Pacvac Reviews

Name: Pacvac
Address: 7 Mackay Street, Kewdale, Western Australia
Rating: 4.75

4.8 Rating 335 Reviews

94 %

of reviewers recommend Pacvac

4.8

Based on 335 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street,
Kewdale
Western Australia
6105

Write Your review

Tell us how Pacvac made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cherry

Pacvac 5 star review on 27th August 2024

Marek E

Pacvac 5 star review on 12th August 2024

Anne

Wanvisa

Pacvac 5 star review on 28th November 2023

Stevy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My experience with your company was excelent...I ordered the equipment in the morning and it arrived on the same afternoon. Thank you”

Helpful Report

Posted 5 years ago

Hi Sharron, Wow so speedy! We love being able to deliver with our same day dispatch 🚙💨 Thank you for your great review, please let me know if I can do anything to help with your new machine or future orders. Kind Regards, Zoe

Posted 5 years ago

“So impressed about our delivery excellent time from ordering to delivery everything well pack and in good working order thank you so much”

Helpful Report

Posted 5 years ago

Hi there, Thank you for the great review and the 5 stars! 🎉 Your review means the world to us, we put a lot of time and effort into our product, packaging and customer service. Let me know if there's anything I can help you with for future. Kind Regards, Zoe

Posted 5 years ago

“Great service great product”

Helpful Report

Posted 5 years ago

Hi Lynette, Thanks for the amazing review! 😍 So happy to hear you love your Pacvac products and the service we pride ourselves in. If there's anything I can help you with please don't hesitate to reach out. Kind Regards, Zoe

Posted 5 years ago

“So very happy with the products received. Was very easy to order from the website. Amazing service.”

Helpful Report

Posted 5 years ago

Hi booth, Thank you for your amazing review! We're glad to hear how much you love using Pacvac, and that your online experience was fast and easy. ⚡️ If there's anything I can help you with moving forward please let me know! Kind Regards, Zoe

Posted 5 years ago

“Love my pacvac so good to not have to unplug and carry a vacuum around”

Helpful Report

Posted 5 years ago

Hi Jimie, Thank you for your 5 star review! It’s great to hear you love your Pacvac, and the freedom of our battery operated machines. 🎉 If there’s anything I can do to help you please let me know! Kind Regards, Zoe

Posted 5 years ago

“Pac Vac are very helpful and good are shipped fast, we always receive goods within the week they are ordered. Thanks”

Helpful Report

Posted 5 years ago

Hi Cheryl, Thank you for your wonderful review! We take great pride in our customer service so we’re thrilled you received your product so fast. ⚡️ If there’s anything you need help with pease don’t hesitate to ask! Kind Regards, Zoe

Posted 5 years ago

“A fantastic experience. I was kept informed every step of the way from picking to delivery. Couldn't be happier. Would deal with Pacvac again no questions asked. 5*****”

Helpful Report

Posted 5 years ago

Hi Kevin, Thank you for your fantastic review and kind words! 🎉 We work extremely hard within our team to provide excellent customer service so feedback like yours makes us so happy. If there’s anything we can do to help you with future purchases please let us know! Kind Regards, Zoe

Posted 5 years ago

“As a cleaner I've used many different vacuums and Pacvacs are, hands down, the best value for money out there.”

Helpful Report

Posted 5 years ago

Hi Belinda, Wow, thank you for the wonderful review! 🙌🏼 We’re so glad you love working with our product, especially within the cleaning industry. If there’s anything we can do to help you please don’t hesitate to reach out and thank you for all your efforts on the front line in the COVID19 situation, stay safe! Kind regards, Zoe

Posted 5 years ago

“Great service. I Ordered wrong item mistakenly but someone(krystin?) called and corrected it, refunding and ordering again was made easy. Thankyou”

Helpful Report

Posted 5 years ago

Hi Charan, Thank you for the great feedback and 5 star review! Kristyn is our wonderful Business Support Officer, so glad she was able to help you out, I’ll let her know how happy you are with her service. If there’s anything else we can do to help please let me know! Kind Regards Zoe

Posted 5 years ago

“Great customer service. Always prompt and polite.”

