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OOROO Reviews

4.9 Rating 1,911 Reviews
98 %
of reviewers recommend OOROO
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About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous
Anonymous  // 01/01/2019
This was our first time using the mobile OOROO crew, and it will for sure not be our last. From start to finish, our mechanic Dylan was the ultimate professional. I will for sure be asking for him when we need our oil service again!
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Posted 4 years ago
Hey Steve––our team members always enjoy reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Thank you very much for taking the time to share your experience.
Posted 4 years ago
Fabulous as always mobile Service is so convenient for those of us working 9 to 5
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Posted 4 years ago
In my experience, the folks at OOROO always do their best by the customer. They seem to try to provide the customer with choices and alternatives, instead of insisting on the most expensive (and probably unnecessary) solutions. They are the most customer-focused shop I have found in many years.
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Posted 4 years ago
Your review means so much to us, Anthony, thank you! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Posted 4 years ago
Excellent and quick service. Technician was knowledgeable and friendly. Would definitely use again.
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Posted 4 years ago
Thanks for your review Scott! We'll see you next time. :)
Posted 4 years ago
Dylan was right on time, and was efficient, professional, and very nice.
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Posted 4 years ago
Thank you Roberta. :)
Posted 4 years ago
Will definitely use OOROO again.
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Posted 4 years ago
Thanks Dick, see you next time!
Posted 4 years ago
Absolutely love this service. The battery in my car died, and I wasn’t sure how I was going to get it running again to go and get a new one. Then I found out about this mobile service…… I use Ooroo for my regular maintenance, and have been really very happy with the service they provide. Well…. They blew me away- they were able to get someone to my house within an hour and a half….. he put in a new battery… and I was set to go!! It was awesome! And I also learned that they do regular maintenance with the mobile service…. I will definitely be trying it out. Keep it up! Leroy and Zach really did a great job!!!
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Posted 4 years ago
Sherri––thank you so much for being a regular with us. We're so glad you discovered the mobile service in your time of need and we look forward to continuing to serve you. See you next time!
Posted 4 years ago
Ooroo service technicians are very skilled and professional. Highly recommend Ooroo.
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Posted 4 years ago
Thank you Robert!
Posted 4 years ago
The service is excellent. Great Techs and very knowledgeable Service Advisors. I have been coming here for seven years and have had quite a bit of work done on my truck. I always feel confident about the repairs. Everyone always takes time to explain things. Very professional operation.
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Posted 4 years ago
Rudy––your continued business over the years means everything to us! Thank you very much for your kind comments.
Posted 4 years ago
Thank you to the staff and the guys at the front desk they are amazing they go above and beyond I really appreciate them I recommend them all the time for all their hard work. the Owners should be proud because the front Desk is a reflection of them!
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Posted 4 years ago
Thanks so much Anthony! We are very proud––our OOROO team members are top-notch. We appreciate your review and your recommendations to others!
Posted 4 years ago
I was very impressed. New to the area and was looking for an excellent auto service shop. Appreciated the shuttle ride back to my home. The waiting area looked like my golf clubhouse...lol Completed the oil change, rotated the tires, completed the service checks in a very timely matter! Will be back for sure!
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Posted 4 years ago
Welcome to Oro Valley Robin! We so appreciate you giving us a try––we know finding a go-to auto shop can be a hassle. See you next time!
Posted 4 years ago
I usually rate a business by the front desk staff first. They are the “face”of the business. With that said, I will be a continuing client of OOROO as their customer service is first- rate.
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Posted 4 years ago
Wow, Bob, thank you very much! Our team is top-notch and we're glad you enjoyed working with them. See you next time!
Posted 4 years ago
Great service with courtesy.
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Posted 4 years ago
Thank you Robert!
Posted 4 years ago
They were better than their estimate. Did just work we agreed upon and did point out things I should consider. They offered a ride home and a return ride for me to pick up my car. Excellent all the way around. Definitely will use them again.
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Posted 4 years ago
Thank you Michael, you were a pleasure to work with! See you next time.
Posted 4 years ago
Another great oil change experience with Dylan! Also appreciated the thorough safety check that identified some potentially serious problems that need attention.
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Posted 4 years ago
Dylan is great! It's our mission to keep people safer; thanks very much for sharing your experience, Alan.
Posted 4 years ago
Excellent service cars runs like new.
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Posted 4 years ago
Glad to hear––thank you Robert!
Posted 4 years ago
Efficient, arrived on time, and very professional.
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Posted 4 years ago
Thank you Becca; we appreciate you!
Posted 4 years ago
Prompt, reasonable charges, liked the shuttle service, and the recommendation for a follow-up check to be sure the problem was solved
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Posted 4 years ago
Thanks for your review Victor!
Posted 4 years ago
I use OOROO at work. It is so incredibly convenient and reasonably priced. They have even helped me with my brakes and honored a warranty on their service too. Amazing service. Dylan has been my mobile technician a few times and he is awesome! So friendly and quick.
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Posted 4 years ago
Your review blows us away; thank you very much Michaela!
Posted 4 years ago
LOTS OF THANKS FOR COMING TO MY RESCUE...GREAT SERVICE.
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Posted 4 years ago
Happy to help Francisca!
Posted 4 years ago
OOROO is rated 4.9 based on 1,911 reviews