“La qualité du service à la clientèle après vente est impressionnante. J’ai du changer d’illustrations et le changement de commande a été très facile et courtois. La qualité des affiches également est superbe! Je recommande!”
“There were some concerns: the frame was nice but it had a nick on the side which was very obvious - see attached photo. The mat also had a big dent in the bottom which thankfully we could hide but it did make framing it harder. Adding the mat also made it very hard to secure the clasps at the back as if it was too tight and one of the clasps broke. In future I would advise that you package your products more carefully with extra padding and give the product more clearance to allow for the mat to sit properly.”
“My granddaughter, who is 20, selected the two posters she wanted as a Christmas present for her new bedroom in a seaside community in Massachusetts. The theme of the home is "nautical" and I am pleased to say that the quality is excellent and the framed posters look beautiful in her room. Excellent choice!!!”
“I love opposite wall frames and have purcahsed them multiple times. Top quality acrylic "glass", you really can't tell it's not glass when looking at it. That being said I'm excited to see they now offer some frames with real glass.”
“Une entreprise québécoise qui propose des affiches imprimées sur du papier de qualité, livrées dans un carton rigide et emballées de façon impeccable. Que demander de plus? Ah oui! Le tout est éco-responsable. J’adoooore!!!!”
“The frames are great, better quality than most. It's hard to find wood frames these days! I did think that they would have "glass" glass, but I didn't read closely. It's a plastic glass, but it is quite clear after the films are removed.”
Hello,
We are sincerely sorry about this situation and we would like to make this right by you!
A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back!
The Opposite Wall team
“I gave eight frames as a gift. Today they tried to hang them. First one broke, fell off the wall and damaged the trim in their brand new house. Now what? Customer service has since resolved the issue and we appreciate their help in getting a replacement frame.”
Hello,
We are sincerely sorry about this situation and we would like to make this right by you!
A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back!
The Opposite Wall team
“Cheap frames and terrible return service. I was so excited for this order but after the experience I have had I would never order from you again nor would I recommend your products.”
