Pacvac Reviews

Name: Pacvac
Address: 7 Mackay Street, Kewdale, Western Australia
Rating: 4.74

4.7 Rating 320 Reviews

94 %

of reviewers recommend Pacvac

4.7

Based on 320 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street,
Kewdale
Western Australia
6105

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Pacvac 5 star review on 27th August 2024

Marek E

Pacvac 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very handy and portable to use, would be better if can purchase spare batteries”

Helpful Report

Posted 4 years ago

Hi Nguyen, Thank you for your great 5 star review! We're glad you love using your machine 😍 We do offer spare batteries that can be purchased individually, check out the link below: https://shop.pacvac.com/au/rechargeable-lithium-ion-battery-18v-108wh Let me know if I can help you further 🎉 Kind Regards, Zoe

Posted 4 years ago

“Super fast service and a fantastic vacuum! Very impressed 👍”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your wonderful 5 star review! 💙 If you need any assistance please let us know! Kind Regards, Zoe

Posted 4 years ago

“Powerful suction with quiet engine. Really happy with it.”

Helpful Report

Posted 4 years ago

Hi Hein, Thank you for your five star review! ⭐️⭐️⭐️⭐️⭐️ We're thrilled you love your Pacvac machine, if there's anything you need please don't hesitate to reach out. Have a great day, Urvin

Posted 4 years ago

“I am happy with this vaccum Its Really nice work And also Happy with Pacvac services”

Helpful Report

Posted 4 years ago

Hi Nilay, Thanks for the amazing review! So happy to hear you love your Pacvac products and the service we pride ourselves in. If there's anything I can help you with please don't hesitate to reach out. Kind Regards, Urvin

Posted 4 years ago

“Great vacuum cleaner so far (only a week or two in), but picks up loads more dust than our old one and is so much easier to use and manoeuvre due to the backpack approach and long cord. Love that it is Australian made as well. Highly recommended.”

Helpful Report

Posted 4 years ago

Hi Annette, Thank you for your wonderful feedback! ⭐️ So glad to hear you're loving using your Pacvac product, and enjoying all its features. If there's anything we can do to help please don't hesitate to reach out! Kind Regards, Zoe

Posted 4 years ago

“We have bought 2 PacVac now for our cleaning business, which has lead to a 50% reduction in vacuuming time, just outstanding. The machines are light easy to use and mobility in tight area is amazing. We purchase the Battery option for both vacuums, which has cut down on sterilisation cleaning time of equipment and Germ hazards relating to cords.”

Helpful Report

Posted 4 years ago

Hi Michelle, Wow 5 stars thank you so much! 💙 It's great to hear our machines are saving your time and helping with productivity, especially in the current COVID19 climate. If there's anything Pacvac can do to help you please let me know. Kind Regards, Zoe

Posted 4 years ago

“Very impressed with the number of emails that I received. Australia post needs to up there game. Thems the knocks”

Helpful Report

Posted 4 years ago

Hi Pam, Thank you for your feedback! 💙 We take pride in our customer service and always want to keep you guys in the know. Thank you for your patience with Australia Post in what's an unprecedented time for them! Kind Regards, Zoe

Posted 4 years ago

“The Pacvac Superpro 700 arrived in excellent time. It had the fittings required to cover all cleaning jobs and is a pleasure to use. it is very powerful and the main head was able to go from carpet to floorboards without manipulation and swivel to get under couches. The cord is an excellent length and means that I only had to plug it into one point to do my entire single story house, unlike the three points needed for my previous cleaner. I just need to be careful I don't knock into things with it on my back, but will get used to it.”

Helpful Report

Posted 4 years ago

Hi Lillian, Thank you for your incredible feedback, and for taking the time to review our Superpro 700 💙. We're thrilled you're loving all the features of your new machine, and if there's anything we can help you with please don't hesitate to reach out. Kind Regards, Zoe

Posted 4 years ago

“Product was easy to locate, arrived quickly and fit perfectly. Very happy with my purchase.”

Helpful Report

Posted 4 years ago

Hi Lisa, Thank you for your five star review! ⭐️⭐️⭐️⭐️⭐️ We pride ourselves on our same day dispatch so it's great to hear your purchase got to you so quickly and easily. If you need any help please don't hesitate to reach out! Kind Regards, Zoe

Posted 4 years ago

“What an awesome vacuum! Sand & hair in the car are usually hard to clean but for my new cordless Velo no problem at all! Great runtime too, I did the whole house & car with battery to spare! Thank you Pacvac 😊💙.”

