Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 6,644 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

Tell us how Outback Equipment made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outback Equipment 5 star review on 13th June 2025

509

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always have prices that are either the best around or highly competitive. Only criticism is that in store experience is limited based on space so you can’t touch and feel products. If you know what you want or happy to shop on line they are excellent.”

Helpful Report

Posted 1 month ago

Thank you for your thoughtful review, Luke! We’re glad to hear you find our prices competitive. We appreciate your feedback about the in-store experience and are always looking for ways to improve. If you ever have questions about a product, our team is here to help online!

Posted 1 month ago

“Product was exactly as described”

Helpful Report

(Showroom) - Posted 1 month ago

“I didn’t get what I thought I’d ordered but so far these guys have been great to try and rectify this issue and get me what I require I’ll be using them again for sure”

Helpful Report

Posted 1 month ago

Thank you for your understanding as we work to sort out the mix-up. We look forward to assisting you again soon.

Posted 1 month ago

“Good products, but shipping timeliness and clarity around in stock items or 'almost in stock items' could be improved”

Helpful Report

Posted 1 month ago

Thank you for your feedback, Rian. We appreciate your insights and will pass this along to the team.

Posted 1 month ago

“I will like to put 5 stars. But they never called me to tell me that my skylight hatch had arrived. But I received an email that I will lose my money if I do not pick it up in two days or something like that.”

Helpful Report

Posted 1 month ago

“Had a hard time to find the fan blade but Outback equipment had it.”

Helpful Report

Posted 1 month ago

Hi there, We're glad that you were able to find the fan blade you were looking for with us. Cheers!

Posted 1 month ago

“As expected, water tank for roof rack. Solid, well see how it survives some rough roads! I thought the brackets came with the tank, but no.”

Helpful Report

(Showroom) - Posted 1 month ago

Thanks for the review! We appreciate your feedback regarding the brackets, and we'll make sure to pass that along to the team. Wishing you safe travels!

Posted 1 month ago

“Always helpful and understanding. Great support from online staff when needing to put in warranty claim.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your positive feedback! We’re glad to hear that our online staff provided you with the support you needed for your warranty claim. Your satisfaction is important to us, and we appreciate your trust in Outback Equipment. We’re here to help whenever you need! Cheers!

Posted 1 month ago

“I had a good experience with Outback Equipment. They took my order and provided advice as to delivert timing as the rack wasnt in stock. Although the delivery came in 2 lots (no biggie) it arrived in a timly fashion and in tip top condition (considering the look od some freight i recieve). The store was easy to get hold of and they responded promptly to me requests for an update.”

Helpful Report

Posted 1 month ago

Hi Peter, Thank you for your thoughtful review! We're glad to hear that you had a good experience with us and that we could provide timely updates during your order process. It's great to know your delivery arrived in good condition! We appreciate your feedback and look forward to assisting you again soon. Cheers!

Posted 1 month ago

“We received the EFS sides steps for a N80 Toyota Hilux and the communication about processng and delivery was great. However we were expecting unpainted tread plates, but arrived black (which was a happy bonus). This could be alleviated with better description or corrected pictures. The fitting instructions are garbage, what looked like a bunch of A4 pieces of papers, black and white instructions and images printed on a 2000's printer then faxed and copied again. This made it hard to determine correct bolts/ nuts for placements. I would of prefered a high res colour print out or a link to the colour PDF”

Helpful Report

(Showroom) - Posted 1 month ago

Hi Adam, Thank you for the thoughtful 4-star review! We're glad to hear that you appreciated our communication regarding the processing and delivery of your EFS side steps. We’re sorry to hear about the confusion with the fitting instructions. Your feedback on the instructional material is valuable, and we will certainly take it into consideration for improvements in the future. We strive to provide clear and helpful resources for all our products. Thanks again for your input, and we hope to serve you even better next time! Cheers!

Posted 1 month ago

“Every thing I bought work great”

Helpful Report

Posted 1 month ago

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

Posted 1 month ago

“the equipment was fine came as ordered. The delivery was very slow.”

Helpful Report

Posted 1 month ago

Hi Patrick, Thank you for your feedback! We’re glad to hear that the equipment met your expectations. We apologize for the delay in delivery, and we appreciate your patience. Your comments help us improve, and we hope to serve you even better next time! Cheers!

Posted 1 month ago

“Very happy with the quality of the product and service from the shop. Would have given 5 stars if the cover was easier to put on the caravan.”

Helpful Report

Posted 1 month ago

Hi Glen, Thank you for taking the time to leave a review! We’re delighted to hear you’re happy with the quality of our product and service. Cheers!

Posted 1 month ago

“service was okay. its was not clear on the site that if the stock was actually at the store or not, we waited months for it come in. we are happy with the product”

Helpful Report

Posted 1 month ago

Hi Debbie, Thank you for your review! We’re glad to hear that you’re happy with the product, but we apologise for any confusion regarding stock availability and the wait time. Your feedback is invaluable, and we’ll work on making that clearer for future customers. We hope to see you again soon!

Posted 1 month ago

“Yeah its good, no real complaints. Straightforward install.”

Helpful Report

Posted 1 month ago

Hi there, Thanks for the great review! We're glad to hear that the install was straightforward for you. If you need anything else or have any questions down the line, please don’t hesitate to reach out. Cheers!

Posted 1 month ago

“Staff very willing to help”

Helpful Report

Posted 1 month ago

Hi John, Thank you for taking the time to share your experience! We're delighted to hear that our staff was able to assist you. Your feedback encourages us to keep providing top-notch service. We hope to see you again soon!

Posted 1 month ago

“Good response to an incorrect order”

Helpful Report

Posted 1 month ago

“This a business which which is doing a good job of online shopping. They have a large range of products from big names to new kids on the block with good discounts on a wide range of products.”

Helpful Report

(Showroom) - Posted 2 months ago

Hi Mark, Thank you for the great 4-star review! We're delighted to hear that you appreciate our wide range of products and the good discounts we offer. Your feedback is invaluable, and we’re always working to enhance your shopping experience. We look forward to welcoming you back soon! Cheers!

Posted 2 months ago

“Have most items in stock or usually a short wait.”

Helpful Report

(Showroom) - Posted 2 months ago

Hi Daniel, Thank you for the great 4-star review! We're pleased to hear that you find our stock availability generally accurate and appreciate your patience during any short waits you may experience. Your feedback is important to us, and we strive to improve every day. Looking forward to serving you again soon! Cheers!

Posted 2 months ago

“I ordered 3 items from OE and all items arrived in tact and ahead of schedule. Prices were reasonable and quality sufficient. My only criticisism was that on an 3mtr Oztrail gazebo, the actual canvas/fabric canopy was a much lighter shade of blue that I had previously purchased and as it appeared on the website. My only concern here is if it will affect it's long term UV resistance. This I won't know for some time. Otherwise, my tent and led mini flood lights are 100% what I expected. Nicely made and seemingly durable.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your thoughtful review! We're glad to hear that your items arrived intact and ahead of schedule, and appreciate your feedback on their quality and pricing. We understand your concern about the canopy color and its UV resistance—rest assured, we take quality very seriously. If you have any future concerns, please don’t hesitate to reach out. We're thrilled to hear the tent and mini flood lights met your expectations! Looking forward to serving you again. Cheers!

Posted 2 months ago

Outback Equipment is rated 4.3 based on 6,644 reviews