facing a $12,200 bill from the BMW dealer, a friend told me about OOROO in Green Valley. Ran all the same diagnostics as BMW and manually inspected the parts/systems in question. Walked away with a bill a fraction of the cost. The repairs were age, wear and tear replacements which I would expect for my 2005 3-series. Very thankful we found them. P.S. John was great to work with!!”

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Posted 3 years ago

WOW, Vickie, your review has made our day! Thank you so much for giving us a try and sharing your experience. It was a pleasure working with you!

Posted 3 years ago

“Warranty Battery Replacement -- We got a rare dud. Ooroo showed up early the next morning to promptly replace it at no charge. No fuss, no muss. Thanks!”

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Posted 3 years ago

So glad we could get you taken care of quickly, Gary! Thanks for the review!

Posted 3 years ago

“This was my first time using the mobile service from OOROO & it worked out GREAT! OOROO is my favorite place to have my car serviced & with my new job, I just can't make it in Monday-Friday.... they came to my office & I didn't have to worry about a thing. =)”

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Posted 3 years ago

Welcome to the OOROO family Karen! Thank you so much for giving us a try and for your review. We're thrilled you enjoyed using our mobile service at your workplace.

Posted 3 years ago

“I had my check engine light on my 2005 Honda CRV checked out at AutoZone and it ended up I needed a new knock sensor. Called OOROO and set up for Ricky to come to the house and do the job the next afternoon. Receiving a quote and scheduling was quick and easy. I had a 2:00 appointment and when I pulled into the driveway at 1:30 Ricky was already there. everything was accomplished in a professional and timely manner. Ricky was great. I won't hesitate to use OOROO again when the need arises.”

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Posted 3 years ago

Thank you for your review Russell! We're so glad you enjoyed using our mobile service and we look forward to helping you next time. :)

Posted 3 years ago

“Services provided by OOROO are always top notch, and their staff are friendly and professional. I love that they offer doorstep services, including mobile oil changes, that are great for busy professionals and parents, who need every minute of the day to count. Their mechanics are thorough and I never feel pressured to purchase something we don't need.”

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Posted 3 years ago

Wow, EC, thank you so much! We couldn't have asked for a better review––it made our day and we'll make sure our team sees your nice comments.

Posted 3 years ago

OOROO is rated 4.9 based on 1,695 reviews