Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,452 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

Tell us how Outback Equipment made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The drink container is great but had to wait about an hour at the office for the staff to get it to me as it was lost in warehouse”

Helpful Report

Posted 3 years ago

“Ordered Products that when added to Cart you would assume were in Stock. Paid, Receipt was Sent, waited a week and did not yet have a Tracking Number so thought give them a call to see where my order was up to. Was told order had been Dispatched and should have Tracking Number within 24hrs. That didn’t happen and few days later called again and was told AGAIN that it had indeed been Dispatched but after the few days I waited so not received any Tracking Number. AGAIN I call, put on hold and waited while the fellow on the Phone asked his “manager” to where it’s Status was. AGAIN was told it was Dispatched and their Courier had picked it up the afternoon before, and we’ve just started moving Warehouses, but as I was about to hang up, the person who took the call last words were “Good Luck” yeah right, so I Contacted Courier via several emails and was told they had not picked up anything addressed to myself from Outback equipment. So AGAIN call them and asked to speak to someone who can tell me as to why I’d been lied too that it had been Dispatched 3 times but the Courier had not picked it up. This is the reply “ Sometimes our Courier doesn’t use the Barcode to identify where it’s going until they get back to their Warehouse” what a load of rubbish, AGAIN lied to. I then told him that if I have to make another phone call to them it will be from the Department of Fair Trading. I then get and excuse that in fact it had not been sent but it will leave this afternoon. AGAIN lied to. Call the very next day with a complaint number from DFT in hand. All of a sudden all these apologies start as to why my Purchases had not been sent, load of rubbish. Even had a friend drive past both addresses I was given, one the neighbour to there Coopers Plains said they’d left a month ago. I eventually got my Products, but as for service, they have none. Word of WARNING DO NOT PURCHASE FROM OUTBACK EQUIPMENT!!!”

Helpful Report

Posted 3 years ago

“Decent service”

Helpful Report

Posted 3 years ago

“Customer service is spot on but the delivery times is far beyond ridiculous!! I’ve placed two orders in the last 6 months and both orders have taken 6 weeks to arrive and only after I have called have they shown up a few days later”

Helpful Report

Posted 3 years ago

“From lying to me about the 5% new customer discount to knowing whether or not a winch will comply with a bullbar's weight rating, the people on the other end of the email or internet are simply useless. There are plenty of places to source our 4WD equipment, this place does not deserve our business.”

Helpful Report

Posted 3 years ago

“Product fine. Dispatch took nearly 2 weeks for a small item which was going from Brisbane to Sunshine Coast. Wasn't a postage issue , it was a dispatch issue. Not particularly impressed.”

Helpful Report

Posted 3 years ago

“I placed my order during their building relocation and was obviously a difficult time for them but they managed to supply at an excellent price with low cost shipping ! Many thanks!”

Helpful Report

Posted 3 years ago

“Amazing service, great price and lots of gear to choose from”

Helpful Report

Posted 3 years ago

“What l ordered turned up within the timeframe as stated. Very happy with this product and help from the this store. Joy”

Helpful Report

Posted 3 years ago

“Good service to nz thanks”

Helpful Report

Posted 3 years ago

“Product was good and delivery within timeframe 😎”

Helpful Report

Posted 3 years ago

“I have yet to use the product but the service was great arrived ahead of scheduled time in great condition”

Helpful Report

Posted 3 years ago

“Price competitive, quick delivery.”

Helpful Report

Posted 3 years ago

“This has been a terrible experience for me. I was told by a staff member that the firepit was a flat pack and when I received it it was not. (Now it won’t fit in our caravan) After multiple follow ups they agreed for me to send it back and reimburse me for the item and postage. I had to purchase bubble wrap go to post office Etc. Big inconvenience. I have since been reimbursed for the item but not for the postage. This took way too much follow up from my end. The staff should know the products they are selling. If a mistake is made that’s ok, but just fix it promptly. I will never purchase from this company again and will be letting everyone in the 4WD forums I’m apart of to be warned of Outback Equipment. Now I’m left to raise a dispute to get my money back.”

Helpful Report

Posted 3 years ago

“Over two months still haven’t received product even though it’s been in WA for the last week”

Helpful Report

Posted 3 years ago

“Excellent service and great product”

Helpful Report

Posted 3 years ago

“Great product, great prices, great delivery promise.”

Helpful Report

Posted 3 years ago

“just what i wanted”

Helpful Report

Posted 3 years ago

“Spanner roles are unreal I’ve given them hell and they look as good as new. So good the boys at work have ordered some aswell. The swag bag is also awesome, big enough it put my chair and swag in and it has kept them both dry through some pretty heavy rain. Thanks heaps and keep doing what you are doing”

Helpful Report

Posted 3 years ago

“Delivery was a little slow but very pleased with the brake controller”

Helpful Report

Posted 3 years ago

Outback Equipment is rated 4.3 based on 7,452 reviews