“Having worn glasses then contact lenses for the best part of 25 years, laser eye surgery had often crossed my mind. On March 28th 2013, I took the plunge and am overwhelmed with the results. The friendly but professional staff explained everything simply and clearly which put me at ease. The procedure was quick...over before it started really, and the results the next morning made me cry! My life is now in HD! At my 24 hour check up I wad told my vision wad better than 20/20. My only regret.....not doing it sooner. Thank you optical express. I CAN SEE!!!!!!! :) :) :) :) :)”
“Very quick process, much easier than I thought it would be. The results are amazing, it's hard to explain to someone who hasn't had it done! I know it's changed my life for the better, I would do it again and would reccomend it to anybody.”
“The staff are incredibly friendly and always willing to help, if i had any problems they would take the time to listen and help in any way. My vision is amazing i am so happy with the result and experience i have had.”
“The overall end to end experience has been excellent and I am very happy with the treatment and results. The optometrists have all been knowledgeable and friendly in all consultations, and the surgeon who carried out my treatment was excellent. There were a couple of instances where the wait for my appointment was excessive but this is a minor point. I am extremely happy with the results of my laser treatment - my vision is now perfect.”
“The staff are incredibly friendly and always willing to help, if i had any problems they would take the time to listen and help in any way. My vision is amazing i am so happy with the result and experience i have had.”
“I was nervous on the day of surgery however, staff was really friendly and professional to keep me calm. The after care has been amazing, I can pop into the store at anytime and discuss my query. Really happy. I can do my make up without having to cover it with glasses. I am really a happy girl, right now. Thank you guys.”
“The effects of the enhancement surgery were worse than I expected, and had a longer healing process than expected but this was explained in detail to be beforehand by the staff. However, 3 months on and my eyesight is perfect so I am very glad I went proceeded with the treatment.”
“I had a consultation and within a week I had my surgery. I experienced a lot of pain after the numbing drops wore off, the day of surgery, but after a sleep I woke up and could see myself in the mirror across my bedroom, which previously I could not. I am still amazed at the results I keep going to pick my glasses up then realise I don't need to rely on them any more. So happy with the results. I can see the board in lectures in uni and finally read car number plates.”
“It has been a very positive experience, after my consultation, I was put in ease regarding the safety aspect of the surgery. I was well informed about the benefits and side effects. But overall, my vision has been amazing following surgery, and if I could have done it earlier, I would have.”
“Really pleased with the results of the laser, would do it again and wish i had done it before now. Still getting used to not needing glasses and not having to think about contact lenses.”
“I used optical express as my opticians before having the operation, and they were always helpful and professional. I decided to have laser surgery and was well informed by the staff about it. I knew that ultimately whether to undergo surgery or not was my decision and I was informed of the likely outcomes. The aftercare in the laser clinic has been impeccable. The only improvement for me would be that when I call the store with a query or to re-schedule a post-op check, I should be put through to the clinic, rather than speaking to the front of the house staff, that sometimes appear too busy to deal with it effciently.”
“I have been more than satisfied with both the level of care, and the outcome of the procedure. Despite some slight issues with near-vision focusing, my vision is much improved and I would have no hesitation to recommend.”
