“The product ordered was good quality and arrived in great time! The website was easy to use. I would recommend you to friends if the opportunity presented itself.”
Hello Robin,
What a pleasure to have satisfied you! Thank you for this amazing review! We're glad you had an enjoyable customer experience.
We appreciate your support and hope to take care of you and your friends' future orders very soon.
Have a lovely weekend!
Regards,
The Opposite Wall Team
Hello,
What a pleasure to have satisfied you! Thank you for this great review! We're glad you had a great experience.
We appreciate your support and hope to take care of your future orders again very soon!
Have a nice weekend!
Regards,
The Opposite Wall Team
Hello Jessica,
Thank you for taking the time to leave us a positive review, we are very glad to hear that you are happy with your products. Hoping to take care of your next orders very soon and help you feel good at home!
Enjoy your afternoon!
Regards,
The Opposite Wall team
“Very fast delivery and great choice. I like the frames.
I find the resolution and quality of the printings a bit poor.
Satisfied with my purchase overall.”
Hello Isabelle,
Thank you for this positive review! We're glad you are pleased with the delivery and products in your order.
We're sorry you were unhappy with the quality of our posters. Customer happiness is our first priority, so a customer service agent will be in touch with you in the next few hours.
We look forward to taking care of your future orders again soon!
Have a nice week!
Regards,
The Opposite Wall Team
Hello,
What a pleasure to have satisfied you! Thank you for this great review! We're glad you had a great experience.
We appreciate your support and hope to take care of your future orders again soon!
Have a nice week!
Regards,
The Opposite Wall Team
Hello Andree,
Thank you for taking the time to leave us such a nice review, we are very glad to hear that you are happy with the quality of your products.
What a nice cliché of your living room! Thank you for sharing this with us!
Hoping to take care of your next orders very soon and help you feel good at home!
Enjoy your afternoon!
Regards,
The Opposite Wall team
Hello Samuel,
Thank you for taking the time to leave us such a positive review, we are very glad to hear that you are happy with the quality of your new products. Looking forward to taking care of your next orders very soon and helping you feel good at home!
Have a great day!
Regards,
The Opposite Wall team
Hello Stéphanie,
Thank you for taking the time to leave us such a nice review, we are very glad to hear that you are happy with the quality of your products. Hoping to take care of your next orders very soon and help you feel good at home!
Enjoy your afternoon!
Regards,
The Opposite Wall team
“Great customer service. Frame plexiglass came damage and was sent a replacement free of charge with no hesitation. 10/10 would purchase from OW again”
Hello Travis,
What a pleasure to have satisfied you! Thank you for this great review! We're glad you had an enjoyable customer experience thanks to the quality of our customer service!
We appreciate your support and hope to take care of your future orders again soon.
Regards,
The Opposite Wall Team
Hello Donna,
What a pleasure to have satisfied you! Thank you for this great review! We're glad you had an enjoyable customer experience.
We appreciate your support and hope to take care of your future orders again soon.
Regards,
The Opposite Wall Team
Hello Kristin,
Thank you for the positive review! We're glad you appreciate our products and their quality!
Thank you for sharing this great cliché of your room! Once you receive the posters, don't hesitate to share your decorated walls with our products by tagging us @oppositewall on Instagram!
We appreciate your support and hope to take care of your future orders again very soon!
Regards,
The Opposite Wall Team
Bonjour Etienne,
Nous vous remercions pour vos retours.
Nous sommes ravis que vous ayez apprécié votre commande et qu'elle soit arrivée rapidement.
Nous comprenons votre frustration et nous nous excusons que vous ne receviez pas nos communications en français. C'est actuellement un problème que nous tentons de résoudre avec la plateforme Reviews.io. Cependant, toutes nos autres communications sont également disponibles en français et le choix de la langue varie selon la langue de vos appareils ou de votre moteur de recherche.
Nous vous remercions d'avoir fait vos achats chez nous et nous nous réjouissons déjà à l'idée de traiter vos futurs commandes!
L'équipe de The Opposite Wall
Dear Julie,
Thank you for your feedback.
We're sorry you received an imperfect plexiglass. Customer happiness is our first priority, so a customer service agent will be in touch with you in the next few hours.
Thank you for shopping with us and enjoy your afternoon!
The Opposite Wall team
Hello Erin,
Thank you for your feedback.
We're sorry to hear that the color of the poster didn't meet your expectations in terms of vividness. Ensuring customer satisfaction is important to us, and we strive to deliver high-quality products.
We appreciate your feedback, as it helps us improve our products and we hope to see you purchase from us again!
Enjoy your afternoon!
The Opposite Wall Team
Hello Joel,
Thank you for the super-positive review! We're glad you found our products to be of good quality and that you enjoyed the promptness and efficiency of our customer service.
We appreciate your support and we can't wait to take care of your future orders!
Regards,
The Opposite Wall Team
Bonjour Sylvaine,
Nous vous remercions pour votre retour et commentaire positif ! Nous sommes heureux que vous ayez trouvé nos posters de bonne qualité et que vous ayez apprécié la qualité et la rapidité de notre service de livraison.
N'hésitez pas à nous partager vos murs décorés avec nos produits en nous taggant @oppositewall sur Instagram!
Nous apprécions votre soutien et espérons traiter vos commandes à nouveau à l'avenir.
Bien à vous,
L'équipe de The Opposite Wall
Hi Sarah,
Thank you for your feedback.
We're sorry that the frames you ordered did not match our standards of quality and were damaged. Client satisfaction is our priority so a customer service representative will reach out to you in the following hours.
Thank you for shopping with us and have a nice afternoon!
The Opposite Wall team
Bonjour,
Nous vous remercions pour votre commentaire positif ! Nous sommes ravis que vous ayez trouvé nos produits de bonne qualité et que vous ayez apprécié la rapidité de notre service de livraison.
Nous apprécions votre soutien et espérons pouvoir traiter vos futures commandes de nouveau à l'avenir.
Cordialement,
L'équipe de The Opposite Wall
“Very nice frames. Arrived in perfect condition, with no scratches on the acrylic or wood. My only complaint would be that with the black frames, if you scrape the wall a bit while lining the frame up for hanging, it leaves black marks on the paint. Just small black specs, but on a light wall it is noticeable. Took a little work to take that off without damaging the paint.”
Hello,
Thank you for the positive review! We're glad you liked our products and their quality. We're also happy you enjoyed the quality of our delivery service.
However, we're sorry about the traces on the wall and we hope this will not stain your image of our company!
We appreciate your support and hope to serve you again in the future.
Regards,
The Opposite Wall Team
Bonjour Alain,
Nous sommes désolés d'apprendre que vous avez été déçu par votre commande.
La satisfaction du client étant notre priorité, un représentant du service clientèle vous contactera dans les plus brefs délais !
Nous vous remercions pour votre commentaire et nous vous souhaitons une bonne journée !
L'équipe de Opposite Wall
