Optimum Health & Kolya Reviews

Name: Optimum Health & Kolya
Rating: 4.85

4.9 Rating 2,033 Reviews

97 %

of reviewers recommend Optimum Health & Kolya

4.9

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Optimum Health & Kolya:

Since 1994, Optimum Health Vitamins has served the Edmonton area as a family owned and operated collection of specialty health stores. The inception of Kolya, our sister company, in 2002 furthers our reach as a prime source of plant-based and organic skincare & beauty products for the Edmonton area. Over the years, our humble beginnings blossomed into the passionate locally-operated community we are today.

Visit Website

Phone:

1.844.259.8590

Email:

hello@optimumhealthvitamins.ca

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Optimum Health & Kolya 5 star review on 8th September 2023

Leona M

Optimum Health & Kolya 5 star review on 5th September 2023

Vera Z

Optimum Health & Kolya 5 star review on 4th September 2023

Erika C

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like that i can track my order.”

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Posted 2 years ago

“13.07.2022 I am a customer since many years and I am happy with what I have got so far for your shop at Unity Square. And hopefully, I will be able to shop for some further years.”

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Posted 2 years ago

“Many great products”

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Posted 2 years ago

“I've been going to your store for 22 years, I think that speaks for itself! I started out at the small store in Oliver Square--it was packed up to the ceiling! I love the beautiful, spacious store you have now. And I always appreciate that everyone there is so helpful and kind and knowledgeable. The best to all you lovely souls for the NEXT 22 years!!”

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Posted 2 years ago

“always pleasant knowledgeable staff.”

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Posted 2 years ago

“Helpful staff, peaceful and comfortable store environment. It is nice to see some promotions once a while.”

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Posted 2 years ago

“Wanted to use some of my rewards points but when I went to checking out I couldn’t find anywhere to use them on my order. I did speak to one of the gals the next day and she was unable to find it either tried so she is checking into it for me. Hope to hear back soon. Otherwise all was good.”

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Posted 2 years ago

“I’ve always found staff to be courteous and knowledgeable about the products they sell.”

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Posted 2 years ago

“while i appreciate the knowledge your staff demonstrate i would like to see familiar faces when i visit. i always look for 'the big guy" (boss) he knows everything and i trust him completely. too much of a turnover otherwise... however.all in all it's o.k..not friendly o.k but o.k. thanks for caring.. ed”

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Posted 2 years ago

“Always a pleasure shopping at Optimum Health. Staff are fairly knowledgeable and very friendly and helpful. Can’t complain 😊.”

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Posted 2 years ago

“A very good place to buy vitamins. Most staff are helpful and knowledgable.”

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Posted 2 years ago

“Staff is very friendly and helpful. The store is clean . On my last visit I would have appreciated it if the clerk had told me that the reason the probiotics were marked down in price was because they were expired. I thought it was just a sale item.”

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Posted 2 years ago

“They were very helpful I thank them for that I will be back”

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Posted 2 years ago

“I was recently in to purchase a liver support supplement. The staff member was exceptional with her product knowledge. I actually told many friends about my experience and meant to phone in a review. The service and knowledge was really above and beyond. She was very passionate and well suited to her role. I’m giving a four star review only because my pumps for my face wash didn’t work after I got them refilled so I had to go back in. However-the associate that fixed the problem was helpful and solved the issue.”

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Posted 2 years ago

“Very personal service & quick.”

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Posted 2 years ago

“The lady helped me with questions abut vitamn D and k”

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Posted 2 years ago

“Love the products! They are the best Only frustrating thing is the new points system not a big fan”

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Posted 3 years ago

“Friendly and informative staff. A calm, no-pressure retail space.”

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Posted 3 years ago

“Each store is very different yet the same in a lot of ways. I like that Oliver seems to have the most staff and are eager to help. They have knowledgable staff and for the most part help me get in and out quickly. Sometimes I just want to look at different things and I feel they’re a bit too eager to help/push me out the door. Especially like this last visit when I’m doing fine finding stuff on my own and going through my mental check list / checking with my phone on the labels (as I’ve been caught too many times in the past for going with it looks the same and it has changed) and was interrupted by the third or fourth person within a 10 min span. So even though the staff could help, I can’t give them tasks to go find things for me being startled so much. It would be different if I was actively looking for help but the last time I was there, it became too much. Especially when I’m trying to reduce my interaction with non-mask wearing people. Perhaps if there really eager to help, greet with “I’m ___, call for me if you need help” or if there concerned about me shopping with my cane, say so. I can tell them that all that I need isn’t on the bottom so there’s no panic about reaching for me. Anyways good store for products and I do appreciate the eagerness to be customer driven, just need to focus it a bit better that’s all.”

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Posted 3 years ago

“I love the products you carry and your personnel. But I work in construction and I find it very frustrating to buy the items I need and then get notice that I could get double points if I was in town.”

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Posted 3 years ago

Optimum Health & Kolya is rated 4.9 based on 2,033 reviews