Helpful Report

Posted 4 years ago

Hi Anita, Thank you for the amazing review! 💙 Sounds like you're having a great time using our new Velo, we're so happy you're enjoying the freedom it gives you. If you need help with anything please let me know! Kind regards, Zoe

Posted 4 years ago

“Good product and fast service.”

Helpful Report

Posted 4 years ago

Hi Tracy, Thank you for your 5 star review! 💙 We're so please to hear you're enjoying the customer service we pride ourselves on. If there's anything we can do to help please don't hesitate to reach out! Kind Regards, Urvin

Posted 4 years ago

“My 5th pacvac is a battery one - Great vacuum powerful as cable version but no cables to trip on or get tangled on. Clients have said it’s a lot quieter so better for work in office space. 10/10 as far as I’m concerned”

Helpful Report

Posted 4 years ago

Hey David, This testimonial and the 5 star review has just made our day here in the office, so thank you so much. If there's anything we can do to help you please don't hesitate to get in touch. Have a great weekend, Urvin

Posted 4 years ago

“Best Vacumn in the world better than any Dyson i have ever used i will recommended to everyone”

Helpful Report

Posted 4 years ago

Hi Marie, Wow 5 stars! Thank you so much 💙 Great to hear you think our products are leaders within the industry, we certainly think so! If there's anything I can do to help you please don't hesitate to get in touch. Kind Regards, Zoe

Posted 4 years ago

“I put the vac together, plugged it in(once) and vacuumed the whole house in one go while listening to some funky tunes.... Thanks Pacvac...🤙”

Helpful Report

Posted 4 years ago

Hi Bill, Thank you for your feedback! It's great to hear you had such a seamless first experience with your new machine, made even better with some tunes! 🕺🏻 If there's anything I can do to help with your current machine or future purchases please let me know! Kind Regards, Zoe

Posted 4 years ago

“After using these vacuums at work for 7 years, I had to have one. Awesome product, affordable and does the job. Great for those that have back issues. Had recommended to all my friends”

Helpful Report

Posted 4 years ago

Hi Jenny, Thank you for your wonderful review, and for passing on your recommendation to all your friends 💙 It's great to hear you fell in love with our products at work and were able to get one for yourself! If there's anything I can do to help you please let me know. Kind Regards, Zoe

Posted 4 years ago

“Very efficient and quick service.”

Helpful Report

Posted 4 years ago

Hi Janet, Thank you for your 5 star review! 💙 We're so please to hear you're enjoying the customer service we pride ourselves on. If there's anything we can do to help please don't hesitate to reach out! Kind Regards, Zoe

Posted 4 years ago

“Great service and support. And the pruduct is far superior to other well advertised brands at a third of the price. It's a no brainer. Use Pacvac!”

Helpful Report

Posted 4 years ago

Hi Ray, Thank you for your 5 star review! ⭐️⭐️⭐️⭐️⭐️ We pride ourselves on our customer service so it makes us so happy to hear you enjoyed your experience with us. Thank you for your review of our products! If there's anything you need please don't hesitate to reach out. Kind regards, Zoe

Posted 4 years ago

“Thanks deliver on time. Good services.”

Helpful Report

Posted 4 years ago

Hi Doris, Thank you for the 5 star review! 💙 We pride ourselves on our same day dispatch so it's wonderful to hear you received your product on time. Let me know if there's anything I can help you with! Kind Regards, Zoe

Posted 4 years ago

“I'm very happy with my shopping and delivery prompt and reliable”

Helpful Report

Posted 4 years ago

Hi Marla, Thank you for your amazing 5 star review! 💙 We're so happy you've had a great experience with us, let me know if there's anything I can do to help you. Kind Regards, Zoe

Posted 4 years ago

“Great Product... we have used PacVac’s for many years. This been the first battery powered vacuum we are extremely impressed...Size, Weight and price.”

Helpful Report

Posted 4 years ago

Hi Wayne, Thank you for the 5 stars! It's great to hear how much you love using our products. Let me know if there's anything I can do to help you! 💙 Kind Regards, Zoe

Posted 4 years ago

Pacvac is rated 4.7 based on 320 reviews