Pacvac Reviews

Name: Pacvac
Address: 7 Mackay Street, Kewdale, Western Australia
Rating: 4.74

4.7 Rating 328 Reviews

94 %

of reviewers recommend Pacvac

4.7

Based on 328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street,
Kewdale
Western Australia
6105

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Cherry

Pacvac 5 star review on 27th August 2024

Marek E

Pacvac 5 star review on 12th August 2024

Anne

Wanvisa

Pacvac 5 star review on 28th November 2023

Stevy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I put the vac together, plugged it in(once) and vacuumed the whole house in one go while listening to some funky tunes.... Thanks Pacvac...🤙”

Helpful Report

Posted 5 years ago

Hi Bill, Thank you for your feedback! It's great to hear you had such a seamless first experience with your new machine, made even better with some tunes! 🕺🏻 If there's anything I can do to help with your current machine or future purchases please let me know! Kind Regards, Zoe

Posted 5 years ago

“After using these vacuums at work for 7 years, I had to have one. Awesome product, affordable and does the job. Great for those that have back issues. Had recommended to all my friends”

Helpful Report

Posted 5 years ago

Hi Jenny, Thank you for your wonderful review, and for passing on your recommendation to all your friends 💙 It's great to hear you fell in love with our products at work and were able to get one for yourself! If there's anything I can do to help you please let me know. Kind Regards, Zoe

Posted 5 years ago

“Very efficient and quick service.”

Helpful Report

Posted 5 years ago

Hi Janet, Thank you for your 5 star review! 💙 We're so please to hear you're enjoying the customer service we pride ourselves on. If there's anything we can do to help please don't hesitate to reach out! Kind Regards, Zoe

Posted 5 years ago

“Great service and support. And the pruduct is far superior to other well advertised brands at a third of the price. It's a no brainer. Use Pacvac!”

Helpful Report

Posted 5 years ago

Hi Ray, Thank you for your 5 star review! ⭐️⭐️⭐️⭐️⭐️ We pride ourselves on our customer service so it makes us so happy to hear you enjoyed your experience with us. Thank you for your review of our products! If there's anything you need please don't hesitate to reach out. Kind regards, Zoe

Posted 5 years ago

“Thanks deliver on time. Good services.”

Helpful Report

Posted 5 years ago

Hi Doris, Thank you for the 5 star review! 💙 We pride ourselves on our same day dispatch so it's wonderful to hear you received your product on time. Let me know if there's anything I can help you with! Kind Regards, Zoe

Posted 5 years ago

“I'm very happy with my shopping and delivery prompt and reliable”

Helpful Report

Posted 5 years ago

Hi Marla, Thank you for your amazing 5 star review! 💙 We're so happy you've had a great experience with us, let me know if there's anything I can do to help you. Kind Regards, Zoe

Posted 5 years ago

“Great Product... we have used PacVac’s for many years. This been the first battery powered vacuum we are extremely impressed...Size, Weight and price.”

Helpful Report

Posted 5 years ago

Hi Wayne, Thank you for the 5 stars! It's great to hear how much you love using our products. Let me know if there's anything I can do to help you! 💙 Kind Regards, Zoe

Posted 5 years ago

“The Glide wispa 300 I purchased is a strong durable machine. Comes with accessories and bags etc. Replacement parts are readily available - not that I have needed any. I find it has great suction and a good practical machine for daily use. I would recommend to anyone who is after a tough, durable vacuum with great suction.”

Helpful Report

Posted 5 years ago

Hi Laura, Thank you for the wonderful review and 5 stars! 🎉 We really appreciate you taking the time to share what you love about your Glide Wispa, if there's anything we can do to help you please don't hesitate to ask. Kind Regards, Zoe

Posted 5 years ago

“Extremely happy with the company, I had made a phone call as I wanted to confirm how to place my order on line. Very helpful receptionist and I got my products immediately and with the correct product. Thank you so much. Lovely to deal business with your company. Very happy with your customer service.”

Helpful Report

Posted 5 years ago

Hi Kathy, Thank you for the five star review! ⭐️ So thrilled to hear you had a wonderful experience with our team, we pride ourselves on our customer service! If there's anything I can do to help you further please reach out, Kind Regards, Zoe

Posted 5 years ago

“I wanted to update my 2000 model and it was so easy , all the parts in stock and great advice over the phone and via email. First class operation and the machine is like new. 20 years old and now with new filter , head and stick wand its perfect. Fast postage and very well packed. Great people make a great company!!!”

