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Overnight Caskets Reviews

4.9 Rating 1,114 Reviews
97 %
of reviewers recommend Overnight Caskets
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About Overnight Caskets:

Overnight Caskets is a family-owned business. We understand that funerals can be overwhelming emotionally and financially. We also understand that most families have not bought funeral products online. That's why we have reimagined the process with worry-free online shopping and free shipping while safeguarding traditional values of empathy and respect.

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Never Ina million years would I ever have thought I'd be writing a review about a casket purchase. I lost a dear friend and was helping her husband thru the process. The viewing of the caskets in the Funeral home was brutal for the loved ones. And the pricing is crazy. I did some research and saw all the great reviews so I called to get some info. Alyssa couldn't have been more helpful. Awesome to deal with Ina very emotional time. She explained the process and made me feel comfy with the concept. The casket arrived at the funeral home exactly as expected. I was asked to be present to inspect it. It was perfect for three occasion and very similar to the one I've seen in the Funeral home at a MUCH lower price. The reason I'm writing this is to share that in this worst moment, most vulnerable state... There IS an alternative. Steve C from NY
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Posted 1 year ago
Steven - Thank you for sharing your story. This is precisely why we do what we do! Your kind words made Alyssa's day! - the Overnight Caskets Family
Posted 1 year ago
Casket was very pretty. Brushed stainless on top was prettier than the online photo! Arrived on time, great communication! Will order from them again! Highly recommend! The additonal "Lords Prayer" insert was not legible, (it looks exactly as pictured online, I thought it would be clearer) but the praying hands insert that came with the casket was just fine.
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Posted 1 hour ago
I really appreciate the service and kind words from Overnight Caskets! The casket was delivered on time and people at the funeral commented on how beautiful it was! Thank You for all you do and your dedicated service!
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Posted 8 hours ago
Customer service is really quite good. The issue we had was damage to the casket we ordered, which was shipped from Indiana. The point person I spoke with (Michael Kaplan) was understanding and offered us a couple of different options to rectify the situation, but there was scant time to reship a replacement. I am left to assume the damage was incurred during shipping, so I can't hold the co. entirely responsible for the mishap. Chalk it up to a system that is dependent upon third party shipping...and the human capacity for error.
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Posted 2 days ago
This is the sadly the 2nd casket in the last 5 years that I've had to purchase and I would say without a doubt, this company is the best for quick delivery, great customer service and high quality caskets at a great price! This time I ordered the Cherrywood Poplar casket and it was absolutely beautiful. It was a nice send off for our loved one. I hope not to have to use them for another 5 years but if I do, I know where I can go. Thank you!
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Posted 6 days ago
Paid for overnight but did not arrive. They got it to me 2 hours before the funeral
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Posted 1 week ago
The ordering process with this company was truly pretty easy. I "chatted" with an extremely nice person named "Meg", and then had a phone conversation with her later. She was very helpful, patient and made sure that I was getting accurate answers to the questions I asked of her. I appreciated her immensely. As to the casket which I ordered, it arrived at the promised time and was just as beautiful as I felt it might be. Overall, I have NO complaints about Overnight Caskets' products, the ordering process or it's staff. THAT was all great!! I DO have to complain, however, about how my purchase was shipped. When my funeral director called and told me that the casket had been delivered, but that the shipping container was almost destroyed, I truly panicked. She said that she didn't want to "unbox" the casket until I was present, due to all the damage to the container, so I had to make a 30 mile drive to be there with her when the un-boxxing was done. I am uploading a few pictures of the packaging for your reference. When I saw the damage in person, I just couldn't believe that the casket inside the MESS could have come through without being damaged.... but it did. My advice to you would be that you definitely do a MUCH better job of preparing the caskets for shippping. Only TWO straps across the middle of the casket is hardly what I would call sufficient for the trip. Logically, I feel that there should be at least 3 or 4 straps around the body of the casket, and at least ONE additionally placed around the casket in the head-to-foot direction. Also, it might be wise to take another look at the company you are using as your air carrier. How DID they manage to beat this shipment up SO badly? I am sorry that I could not give you a better than "acceptable" rating, but given the circumstances, I think the pics will speak for themselves when it comes to my displeasure. This lack of care with my purchase led to a great deal of distress for me, during a particularly sensitive time.
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Posted 1 week ago
The casket was beautiful and dignified. Not only that, but the service was excellent: when the first casket arrived damaged in shipping, it was replaced in time for the funeral two days later!
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Posted 1 week ago
Excellent service and lovely casket. Thank you so much. No problems whatever.
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Posted 2 weeks ago
It was a pleasure to learn that your company exist. My grandson shared with me about your company and he bought my daughter hers and it was beautiful. So when my husband passed in April I bought his favorite color Blue and everyone said it was beautiful at his funeral. His service is on FB, Instagram. I’m also interested concerned the Headstone for my husband eventually. Everything went great.
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Posted 2 weeks ago
I had chosen a beautiful wood casket for my wife after her death. My son suggested i coulid save significant cost by ordering the casket online. We contacted Overnight Caskets. the lady we talked to was wonderful. I could feel her concern and condolances during the first call. This call was on the friday immediately after her death. She helped us find a beautiful casket. She let us know the casket would be delovered to our selected funeral home. in 4 days. The funeral home recived the casket in 4 days. I called on the following Tueday for location of the delivery and they were able to tell that delivery would occur that very day. The Casket is beautful. It is everthing I could have hoped for.
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Posted 2 weeks ago
The paint on the casket did not go all the way down. the primer can be seen all the way around. For the price and considering the fact that it was make in china, I will give it a 4
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Posted 2 weeks ago
During a very difficult time, Overnight Caskets made the process simple, professional, and stress-free. The communication was clear from start to finish, the pricing was fair, and the casket arrived exactly as promised. What stood out most was the level of care and responsiveness. They treated the situation with respect and urgency, which meant a lot to my family. Highly recommend to anyone looking for a dependable company during a time when details and support matter most.
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Posted 2 weeks ago
The product seemed to be of quality materials and workmanship. Arrived when expected. Excellent price.
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Posted 2 weeks ago
Overall, I was very pleased with my purchase, delivery, and quality of the casket. I paid for the casket and overnight delivery prior to my Mother passing away. Once she passed, I contacted them and received the casket next day in good condition.
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Posted 2 weeks ago
The casket showed up sturdy and in one piece. No damages and it arrived quickly. The phone specialists were very helpful and had insightful ideas to speed up the process as well
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Posted 2 weeks ago
Well, I ordered the casket on a Wednesday night at 11:30pm paid the $300 overnight delivery fee and it arrived by 3:00pm that Friday. Worked out perfect and was a beautiful casket.
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Posted 2 weeks ago
Was easy to view and select our choice and delivered on time. All commented on the quality of my loved ones casket.
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Posted 3 weeks ago
The casket arrived on time and it is beautiful.
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Posted 3 weeks ago
Overnight Caskets was wonderful to work with and top notch quality product. The casket arrived earlier than was quoted, which was perfect, and no problems. Recommend highly!
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Posted 3 weeks ago
Bought a beautiful casket for my dad at an amazing price. Communication and shipping were very fast. Have told everyone about this website Highly recommend.
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Posted 3 weeks ago
Overnight Caskets is rated 4.9 based on 1,114 reviews