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Opposite Wall Reviews

4.7 Rating 2,440 Reviews
93 %
of reviewers recommend Opposite Wall
Read Opposite Wall Reviews

About Opposite Wall:

Made for everyday visionaries

Opposite Wall is a home decor and design studio based in Montreal, Canada. We believe everyone deserves a living space that reflects their personality and sparks inspiration on the daily. Whether you’re living in a studio downtown or a house in the country, the home is a canvas for expressing your unique view of the world. Our wide selection of prints is designed to help you display every side of who you are.

Driven by creativity

Each month, our in-house designers delve into a new artistic universe, creating original collections that speak to a vast array of styles. From trend-conscious posters to timeless prints, our ever-growing list of artworks represents the tireless work of a small group of dedicated artists.

An eye for sustainability

Nothing is more important than the planet we call home. From SFI-certified paper to FSC-certified oak for our frames and accessories, we’ve invited Mother Nature along on each step of our production process. Plus, we donate part of our proceeds to One Tree Planted, an environmental initiative that help preserve and protect the planet.
Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.

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Email:

support@oppositewall.com

Excellent shipping and beautiful prints!
Helpful Report
Posted 4 years ago
I’m really happy with the frames. Even though It is expensive for me, I adore the frames opposite wall offers. The customer services on the other hand was... ouf! Cheers Reply: the problem was out of the customers service's hands even though I wrote to them 5 minutes after the purchase. Reason: you don't have any other contact with them than the written form and they are definetly not close to your actual office. 2nd issue: they couldn't revise my order because it was packed, not because it was sent... In my opinion you go cheap on customer service, cause you don't care more about sales than about customers. Then again, you care more about money than about earths resources and polution - so much packaging, paper and plastic for two frames... On both of thease, you are quite equal as most of Canada's bussiness, so you're in the norm. We don't have other choise, so no worries for now (just my honest opinion).
Helpful Report
Posted 4 years ago
The frames were beautiful and exactly what I wanted! They were also packaged well, and nothing came damaged. It would have been a 5 star rating if the packing slip (listing the items in the box and their prices) were not taped outside on the box in full view. I live in an apartment building where the package drop-off is out in the open in the lobby, so anyone could see the items that were inside and may be more likely to steal the package (unfortunately we’ve had some package theft in the past). In the future I’d say it’d be better to keep the detailed packing slip taped inside the box so no one can see.
Helpful Report
Posted 4 years ago
Quick shipment and I love how it look. However, they don’t come with consistent quality. I ordered two same frames. One was perfect and the other was not; I won’t get it if I could chose at the store. The edge has a big sprit almost like a needle. Frame was covered with black sand-ish thing, it’s probably from spray for the frame. Inside of frame was not coloured as perfectly. In the end, all these things cannot be noticeable, I don’t want to deal with all return & exchange process, so I decided to keep it.
Helpful Report
Posted 4 years ago
Hello there, We are sorry to hear about the quality issues on your frames. A customer service representative should have reached out to you. We hope the resolution provided was satisfactory, if not, please reach out to us via support@oppositewall.com. Thank you for your feedback, Have a good day! Opposite Wall Team
Posted 2 years ago
I got my frame in a short period of time and I'm in love with the pair I got. I'll definitely buy them again.
Helpful Report
Posted 4 years ago
The light oak frame is much darker in person, and it also splinters a bit with handling. On top of that, I had to purchase a photo mat from a separate supplier since the size was out of stock on Opposite Wall. Less than impressed...
Helpful Report
Posted 4 years ago
Hello Chris, We are sorry to hear that you have received a damaged frame. A customer service representative should have reached out to you. We hope the resolution provided was satisfactory. Thank you for your feedback, Have a good day! -Opposite Wall Team
Posted 2 years ago
I loved everything I purchased! The quality is amazing for the price! I will definitely be shopping here again, highly recommend!
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Posted 4 years ago
Loved the print I bought, looks great in my house.
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Posted 4 years ago
Great quality and gorgeous frames!
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Posted 4 years ago
Frames were beautiful, great quality and delivered quickly. Would absolutely reorder from here and highly recommend!
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Posted 4 years ago
C’est tellement bien emballé vos produits. Impeccable. Le service à la clientèle est très courtois et répond vite à mes questions. Les posters sont très beaux. Très satisfaite. D’ailleurs j’ai découvert par hazard votre existence via Pinterest alors que je cherchais les idées et inspiration pour renouveler ma chambre. Merci bien. Thu
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Posted 4 years ago
Beautiful quality product, fast shipping, decent prices and amazing customer service. What more can I say?
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Posted 4 years ago
Fast and amazing service! The prints are sooo pretty!
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Posted 4 years ago
I ordered two 18X24 Dark Oak frames and my order arrived in great time! The frames are sturdy, seem to be good quality and were easy to assemble and hang with my prints.
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Posted 4 years ago
Opposite Wall was great. I needed to switch out a product I ordered and they helped me out quickly. Great service.
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Posted 4 years ago
I loved the pieces I bought from Opposite Wall but I’m even more impressed with their customer service! One of my prints did not ship & they were very prompt & polite when sending me a new one. I would recommend them anytime.
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Posted 4 years ago
Happy. Love the posters. Delivery was fast. Contacted the company with a question and received a prompt response. Would buy again.
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Posted 4 years ago
Beautiful frame and clever hardware system at the back to avoid gap between plexiglass and art print . Looks good on the wall. I removed one star because of a ittle dent in the wood frame.
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Posted 4 years ago
just excellent products, excellent service. highly recommended.
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Posted 4 years ago
I've now ordered a number of different frames from Opposite Wall. They have all been delivered quickly (despite the pandemic) and to the highest or quality. I cannot recommend them enough.
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Posted 4 years ago
Opposite Wall is rated 4.7 based on 2,440 reviews