Pacvac Reviews

Name: Pacvac
Address: 7 Mackay Street, Kewdale, Western Australia
Rating: 4.74

4.7 Rating 328 Reviews

94 %

of reviewers recommend Pacvac

4.7

Based on 328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street,
Kewdale
Western Australia
6105

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Cherry

Pacvac 5 star review on 27th August 2024

Marek E

Pacvac 5 star review on 12th August 2024

Anne

Wanvisa

Pacvac 5 star review on 28th November 2023

Stevy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“These pacvac’s are the best vacuums ever to be made. I use one of these at work and they are excellent, can’t wait till mine arrives today.”

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Posted 6 years ago

Thank you so much for your review.

Posted 6 years ago

“Excellent machine!”

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Posted 6 years ago

Thank you so much for your review. Enjoy the Superpro 700!

Posted 6 years ago

“It is easy to find items at website. and quick delivery”

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Posted 6 years ago

Thank you for your review Fusae Y.

Posted 6 years ago

“Great product, easy to order and freight easy also. Only issue is freight was a little slow but not bad or expensive, so probably can't complain”

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Posted 6 years ago

Thank you for your feedback, customer service is really important to us and we value what our customers have to say. With regard to the freight, thanks for bringing this to our attention, we will investigate to see what improvements can be made going forward.

Posted 6 years ago

“great product”

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Posted 6 years ago

Thank you for your feedback, it's really important to us and we love to hear that our customers are happy with our products.

Posted 6 years ago

“Pacvac are very prompt with their responses to repair our units and we are happy with the service over all.”

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Posted 6 years ago

Hi Marion Thank you for your feedback. Customer service is very important to us, so it’s great to hear you’re happy. Our experienced team are focused on providing a prompt turnaround so that you can continue with your work as quickly as possible. Please don’t forget that we are always here to help, so please reach out to us at any time, we will happily assist you. Thank you. Kind regards Charlie

Posted 6 years ago

“PacVac are very easy to deal with. They are professional and always deliver in a prompt manner.”

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Posted 6 years ago

Hi Dardanup Primary School We aim to make the customer service process as easy and convenient as possible for our customers, so thank you for your feedback. Please don’t forget that we are always here to help, so please reach out to us at any time, we will happily assist you. Thank you. Kind regards Charlie

Posted 6 years ago

“I love my pacvac! It does the job so well and i can order replacement parts quick and easy. The extra long cord and the convenience of a backpack makes my job alot easier. Easy to clean and maintain”

Helpful Report

Posted 6 years ago

Hi Tantawan Thanks for your kind words! We design our products to be easy and convenient for our customers, so we are thrilled to hear that you are happy with your purchase. Please don’t forget that we are always here to help, so please reach out to us at any time and we’ll happily assist you. Thank you. Kind regards Charlie

Posted 6 years ago

“Service was great. It was lovely to have business referred to me, and I found the process of restocking of goods very friendly and professional.”

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Posted 6 years ago

Hi Jim Thanks so much for your review, we are deeply committed to ensuring our customers have the best experience and we are thrilled to hear you’re happy! Regards Nolan

Posted 6 years ago

“Always ready with the right advice. Great products and back up service. Overall an excellent company to deal with.”

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Posted 6 years ago

Thank you for the feedback, we appreciate your support.

Posted 6 years ago

“a reputable product with a long reliable performance history for our industry. but a product is only as good as its back up support network and spare parts program. theirs nothing that PAC vac wont do to satisfy its customer . it is with that mentality and solid product knowledge that Pac Vac have ,give us , the supplier FULL confidence that we are selling the BEST product . Dzyner Commercial Adelaide”

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Posted 6 years ago

Hi Eugene Thanks for your kind words! Our aim is to find ways for everyone to have the best experience with our products, service, and business and we really appreciate and enjoy working alongside industry professionals like D-Zyner, who help us achieve this. Regards Nolan

Posted 6 years ago

“Its always very easy dealing with Pacvac. Especially Jade Newark she is always very helpful, prompt and efficient.”

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Posted 6 years ago

Hi Lindsey Thank you for your feedback, customer service is very important to us and it's great to hear that our staff are supporting you well.

Posted 6 years ago

“Good website to order from and quick delivery”

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Posted 6 years ago

Hi Ray Thanks for your feedback.

Posted 6 years ago

“Very happy with products, pricing and speedy delivery”

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Posted 6 years ago

Thank you for the great feedback, Nicole.

Posted 6 years ago

“Online purchase was easy & very fast delivery. The Pacvac is quite & has heaps of suction. The back brace is very comfortable. The 18m power cord is a real treat we can reach our entire house from 1 GPO. Easy to clean when finished.”

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Posted 6 years ago

Hi John Thank you for your feedback. It's great to hear that you're happy with your purchase. Please reach out if there's anything we can help you with.

Posted 6 years ago

“It's a good vacuum, I use it at least 6 hours a day, I already been using it for 2 years”

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Posted 6 years ago

Hi Elias Thank you for your feedback. We build our machines to last so it's great to hear that it's still going strong.

Posted 6 years ago

“Easy online ordering, fast efficient and quick delivery.”

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Posted 6 years ago

Hi Colette Thanks very much for taking the time to let us know about your experience, we really appreciate it.

Posted 6 years ago

“Pacvac as always sells great quality products, excellent service as always, highly recommend Pacvac.”

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Posted 6 years ago

Thank you for your feedback, we love to hear that our customers are enjoying our products.

Posted 6 years ago

“The Pacvac is brilliant I would be lost without mine! It’s light and easy to use the suction is fantastic and makes light work of my entire house.”

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Posted 6 years ago

Hi Clare Thanks for your review, it's always great to hear that our customers are happy with their purchase. Regards Charlie

Posted 6 years ago

Pacvac is rated 4.7 based on 328 reviews