“Treatment was very effiecent and well organised, I was given plenty of information to make an informed choicr wether to go ahead with laser eye surgery or not. Surgery went smoothly with no stress whatsoever. Staff were very caring and made me feel at ease when treatment was being carried out. I am very please with the end results and glad I went ahead with the procedure.”
“from the beginning to the end the experience i had was terrific. it was painless and everybody concerned was very friendly and reassuring. all my questions were answered and i was made to feel at ease from the onset. i would recommend this to all my friends and family.”
“The whole process has been professionally managed and I have confidence in all the people I have been dealing with. There have been slight negatives in my close up vision but I was advised of that before I agreed to go ahead with the process and it is still improving.”
“Overall it was a very satisfactory experience. Advice and aftercare was excellent. Any problems were dealt with very efficiently. Staff were very prompt in seeing me at all of my appointments.”
“From start to finish every staff member involved has been so friendly and helpful, it really puts you at ease with the whole process. I was gifted the refer a friend, which was the prompt I needed to go ahead with surgery as I had always wanted to, but never been sure of the results. I couldn't be more pleased with how my vision has turned out, and I have not missed my glasses once!”
“I was quite nervous before surgery but once having the surgery evrything was great. The staff were extremely friendly and helpful. Everything was throughly explained before and after surgery. If i needed to i would definatley do it all over again. I have already recommended to family and friends. It feels like i have just been reborn, a new lease of life. The best thing i have ever done in my whole life. Great,great,great.”
“I've been very lucky from my first visit, through my procedure to my latest visit. To have perfect vision again after over a decade of wearing glasses has been a god send. Thanks to all for making this happen”
“The staff looked after me very well, answerd all questions and after care has been great. The actual surgery was quiet traumatic but quickly forgotten and end result has been well worth it. As time has gone on the dryness has got a lot better. A big thank you to optical express”
“Delighted with the outcome of laser surgery and certainly have been very happy with the service delivered by Optical Express. The drawback has always been the cost of the treatment but with the 50% discount that I experienced I was able to undertake the treatment. Keep offering the discounts !”
“I was apprehensive about the surgery as I didn't want anything to go wrong with my eyesight. However, at the consultation the staff here were very reassuring and explained everything very well so I went for it and I am not sorry! The surgery was very quick and the staff didn't allow me time to panic about any part of it and I had confidence that they would do a good job. I am very happy with the aftercare and the advice they have given me. I would do this again if I was faced with the same options :) Thank you all”
“Laser surgery is the best decision I have ever made. I love being free from wearing glasses. The surgery was easy, not in the least scary as I thought it would be. The staff were very friendly and put me at ease. No regrets whatsoever, except that I wish I had done it sooner!”
“i must say i was a bit scared about the whole idea of getting lence replacement but ones i had all my questions anwserd and they talked to me about all the ins and outs about it i felt more comfortable about the whole thing. it was all pain free and had nothing to worry about. they were very freindly and made you feel so comfortable about it all, the after care is very good and they keep an eye on me so to speak.”
“prior to surgery and on day of surgery i was made to feel very important . i feel that my appointments after surgery were good also but i did expect a bit more customer service .”
