“I think the website is a scam. My order
Order ID: *#OG-2042* was never delivered. I called customer care wrote emails no response. It’s been a month no refund is provided. Not sure how even a rating of 3 occurs here for them!”
“I am very disappointed with OYEGIFTS I ordered something and paid an additional fee for delivery. Contacted them after a week, as it was not delivered, and they said they cannot deliver to that location. Now waiting for a refund, but they don't email anything.
#OG-1532”
“I am extremely disappointed with the service provided by Oyegifts (oyegifts.com). I placed an order worth ₹1350 for flowers, chocolates, and a teddy bear, opting and paying extra for same-day speedy delivery. Unfortunately, the entire experience was far from what was promised.
Firstly, the order was not delivered on the same day—in fact, it took 3 days to arrive. I had to repeatedly follow up and even send them my payment invoice before they proceeded with the delivery, which is completely unacceptable for a paid, confirmed order.
Secondly, their system seems outdated and unreliable. They incorrectly claimed that I had requested delivery for the 21st, when my actual request was for Mother’s Day (14th March). This kind of error shows a lack of proper order management and accountability.
The delivery quality was equally disappointing. Instead of proper gift wrapping, the flowers were wrapped in newspaper, which looked cheap and careless. For the amount I paid, I expected at least decent gift wrapping. Additionally, I had paid for a greeting card option, but all they provided was a note printed on A5 paper and stuck onto the newspaper wrapping—again, very unprofessional.
Considering the high cost and the promises made, this level of service is absolutely unacceptable. Delayed delivery, poor packaging, and lack of basic professionalism made this a very frustrating experience. I will never buy from them again and would not recommend Oyegifts to anyone looking for reliable or quality gifting services.”
“Worst experience ever! I ordered a Diwali gift for my parents in India that was supposed to arrive on Diwali. It didn’t. When my parents called customer service, they were treated rudely. The order arrived a day late, and the product was completely different from what I paid for.”
“Paid extra 350 Rs for mid night delivery but they have delivered at 9.30 pm only. Also it was surprise but they called receiver just after receiving the order and open everything. Poor experience, customer support will never pick call or reply on whatsapp”
“This is a grievance I am reporting against this company. When I placed the order and what was depicted on their site, I was under the impression that a freshly baked plum cake will be sent however what you have sent is a 330g Unibic plum cake which costs Rs 142 n for that I was charged Rs 839 just for the cake alone with delivery.
How can this company cheat customers this way, on the image that have not mentioned that it's gonna be a unibic cake. If I wanted to give a unibic cake I could have ordered it myself from Instamart why did I have to use Oye gifts platform.
I would urge from customers not to order anything from this site as they are running fraudulent activities.
I tried calling the number you have given to reach customer care but noone bothered to receive and no response even received on email.”
“Scammers, they never attempted delivery and took 1 month to do refund that too deducted 20% for cancellation , which they themselves cancelled . Never buy from this site”
“Promised same day delivery. Debited my account. No delivery. Called multiple times, no one picked call. Sent email, no response. They just destroyed the entire occasion.”
“Ordered a Bonsai plant, but received a completely different, low-quality plant. OyeGifts agreed for refund. Weeks later, still no refund. My request for chargeback with my bank is rejected by them as well.
For the same occasion, I had ordered on FNP and they were transparent in communicating the plant I ordered is not available and proposed a replacement. When I did not like the replacement plant, they immediately refunded. But Oyegifts...appear to be a a fraudulent company. The customer care is also very arrogant.”
“i had a bitter experience with this company, they neither give you correct delivery nor refund . Many time i try to contact them over phone never picked up. i have initiated to complaint against them.”
“I am really disappointed with my recent experience. Even after several reminders their customer service never responded back for a defective product.”
“Ridiculous. Its been almost a month and I have still the company has not come to a resolution about my refund. • I placed an order on the website, which at checkout falsely stated that my selected gifts would be delivered the next day (on Valentine’s Day).
• After two days, I was informed that my item could not be delivered to my pincode—despite your system confirming availability at the time of purchase.
As per their refund policy:
• “The acceptance of order is subject to availability of products, delivery areas, and time. The order might be cancelled after assessing the circumstances and communicated to the customer. In such a case, the amount paid by the customer is fully refunded to OyeGifts wallet or bank account.”
• Due to your inability to deliver my chosen item after accepting the order, I am entitled to a full refund as per the policy.
• The policy clearly states that if an order is canceled due to non-availability, the amount paid will be refunded in full. Please credit the refund to my bank account.
• I have waited patiently, followed up multiple times, and yet, instead of processing my refund, I am receiving baseless responses claiming that they did not recieve anything emails, and then stopped responding to me.
They have taken the money and have not delivered service. I would highly advise NOT to go to Oye gifts. It would be a mistake.”