Helpful Report

Posted 5 years ago

Hi Tim, Thank you so much for your amazing 5 star review! ⭐️ We take great pride in our customer and delivery service so we're thrilled to hear your feedback. Enjoy your revitalised machine and please reach out if I can help you further! Kind Regards, Zoe

Posted 5 years ago

“We had a part lost on our Pacvac. The staff were very helpful and the product is brilliant. We cant recommend this company more highly.”

Helpful Report

Posted 5 years ago

Hi Linda, Thank you for the 5 star review! ⭐️ We're so happy we were able to help you replace your part, and that you had a great experience with our friendly staff. If there's anything we can do to help for future orders please let me know! Kind Regards, Zoe

Posted 5 years ago

“Very helpful and friendly people, best price, satisfy with their service.”

Helpful Report

Posted 5 years ago

Hi Anne, Thank you for the 5 star review! We're so happy to hear you had a great experience with our team and product! 💙 Please reach out anytime if there's anything you need from us. Kind Regards, Zoe

Posted 5 years ago

“Excellent Service. Ordered on Tuesday afternoon. Received on Thursday.”

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Posted 5 years ago

Hi there, Wow thank you for the 5 star review! 🎉 We pride ourselves on our customer service, and nothing makes us happier than getting your purchase to you asap. 🚙💨 If there's anything I can do to help you please let me know! Kind Regards, Zoe

Posted 5 years ago

“My experience with your company was excelent...I ordered the equipment in the morning and it arrived on the same afternoon. Thank you”

Helpful Report

Posted 5 years ago

Hi Sharron, Wow so speedy! We love being able to deliver with our same day dispatch 🚙💨 Thank you for your great review, please let me know if I can do anything to help with your new machine or future orders. Kind Regards, Zoe

Posted 5 years ago

“So impressed about our delivery excellent time from ordering to delivery everything well pack and in good working order thank you so much”

Helpful Report

Posted 5 years ago

Hi there, Thank you for the great review and the 5 stars! 🎉 Your review means the world to us, we put a lot of time and effort into our product, packaging and customer service. Let me know if there's anything I can help you with for future. Kind Regards, Zoe

Posted 5 years ago

“Great service great product”

Helpful Report

Posted 5 years ago

Hi Lynette, Thanks for the amazing review! 😍 So happy to hear you love your Pacvac products and the service we pride ourselves in. If there's anything I can help you with please don't hesitate to reach out. Kind Regards, Zoe

Posted 5 years ago

“So very happy with the products received. Was very easy to order from the website. Amazing service.”

Helpful Report

Posted 5 years ago

Hi booth, Thank you for your amazing review! We're glad to hear how much you love using Pacvac, and that your online experience was fast and easy. ⚡️ If there's anything I can help you with moving forward please let me know! Kind Regards, Zoe

Posted 5 years ago

“Love my pacvac so good to not have to unplug and carry a vacuum around”

Helpful Report

Posted 5 years ago

Hi Jimie, Thank you for your 5 star review! It’s great to hear you love your Pacvac, and the freedom of our battery operated machines. 🎉 If there’s anything I can do to help you please let me know! Kind Regards, Zoe

Posted 5 years ago

“Pac Vac are very helpful and good are shipped fast, we always receive goods within the week they are ordered. Thanks”

Helpful Report

Posted 5 years ago

Hi Cheryl, Thank you for your wonderful review! We take great pride in our customer service so we’re thrilled you received your product so fast. ⚡️ If there’s anything you need help with pease don’t hesitate to ask! Kind Regards, Zoe

Posted 5 years ago

“A fantastic experience. I was kept informed every step of the way from picking to delivery. Couldn't be happier. Would deal with Pacvac again no questions asked. 5*****”

Helpful Report

Posted 5 years ago

Hi Kevin, Thank you for your fantastic review and kind words! 🎉 We work extremely hard within our team to provide excellent customer service so feedback like yours makes us so happy. If there’s anything we can do to help you with future purchases please let us know! Kind Regards, Zoe

Posted 5 years ago

Pacvac is rated 4.7 based on 328 reviews