“Le cadre d'art pour enfants est d'une excellente qualité (aimant, quincaillerie et cadre)! J'en ai acheté 2 pour chacun de mes enfants et c'est tellllllement un soulagement de pouvoir ranger leurs œuvres à quelque part tout en les affichant!”
Bonjour,
Nous sommes sincèrement désolés d'apprendre ceci. Il nous fera plaisir de rectifier la situation rapidement, un membre de l'équipe vous a d'ailleurs déjà contacté par courriel :)
N'hésitez surtout pas à contacter notre service à la clientèle pour n'importe quel problème lié à vos commandes, nous sommes disponibles pour vous aider rapidement !
L'équipe Opposite Wall
“It was not clear when I ordered it, that the turnaround time would be as long, and had to follow-up. Expectations should be set up front. Additionally, I was disappointed with the quality of the frame, not to mention the effort it took to get the film off the 'glass', relative to the price.”
Hello,
We are sincerely sorry about this situation and we would like to make this right by you!
A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back!
The Opposite Wall team
“Overall I was happy with the prompt delivery and sturdy packaging of the frames, however I was a bit disappointed in the quality. The depth of the frame was smaller than I anticipated, giving the frames a cheaper look compared to more robust frames. I also assumed the plexiglass would be real glass, which it clearly isn’t. This was perhaps my own ignorance in not knowing what plexiglass was, but in the frame description it makes it sound like it’s real glass. For the cost of the frames I was a bit disappointed and am unlikely to order again.”
Hello,
We are sincerely sorry about this situation and we would like to make this right by you!
A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back!
The Opposite Wall team
“I had a hard time finding a good quality oversized frame. I was searching the internet and stumbled across Opposite Wall and I am so glad I found them. I purchased a 24x36 white oak wood frame and it's very nice! Love the quality and the price was right too!”
“Je réalise des œuvres d’arts et je commande toujours mes encadrements et passe partout chez Opposite Wall. De cette façon, j’ai une homogénéité d’encadrement à prix très raisonnable 🙂”
