“The level of care has been brilliant, thorough and professional. Any queries were quickly answered putting my mind at rest. The whole experience has been excellent from start to finish.”
“verry well looked after, thought my sight would have been a bit better close up, I knew it woulden't be perfict but am a bit disipointed how bad my close vision is.
all staff were verry good and I was made fully aware that this may be the outcome so no complaint just a bit disipointed that my eyesite is not better than it is.
on the plus side I can see 10 times better than before and have had a pain free and verry profetional experance the only fault is in my expectation not the procedure.
Thank you.”
“I never felt safe driving in darkness before and the customvue intralase treatment has completely changed my driving experience, it has completely removed the halos and completely changed my life.
I can happily say that this was one of the best decisions I have made, and wouldnt hesitate making the same decision again.
I can would happily reccomend the treatment to anyone exploring the option of laser surgery.”
“Overall extremely satisfied with the whole package. Always kept well informed by friendly knowledgeable staff.
Surgey was daunting but all concerns were dealt with by the surgeon giving me confidence in the proceedure.
Aftercare has been fantastic.”
“The pre-consultation went very smoothly and so did the laser treatment. The aftercare took me by surprise as the first few days were quite uncomfortable due to debris being under the contact lenses. After getting used to the different eye drops my sight is slowly on the mend, although still hazey, I'm assured that they will continue to improve.”
“From the moment after the op my vision was much sharper, It was probably the best feeling ever being able to see without glasses. Minus the obvious discomfort the night after the operation, the experience was well worth it and the fact my vision has improved has still yet to sink in even after a month.”
“I spent a long time thinking about having laser eye surgery after the consultation. The staff answered all my questions and gave me lots of dates and locations to pick from for surgery ( with having two young children i had to pick a good time for my husband to take time off work and my mum to babysit). The surgery day was nerve racking but the surgery itself was very quick. The after care has been fantastic and i have recommended to friends as it has improved my life.”
“A quick and effective operation with very little discomfort, I did have to have one eye operated on again to make a slight adjustment but this was no problem.”
“from start to finish the service has been great. everyone puts you at ease and explains everything to you. the operation was over with in minutes and im so happy now with my 'new' eyes. hobbies like cinema and sports are so much easier and there is now no hassle with contact lenses, solutions, glasses, glasses cleaners etc. would recommend not only laser eye surgery but optical express to anyone!”
“The surgery management was fantastic. Very quick and well organised.
I have been slightly disappointed in my vision of computer screens and glare conditions, but overall am very happy with my vision and the outcome of the surgery.”
“very pleased with the care and attention received from all at the Bluewater store, the surgery was slightly uncomfortable but not painful at all. That evening it felt like pins and needles or sand in my eyes but after a sleep i was still able to watch a bit of TV with dark glasses on. Next day was amazing could see clearly, didn't need the dark glasses, went straight to work after the eye examination. very good experience.”
“I am very pleased to have had it done, however, glad I only have to go through with it only once. I found the actual surgery to be a very scary experience. The surgeon was very calm and proffessional (Southampton branch).
I have visited reading for my follow up appointment. I do prefer Southampton though. Im excited to wake up in the morning to find that my vision has improved over night, it's like christmas day EVERY DAY.”
“Laser eye surgery one of the best things ive ever done. Eyesight much better than before. Would definately recommend to a friend. Optical express have shown me great customer service and always listen to any concerns and try to rectify them.”
