“I think the service was great, I only had a 2 week wait between the consultaion and the surgery which was alot less than I expected. Vision is perfect since undergoing surgery and has only got better therefater. The staff were brilliant every time I have come in. I just wish i had surgery a year or two ago.”
“Both here in the Merry Hill branch, and at Birmingham, staff have been reasurring, helpful, patient and professional. The whole process has been straight forward, and the discomfort felt directly after surgery has been long forgotten, because the results are incredible!”
“Overall experience from start to finish was fantastic slight discomfort after surgery but next day was ok, very pleased with sight wish i had it done yours ago... all staff friendly and explained everything well, much at ease with surgery and after care.”
“I was very very nervous about the procedure but was put at ease by the staff, the nurses and the surgeon. I was almost hand held throughout the procedure and kepy fully informed of what was happening. It was so quick and pain free to the extent I didn't realise they had finished! The staff allowed me to time to take it in as having worn glasses for 22 years this was the most strange experience ever. The results were clear immediately, and within 2 hours I could see almost perfectly. The aftercare has also been better than expected. The staff are helpful and informative.”
“This proceedure is so good that I have two other people undergoing surgery.
In turn, they too have friends waiting to see how they get on.
We are so fortunate to have had this done !!.
Well done Optical Express.
HR”
“I was very nervous about coming for the procedure but I was put at ease by the lovely staff here. It was totally pain free. Afterwards being able to see so quickly was fantastic. The aftercare has been great and I would be happy to suggest Otpical Express to my family and friends any time.”
“My experience at Optical Express has been very pleasent. The staff were very accommodating and friendly. I was reassured the entire way through the process and am very please with the outcome! I would definately recommend to a friend.”
“From the moment I contemplated laser surgery the staff at Optical Express have been fantastic. The procedure isn't painful just a little uncomfortable for a short period of time and the results are amazing, it has changed my life and I bore anyone who will listen how my life is now in HD.
Thank you very much Optical Express!!!”
“i would do it again with you if i had to was taken very good care of from the moment i decided to have procedure .all questions answered in depth and aftercare excellent you can call for advise any time if you have any worries over all very good experiance”
“Much easier than I thought - the staff were extremely helpful in answering all my questions which helped reduce any worries and misconceptions that I had about the surgery. Recovery was also much easier than I thought! Had slight discomfort - which was expected but the fact that I had regular check ups in the first few weeks made me feel much better”
“My experiance has been a life changing experiance. With needing contact lenses and in the job i do they were not a good choice. With recieiving eye treatment its has made life a lot easier for myself.”
“After a bit of concern before the proceedure, all my questions were answered to my satisfaction.
Even though the proceedure is quite daunting, I felt comfortabe and fully advised throughout.
After care has been equally superb.
My results are better than 20/20, I am now free from glasses!!”
“I was hoping for 20/20 vision just so I wouldn't have to wear contact lenses/glasses for sport. But my vision is so much better than that.
It's hard to put into words how good the experience has been.”
“All optical express staff I have encountered have been excellent and I am my vision is now excellent and not wearing glasses has made a massive impact on my work and liesure time.”
“Having the laser corrective treatment has changed my life and opened up many new oportunities for me.
I'm now free to do what i want without the need of glasses or contact lenses.
I would defintely recommend it to my family and friends.”
