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Optical Express Reviews

4.7 Rating 4,200 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

4.7

Based on 4,200 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Optical Express 5 star review on 6th October 2021

Optical Express 5 star review on 6th October 2021

Optical Express 1 star review on 24th September 2021

Optical Express 1 star review on 27th July 2021

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The first few days after the procedure were more painful than I expected. I couldn't open my eyes much at all for two days and after that I continued to have severe dryness and pain. After a week I became more confortable and my vision finally started to improve slowly. It is now one month after the procedure and I am very happy with my vision but still have dryness and a lot of pain in the morning. I have been pleased with the service offered by Optical Express. The Optomitrists are very professional and considerate. They gave me many different types of drops to help cure the dryness. My one complaint about the service is that the receptionists were unprofessional on two of my visits. Overall, I'm thrilled to be rid of contacts and glasses!”

Posted 11 years ago

“I started wearing reading glasses in 2004, but still I have never got used to it, even more when I got to the point my long-sight was worse and I had to wear glasses all the time ... I slowly decided I wanted to have a laser surgery, and I don't regret it at all, now I'm free and a bit happier!”

Posted 11 years ago

“My operation was fault free and the aftercare was excellent. I feel I have been supplied with everything I required for aftercare and advice is only a phone call away. I would do it again”

Posted 11 years ago

“My experience (so far!) has been very good. I was quite nervous before the whole process but i'm pleased with the results so far as my prescription was very high and i would definitely recommend optical express to friends and family.”

Posted 11 years ago

“'I can see' are the first words that come to mind. The freedom this has given me is hard to explain, I can play football and tennis without the worry of my contact lenses falling out. I still go home at night and want to take my lenses out, only to remember that 'i can see.' If you can do this surgery, do it. It will change your life.”

Posted 11 years ago

“surgery good”

Posted 11 years ago

“i did experience some dicomfort during the surgery and first 5-7 h after ,but i was able to see a lot better during the same day,very happy overall”

Posted 11 years ago

“Good post op care is essential and they delivered. Prefect vision has restored.”

Posted 11 years ago

“So far I am happy with my vision but still looking forward to get perfect vision in near future. As its only been 4 weeks from my surgery so I think I have another 8 weeks for my eyes to recover and get better vision.”

Posted 11 years ago

“I've always wanted to become an RAF pilot but always thought my sight would never allow me to fulfill the dream. Now I have far better vision and I can start the early processes of applying. Without the procedure there wasn't a chace I would get accepted, now I have better eyesight than a lot of the other guys applying.”

Posted 11 years ago

“I was not very decided to undergo laser surgery, but my partner encourage to do so. Now I thanks her, no more hassles with contact lenses or looking for my glasses when I wake early in the morning or when preparing my luggage to go for holidays. Only a couple days of discomfort after surgery, and photosensitiveness for a week, but after this, everything went much more better and after weeks you don't remember when you had the surgery. I would recommend it to anybody who have doubts to have laser surgery or not.”

Posted 11 years ago

“It is really great without glasses. I feel more comfortable and very good vision.”

Posted 11 years ago

“I was wearing glasses over 5 years, and always wanted to get rid of them. I accepted this opportunity to make a laser eye surgery. To be honest, I was really scared and worried about surgery. But now I am more then happy, because it has changed my life. I don't need to wear glasses or contact lenses anymore. I can just wake up and go wherever I want, without any discomfort... I would suggest it to everybody who just want be free from glasses, and wasting time on to choose frame etc... It so easy now! Its great! Thank you guys for all hard work and for effort you done fo me! It was pleasure!”

Posted 11 years ago

“It hasn't been as easy as I'd hoped but I'm pleased I went for it. I suffered with dry eyes after my first op and my vision regressed slightly within a couple of weeks, before becoming stable at a 20% regression 12-18m later. I had an enhancement 18m later, and was very pleased the surgeon was able to perform LASIK again instead of the LASEK I was booked in for and I am really pleased with the result. So it's been a long haul, but worth the wait as my vision is now as good as it was with lenses (better than 20/20) without them. So thank you.”

Posted 11 years ago

“i am satisfied with this surgery.”

Posted 11 years ago

“Happy over all with my vision. Had quite a high prescription and have experienced dry eyes but other that that very happy with the outcome.”

Posted 12 years ago

“quick affective and satisfying treatment, once I overcame the initial discomfort.”

Posted 12 years ago

“Few things need to be considered when you have laser eye treatment, do you have the money, time and then the effort to look after yourself afer treatment??. Laser eye enables you to have the freedom without glasses and if you dislike wearing contact len s due to dry eyes.”

Posted 12 years ago

“It's been much more affordable than anyone thinks. I had the top proceedure with a medium/high prescription. My monthly costs are only a little over what my contact lenses were costing me! I work in a vets and hygiene and saftey was my biggest problem. Glasses could get knocked off and lenses could dry out during long operations. Laser surgery has eliminated these issues as well as other benefits outside of work.”

Posted 12 years ago

“Pleased with the surgery itself, Surgon very nice”

Posted 12 years ago

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Optical Express is rated 4.7 based on 4,200 reviews