OOROO Reviews

Name: OOROO
Address: 12945, North Oracle Road, 12945, North Oracle Road, Tucson
Rating: 4.91

4.9 Rating 1,911 Reviews

98 %

of reviewers recommend OOROO

About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loved the fast response time to getting my car in for work - especially with it being Christmas week! You guys were very professional & explained everything well. We will be bringing our car to you from now on for all our service & any other needs that might come up.”

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Posted 4 years ago

Thanks so much, Bill...we really appreciate you--and your feedback!

Posted 4 years ago

“Eddie at Ooroo in Green Valley is awesome. The team at this location is honest and reliable. We have had an amazing experience with all three”

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Posted 4 years ago

Thank you very much Rose! We agree––Eddie is a valuable part of our team. :)

Posted 4 years ago

“I am so impressed with this professionally run, clean and organized shop! And thank you to Dustin and Jonathan for keeping me informed on my vehicle status! Excellent service!”

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Posted 4 years ago

Thank you so much Jory! We'll make sure Dustin and Jonathon receive your kind comments. :)

Posted 4 years ago

“Best auto shop I have ever worked with. Facing a $12,200 bill from the BMW dealer, a friend told me about OOROO in Green Valley. Ran all the same diagnostics as BMW and manually inspected the parts/systems in question. Walked away with a bill a fraction of the cost. The repairs were age, wear and tear replacements which I would expect for my 2005 3-series. Very thankful we found them. P.S. John was great to work with!!”

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Posted 4 years ago

WOW, Vickie, your review has made our day! Thank you so much for giving us a try and sharing your experience. It was a pleasure working with you!

Posted 4 years ago

“Warranty Battery Replacement -- We got a rare dud. Ooroo showed up early the next morning to promptly replace it at no charge. No fuss, no muss. Thanks!”

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Posted 4 years ago

So glad we could get you taken care of quickly, Gary! Thanks for the review!

Posted 4 years ago

“This was my first time using the mobile service from OOROO & it worked out GREAT! OOROO is my favorite place to have my car serviced & with my new job, I just can't make it in Monday-Friday.... they came to my office & I didn't have to worry about a thing. =)”

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Posted 4 years ago

Welcome to the OOROO family Karen! Thank you so much for giving us a try and for your review. We're thrilled you enjoyed using our mobile service at your workplace.

Posted 4 years ago

“I had my check engine light on my 2005 Honda CRV checked out at AutoZone and it ended up I needed a new knock sensor. Called OOROO and set up for Ricky to come to the house and do the job the next afternoon. Receiving a quote and scheduling was quick and easy. I had a 2:00 appointment and when I pulled into the driveway at 1:30 Ricky was already there. everything was accomplished in a professional and timely manner. Ricky was great. I won't hesitate to use OOROO again when the need arises.”

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Posted 4 years ago

Thank you for your review Russell! We're so glad you enjoyed using our mobile service and we look forward to helping you next time. :)

Posted 4 years ago

“Services provided by OOROO are always top notch, and their staff are friendly and professional. I love that they offer doorstep services, including mobile oil changes, that are great for busy professionals and parents, who need every minute of the day to count. Their mechanics are thorough and I never feel pressured to purchase something we don't need.”

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Posted 4 years ago

Wow, EC, thank you so much! We couldn't have asked for a better review––it made our day and we'll make sure our team sees your nice comments.

Posted 4 years ago

“I love the at work service!”

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Posted 4 years ago

Thanks so much Katie! :)

Posted 4 years ago

“Had a problem with year old battery. Was promptly replaced under warranty. Great service, as usual!”

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Posted 4 years ago

Thanks Gary! Glad we could take care of you under warranty.

Posted 4 years ago

“Always get good service, the employees are kind and helpful.”

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Posted 4 years ago

Thank you Judy! We love our team too. :)

Posted 4 years ago

“All in all I was satisfied with the service and the tech that came to our home to replace the alternator on my 05 Grand Marquis. I thought the price of the part was excessive. Charged $400 for the the same rebuilt part selling on line for under $200 plus labor charges to install.”

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Posted 4 years ago

Hello Mike––thank you for taking the time to review us and for the 5-star rating. We take customer feedback seriously, so we wanted to respond regarding the part you mentioned! We can't speak to the part you found online, as there are always inexpensive parts available, often with questionable quality, reliability, and compatibility. We know that we only offer high-quality parts and our professional technicians use their years of experience and expertise to provide quality work. We guarantee all parts we install (and associated labor) with a 36-month/36,000-mile nation-wide warranty. We hope to help you again next time.

Posted 4 years ago

“Dylan came on time to do an oil change at my residence. He was courteous and explained in detail what was to be done. Checked air filter, wiper blades, and battery on the car. Performed oil change in a timely manner and left the garage spotless. Great job! And you cannot beat the convenience of this service.”

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Posted 4 years ago

Thank you for taking the time to review us! We're so glad you enjoyed using our mobile service. :) See you next time!

Posted 4 years ago

“Excellent service today by Zach. Very thorough oil change as well as brake fluid and power steering. Got the appointment the next day and did not need to leave the house. I felt he cared about doing it right.”

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Posted 4 years ago

Thank you so much, Rod, for taking the time to review us! We appreciate you! :)

Posted 4 years ago

“Great service again. Zach showed he really cared about doing it right. Cannot be happier.”

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Posted 4 years ago

Thank you for your continued business and for taking the time to review us Rod! Much appreciated!

Posted 4 years ago

“Simply the best”

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Posted 4 years ago

Wow, Danny, that says it all! We so appreciate you taking the time to review us.

Posted 4 years ago

“Amazing company to go through!! They went above and beyond!! Also great customer service!! Will definitely be returning!!”

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Posted 4 years ago

Thank you Chance; we’re thrilled that you enjoyed our services. Your feedback is appreciated, and we'll see you next time!

Posted 4 years ago

“Pleasant people to work with, explained things thoroughly and a short wait. I will be back.”

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Posted 4 years ago

Thank you for sharing your experience with us Betsy! We greatly appreciate your loyalty and we look forward to working with you again.

Posted 4 years ago

“Service was outstanding! Ricky came to my house right on time and did some challenging electrical work and replaced the alternator on my recently restored 1974 Jeep CJ-5. He was personable and answered all my questions.”

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Posted 4 years ago

Bernie, Ricky will love to read the kind words you left about their service! Thank you for the feedback and we hope to see you next time!

Posted 4 years ago

“Zach arrived promptly fixed the issue very nice and explained great service”

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Posted 4 years ago

We appreciate you taking the time to let us know about your experience Yari!

Posted 4 years ago

OOROO is rated 4.9 based on 1,911 reviews