Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.22

4.2 Rating 6,160 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 6,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 4 star review on 30th April 2025

496

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service . Goods arrived on time and are of the quality I expected . Will keep on buying from Outback Equipment with these criteria achieved .”

Helpful Report

(Showroom) - Posted 6 months ago

Hi Rick, Thank you for your great review! We're thrilled to hear that our service met your expectations and that your goods arrived on time and in quality. Your continued support means a lot to us, and we look forward to serving you again soon!

Posted 6 months ago

“Nice little stove. Down side is it doesn't have a catch to stop top opening in transit.”

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Posted 6 months ago

Hi Robbi, Thank you for your feedback! We're glad you like the stove. We appreciate your suggestion regarding a catch for transit; we'll definitely take that into consideration. Looking forward to serving you again!

Posted 6 months ago

“The part took a long time to turn up but outback equipment kept me informed the whole time. Great work.”

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(Showroom) - Posted 6 months ago

Hi John, Thank you for your kind review! We appreciate your patience during the wait and are glad to hear that our communication kept you informed. Your support means a lot to us, and we're here for you anytime!

Posted 6 months ago

“Your staff were excellent to deal with the only problem I had was with the delivery Of the product(Aramax)”

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(Showroom) - Posted 6 months ago

“Used the bags this weekend. They are ok so far, nice having zips to open completely so you can wind cords or hose up first then putting in the bags. Instead of trying to feed them in the donut type bags.”

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(Showroom) - Posted 6 months ago

“Recent order would allow click and collect (obviously products weren’t in stock and had to be obtained from suppliers) but order took over 2 weeks to arrive which is too long”

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(Showroom) - Posted 6 months ago

“Allways quick response and despatch”

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(Showroom) - Posted 7 months ago

“Excellent after sales, needed replacement item and could not wish for better service.”

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Posted 7 months ago

“Still waiting on a tax invoice for the goods that I picked up and also when the order that I placed will be dispatched”

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Posted 7 months ago

“Fans we purchased were exactly what we needed and are great quality as always. Would have given 5 stars except for your choice of delivery service. Ten days from South Brisbane to North Brisbane is an absolute joke. Please consider changing your delivery service.”

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Posted 7 months ago

“Product was as advertised arrived with no damage I was happy”

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Posted 7 months ago

Hi Peter, Thank you for the 5-stars! Hope to see you again soon!

Posted 7 months ago

“The service was really good.”

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Posted 7 months ago

“Drowning in ads/promos etc. Asked you to moderate and all you have done is to send more. So now you are unsubscribed altogether.”

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Posted 7 months ago

“Items seem OK. Haven't used them enough to make a judgement. At least they are stackable and are induction ready. Price was reasonable.”

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Posted 7 months ago

“Had miss understanding first time around second time perfect”

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Posted 8 months ago

Hi Tim, Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to seeing you again.

Posted 8 months ago

“Looks very but haven't had a chance to install or use it.”

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Posted 8 months ago

“Good service at the counter”

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Posted 8 months ago

“Rubbish, did not seal on caravan hand pump. Threw it out”

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Posted 9 months ago

“Goods were as ordered. Good quality.”

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Posted 9 months ago

“I had to return two items and exchange them for the correct size. Using the returns procedure was a little clunky, but it worked. The process is a little confusing for the first time. It would heve been good to have been notified that the reurned items had been processed and that a credit was available to re order the new items, regardless of a previous e mail process. The freight from Tannum sands to Acacia Ridge was $90 Then I had to pay freight for the new items. Certainly a process I do not want to repeat.”

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Posted 9 months ago

Outback Equipment is rated 4.2 based on 6,160 reviews