Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,366 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived later then expected, but was well packaged and exactly as described”

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Posted 2 years ago

“Is what it is can't complain at all”

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Posted 2 years ago

“Price was good. Gear arrived well packed. Just the courier's performance that was well below that delivered by competitors - had to log a complaint with their customer service.”

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Posted 2 years ago

“Item never posted and no refund was offered.”

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Posted 2 years ago

“Very good organisation to deal with. My delivery was short supplied and they delivered the missing item quickly.”

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Posted 2 years ago

“Guys unfortunately I don’t have much nice to say so will keep it civil. But from the word go horrible experience, no communication on the product not being in stock. No communication to sort out a replacement or a different product. No communication about my refund. So I’m thinking you can see the pattern that you guys really need to communicate with your customers as that’s the key to everything. Cheers Richard And yes I would never deal with ya again and yes I have spread the word far and wide for that reason.”

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Posted 2 years ago

“Excellent excellent excellent I had a hiccup with this site but that was my fault. Nothing but praise for outback equipment. Excellent customer service Quick delivery time Faultless product. Thank you Outback.”

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Posted 2 years ago

“Very slow, paid for express takes a few days to pick the product. So what is the point”

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Posted 2 years ago

“The tie downs are good quality at a reasonable price.”

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Posted 2 years ago

“Didn't have it in stock ordered it on the spot it arrived I was contacted collected it simple”

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Posted 2 years ago

“Arrived on time and works as expected”

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Posted 2 years ago

“I placed my order on the 26/2, 9/3 was notified one of my items was out of stock. Not having received any other communication 2 weeks later I followed up and had to ask for my order to be sent without the missing item. I then received my order on the 21/3 but was missing a part. Rung again, they were very sorry but then needed to ring a week later to find out what was happening. After several conversations and emails, I then finally received notification that the last item was dispatched on the 12/4. Each time Items were sent, it took nearly a week for the items to arrive, even though I am 20 mins away from the warehouse. The items I purchased could have been sourced anywhere, but I wanted to support local. Will not purchase from Outback Equipment again - my experience was frustrating.”

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Posted 2 years ago

“My main problem with your company is trying to get Intouch with you I drove all the way up to Acacia Ridge from the Gold Coast, to collect an awning that I was told that it was going to be grey, by the person on the phone, only to get home & realised it was the wrong colour I continuously rang to be told ‘ring back at another time, I rang over 12 times, then I was told it would be delivered to your store on the Thursday before Easter only find out the following week that you had obviously closed for a week, so I missed out on my installation. The following week I rang for 3 days before I finally got through then I had to wait another 10 days before I got the call to say it had arrived. Then I had to drive back up there again to do the exchange at my expense! So after an excessive amount of phone calls & time wasted I won’t be rushing back to purchase from your company again One month on Im still waiting to have my awning installed”

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Posted 2 years ago

“Good product. Good online service. good price”

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Posted 2 years ago

“Buy elsewhere. Customer service was extremely poor.”

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Posted 2 years ago

“Paid 8-3-23 received 3-4-23....3+weeks for delivery.”

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Posted 2 years ago

“Great service, product & delivery time.”

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Posted 2 years ago

“Great customer service… my order got messed up but was very easy to resolve with the service team, super professional with prompt, clear communication.”

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Posted 2 years ago

“Were unresponsive when queried when the ordered goods would be delivered. Delivery period was excessive.”

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Posted 2 years ago

“Is the Hyundai iload tag tow bar and step set supposed to come with a towball? I didn’t receive one with mine but it mentions it in the list of contents on the instructions? Great set up and easy to install.”

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Posted 2 years ago

Outback Equipment is rated 4.3 based on 7,366 reviews