“Shipping was quick, my items were well packaged (so they didn't arrive damaged). The frames are gorgeous and so easy to install! Thank you, Opposite Wall, for giving my posters a new home (aka beautiful white oak frames).”
Hi Sarah,
We are sincerely sorry about this situation and we would like to make this right by you!
A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back!
The Opposite Wall team
“My well-packaged order arrived as scheduled. I love the frames and the prints. My gallery wall turned out great. The hard part is deciding which prints you want and in what size and how to organize on wall, especially because I was trying to have it blend with two pieces of artwork I already owned. But after much overthinking I made a decision and it turned out great!”
“This is our second (and definitely not last) order with Opposite Wall. The quality of the frames at the price point offered is terrific. We did find assembly of the larger frame far more difficult. It was very time consuming and somewhat uncomfortable to position the metal tabs to secure the backing.”
“Belle toile ! Je suis très déçue de la qualité de la vitre qui vient avec les cadres. Le collant sur celle-ci est très difficile à enlever. J’ai même brisé deux des vitres en voulant enlever le collant très doucement.”
Bonjour!
Nous sommes sincèrement désolés d'apprendre que votre affiche s'est abîmée dans le transport. Il nous fera plaisir de rectifier la situation rapidement, un membre de l'équipe vous a d'ailleurs déjà contacté par courriel :)
N'hésitez surtout pas à contacter notre service à la clientèle pour n'importe quel problème lié à vos commandes, nous sommes disponibles pour vous aider rapidement !
L'équipe Opposite Wall
“Quality frame. It’s what I was looking for. With that said, one of the pieces of plexiglass arrived damaged during shipment. I submitted a claim for a replacement piece of plexiglass and it took the company almost one month to get me the item. For this reason, I wouldn’t buy from them again.”
