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Ottawa Flowers Inc. Reviews

4.3 Rating 836 Reviews

81 %

of reviewers recommend Ottawa Flowers Inc.

Company Reviews

Product Reviews

4.3

Based on 836 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Ottawa Flowers Inc. 5 star review on 29th March 2024

Ottawa Flowers Inc. 5 star review on 12th March 2024

Ottawa Flowers Inc. 5 star review on 24th February 2024

Ottawa Flowers Inc. 5 star review on 24th February 2024

Ottawa Flowers Inc. 5 star review on 16th February 2024

Ottawa Flowers Inc. 5 star review on 13th February 2024

Ottawa Flowers Inc. 5 star review on 13th February 2024

104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like others, the flowers were not delivered on Mother’s Day which was a huge disappointment and there was an issue with the flowers once finally delivered. HOWEVER when I phoned to discuss the issue (yes delivery was a problem but so is Covid -19) they were responsive and insisted on sending out a second arrangement - equally as gorgeous and elaborate. So kudos to Ottawa Flower. I am going to give them a second chance for sure.”

Posted 3 years ago

“Flowers arrived the day of which is great! Some flowers seemed wilted and some branches were dead but overall nice!”

Ottawa Flowers Inc. 4 star review on 29th April 2020

Posted 4 years ago

“I wish there was a way to specify a delivery time window rather than all day. I was also sad to hear that my order was delivered without a card, even though I included a note. It made it confusing for the recipient. That being said, the delivery was on the correct day and the plant was lovely.”

Posted 4 years ago

“Straight forward and easy to use for ordering online. Really appreciated the email updates to let me know when my flowers were out for delivery and/or delivered. Only complaint would be that I could not order multiple deliveries in the same go. I had to check out each time I needed to change the recipient. Probably not an issue for most people, I was just trying to send Christmas flowers to three different families so had to check out three times.”

Posted 4 years ago

“Flowers were very nice. However they ignored the personalized note that I put in the order and included coupons for the next order. Not a big fan of the marketing. If the personalized note wasn't missed I would have rated very good/5 stars. I tried to reply to this survey e-mail to express my concerns, but replies were not allowed. Thanks.”

Posted 4 years ago

“It was really easy and nice to work with Pavel. I felt in good hands. The delivery of the flowers to the venue was on time and the flowers were what I asked for. At our first meeting, I showed Pavel a picture of the bouquet that I wanted with red dahlia. I did have dahlia in my bouquet but there were miniature and could hardly see them. At first when I saw my bouquet I thought he forgot about the dahlia because I couldn't see them. I wanted large red flowers to contrast the light colors of the other flowers. So, overall the bouquet was the perfect size for me, well done, and the flowers lasted all day. However, even though it was really nice, I thought that my bouquet was missing the red and I was a bit disappointed. It is really too bad because with larger red dahlia, my bouquet would have been absolutely gorgeous. I'm not sure what happened, but I believe it was an unfortunate miscommunication, but at the end of the day I still got married and my bouquet looks amazing in the pictures especially the black and white ones!”

Posted 4 years ago

“we can actually see what we buy which is nice. Super simple online ordering.”

Posted 4 years ago

“The colours did not match the photo on the website, but at least they were appropriate for the event (Mother's Day).”

Posted 4 years ago

“They always deliver my orders on time”

Posted 4 years ago

“A expected the flowers were beautiful. The only problem I had was signing in. Although I had the right password it kept saying I was wrong. Very frustrating. But once I was able to log on the service was excellent.”

Posted 4 years ago

“Not always the picture corresponds to reality”

Posted 4 years ago

“We worked with Ottawa Flowers for our Spring wedding and everything was just amazing. Pavel is an amazing guy to work with, personality and knows his flowers.. provides an excellent service and works within your budget to give you a stunning master piece. My bouquet, which was cascading was to die for... the centerpieces even better.. the only issue we had was a small mix up with corsages (size and colors) but it was easily fixable.. I would strongly recommend working with Ottawa Flowers!!!”

Posted 4 years ago

“The recipient was very happy with it. It was a lovely basket.”

Posted 5 years ago

“Delivery was on time, happy with the service I received.”

Posted 5 years ago

“Great selection at a reasonable price.”

Posted 5 years ago

“It worked”

Posted 5 years ago

“All good. Delivered on time and my mom says they are lovely.”

Posted 5 years ago

“Very nice stuff, always on time, great quality”

Posted 5 years ago

“Receptionist can be nicer on the phone. Service was on time.”

Posted 5 years ago

“It was a pleasure to meet with the owner and work with him. He had great suggestions. Two little glitches. The flowers were not placed where I had requested on the altar and the boutonnières and corsages were left in the sacristy rather in the front pew so I wasn't able to use them until later at the banquet.....I just didn't know where they were before the ceremony. The people who saw them thought they were for a wedding and not for our son's Ordination. So don't just presume we all know the protocol. It all worked out and the flowers were beautiful. Thank you. I would certainly use their service again.”

Posted 5 years ago

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Ottawa Flowers Inc. is rated 4.3 based on 836 reviews