“I received the poster size frame in perfect condition and time. The metal frame is attractive for the reasonable price and the light weight double peel Plexiglas was perfect for the size and weight of this product. I recommend it.”
Hello Crystal,
What a pleasure to have satisfied you, thank you for giving us the maximum score!
We're happy to hear that our customer service members made your customer experience an enjoyable and pleasant one.
Again, thank you for your support, and see you soon on our website!
Regards,
Opposite Wall team
Hello Katie,
Thank you for taking the time to leave us a positive review!
We are very happy to know that you enjoyed your latest purchase and that you thought our price range was reasonable.
Thank you for your support and we look forward to seeing you again on our website very soon!
Have a nice week!
Best,
Opposite Wall team
“We rely on ‘just in time’ delivery of frames for sales of our product. Opposite Wall has come through reliably 100% of the time. Even when the mistake has been ours, customer service has been prompt and thorough (and courteous). Simply flawless!”
Hello Matthew,
Thank you for your positive feedback!
We're delighted that you had such a great customer experience with our company and pleased that our customer service staff could provide such a competent assistance to answer your requests.
Please feel free to share your walls decorated with our products by tagging us @oppositewall on Instagram!
We appreciate your support and look forward to processing your orders again in the future.
Enjoy your evening!
Best,
Opposite Wall team
Hello Hayley,
Thank you for your feedback!
Your opinions are important to us and allow us to progress. We are sorry that the products you received did not meet your expectations. We hope we will be able to satisfy you more during your next order with us!
Have a nice evening!
Best,
Opposite Wall team
“This is the second time I’ve purchased these wall clings… this time they came without a transfer sheet, and they’re unusable. Impossible to put onto the wall straight and without tearing the decal.”
Hello Jillian,
Thank you very much for your review and for pointing out this issue to us. We attach great importance to offering you a service that is perfectly suited to your expectations, and we are sincerely sorry for this inconvenience.
A customer service representative has already reached out to help you with this issue. Thank you for your interest in our store and enjoy your evening!
Best,
Opposite Wall team
“terrific service and great looking natural wood frame. Wood quality is good, frame has reasonably good construction for the price point. Plastic "glass" scratches easily but if you're careful getting it on the wall you should be just fine. Works very well with our watercolour prints!”
Hello Scott,
Thank you for such a positive review!
We're so glad you found our products to be of good quality and you enjoyed the fit with your art!
We appreciate your support and hope to serve you again very soon in the future!
Have a lovely weekend!
Best,
Opposite Wall team
“The frames I ordered arrived without any damage and in good time! With the price of store-bought frames these days, I like to pretend that my wall hanging a / art look OK without frames. But, goodness! These frames are so beautiful! I will be ordering again.”
Hello Amelia,
What a pleasure to have satisfied you, thank you for giving us the maximum score!
We're glad you liked our product and you enjoyed the promptness and quality of our delivery service.
We already look forward to taking care of your future orders!
Have a nice weekend!
Best,
Opposite Wall team
“I usually never review anything but I absolutely LOVE my frames. The oak looks magnificent on my wall. Ordering was so easy, and the pricing is really affordable and high quality for what you get. Will definitely be buying more frames in the future for art and photos.”
Hello Lindsay,
Thank you for taking the time to leave us such a positive review! We're glad you found our product to be of high quality and that you enjoyed your experience as a whole with our company!
We really appreciate your support and hope to serve you again very soon or in the future.
Have a wonderful afternoon!
Best,
Opposite Wall team
Hello,
Thank you for pointing out this issue.
We are sorry you received your frames in poor condition. A customer service representative will reach out to you in the next 24 hours to help you with this issue.
Thank you for your interest in our store and have a great day!
Regards,
Opposite Wall Team
Hello Alessia,
Thank you for taking the time to leave us such a positive review!
We are very happy to know that you enjoyed your latest purchase and that you are a big fan of our Solid Oak frames!
We hope to see you again very soon!
Thank you and have a lovely day!
Best,
Opposite Wall team
Hello Karen,
Thank you for your positive feedback! We're delighted that you found our products of good quality.
Please feel free to share your walls decorated with our products by tagging us @oppositewall on Instagram!
We appreciate your support and look forward to processing your orders again in the future.
Thank you and have a lovely day!
Regards,
Opposite Wall team
Hello Mackenzie,
Thank you for your feedback.
We are sorry that you have received a damaged frame and that you never received an answer. As customer satisfaction is our priority, a customer service representative will contact you within a few hours.
Thank you for shopping with us and have a wonderful day!
Best regards,
The Opposite Wall team
Bonjour Carolanne,
Merci d'avoir pris le temps de nous laisser un commentaire positif!
Nous sommes contents d'apprendre que vous aimez notre grande sélection de produits!
Nous prenons en compte vos commentaires sur les prix, et nous travaillons pour continuer d'offrir une excellente qualité à des tarifs compétitifs.
Nous espérons continuer à vous satisfaire avec de nouveaux produits et des offres spéciales à l'avenir. N'hésitez pas à revenir magasiner sur notre site!
Belle journée à vous!
Bien cordialement,
L'équipe Opposite Wall
“I just received my order. I must say I’m surprised about the quality of the wood. I was expecting it to be much heavier and durable. I know on the product it says Solid oak frame but it appears very flimsy. Could you provide more information about the wood used in the frame? Not quite what I was expecting for the price paid.”
Hello,
Thank you for your feedback.
We are sorry that you have received a frame that did not match your expectations and left you with disappointment. As customer satisfaction is our priority, a customer service representative will contact you within a few hours.
Thank you for shopping with us and have a wonderful day!
Best regards,
The Opposite Wall team
Bonjour Nathalie,
Nous vous remercions pour votre retour et commentaire positif ! Nous sommes heureux que vous ayez trouvé nos produits de bonne qualité et que vous ayez apprécié votre expérience chez Opposite Wall.
Nous apprécions votre soutien et espérons traiter vos commandes à nouveau à l'avenir!
Passez un excellent weekend!
Bien à vous,
L'équipe Opposite Wall