Helpful Report

Posted 5 years ago

Hi Maritta, We’re thrilled you’re happy with our customer service! Thank you for your amazing 5 star review! As always we’re here if you need any help. Kind Regards, Zoe

Posted 5 years ago

“Order received very quickly”

Helpful Report

Posted 5 years ago

Hi Michelle, Thanks for the 5 star review! 🙏🏼 We’re more than happy to have delivered your Pacvac products as fast as possible. If you need anything further, don’t hesitate to reach out Kind regards, Zoe

Posted 5 years ago

“Professional”

Helpful Report

Posted 5 years ago

Hi Justin, We love your 5 star review! Thank you for your feedback, we pride ourselves on our professionalism. Happy to help with anything you need moving forward. 🕺🏻 Kind regards, Zoe

Posted 5 years ago

“I purchased a Turbo head 32mm-280mm floor tool, cord restraint plastic and Flexi crevice tool. Turbo head is a gem, I have two cats and carpet floors. Best tool ever, cat hair removed with little effort. Flexi crevice tool is being used for my car in the squeeze spots. Very good. Cord restraint Better than the old plastic/silicone restraint that would perish and become tacky. As for Pacvac filling order, reps once was great. Placed order and received within a few days. Very happy I could buy from Australian suppler. Very happy customer I enjoy using backpack at work and home. Thanks”

Helpful Report

Posted 5 years ago

Hi Lyn Thanks so much for choosing Pacvac and for taking the time to give us this awesome review, we are thrilled to hear that you are so happy with your product. Please don’t forget that we are always here to help, so if you need any assistance in future, don’t hesitate to contact our team. Thank you. Kind regards Zoe from Pacvac

Posted 5 years ago

“Fast and efficient service and communications, great product.”

Helpful Report

Posted 5 years ago

Hi Joanna Thank you for choosing Pacvac and for giving us a 5* review, we really appreciate you taking the time. We always aim to give our customers the best experience with our products and through our service, so we are delighted to hear you’re happy! Please don’t forget that we are always here to help, so reach out to us at any time, we will happily assist you. Kind regards Charlie

Posted 5 years ago

“Excellent customer service.”

Helpful Report

Posted 5 years ago

Hi Harsha Thank you for choosing Pacvac and also for taking the time to give us a 5* review. We are deeply committed to ensuring our customers have the best experience when they deal with us, so your feedback is very much appreciated. Please don’t forget that we are always here to help, so reach out to us at any time, we will happily assist you. Kind regards Charlie

Posted 5 years ago

“Good range of products and quick and efficient service.”

Helpful Report

Posted 5 years ago

Hi Leanne Thank you for choosing Pacvac, and giving us a 5* review, we really appreciate it. We always aim to ensure that our customers have the best possible experience when they deal with us, so we are thrilled to hear that you’re happy. Please don’t forget that we are always here to help, so reach out to us at any time, we will happily assist you. Kind regards Charlie

Posted 5 years ago

“I've ordered some parts for my vacuum cleaner, from the order to the delivery, all went very well, and very fast. I was just scared by the box when I received my parcel - a little bit rough, but inside it was all good.”

Helpful Report

Posted 5 years ago

Hi Yves Thank you for choosing Pacvac and giving us a 5* review, we really appreciate it. We aim to give our customers the best experience throughout the entire process, so it’s great to hear that you are happy. Please don’t forget that we are always here to help, so reach out to us at any time, we will happily assist you. Kind regards Charlie

Posted 5 years ago

“Great to deal with Web site was easy to use. Delivery was very quick too”

Helpful Report

Posted 5 years ago

Hi Terry Thanks for your purchase and taking the time to give us a review, we really appreciate it. We are deeply committed to ensuring our customers have the best experience when they deal with us, so it’s great to know that you’re happy. Please don’t forget that we are always here to help, so reach out to us at any time, we will happily assist you. Thank you. Kind regards Charlie

Posted 5 years ago

“Great product and helpful staff.”

Helpful Report

Posted 5 years ago

Thank you for giving us a 5* review, we really appreciate it. We are deeply committed to ensuring our customers have the best experience when they deal with us, so its great to know that you're happy. Please don't forget that we are always here to help, so reach out to us at any time, we will happily assist you. Thank you. Regards Charlie

Posted 5 years ago

“I ordered the parts I needed online on the website it was easy to do and delivery was packed well and prompt”

Helpful Report

Posted 5 years ago

Thank you for your order and taking the time to give us a 5* review. We always aim to give our customers the best possible service when dealing with us, so we are thrilled to hear that you’re happy. Please don’t forget that we are always here to help, so reach out to us at any time, we will happily assist you. Kind regards Charlie

Posted 5 years ago

Pacvac is rated 4.8 based on 335 reviews