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Pacvac Reviews

4.8 Rating 285 Reviews

95 %

of reviewers recommend Pacvac

Company Reviews

Product Reviews

4.8

Based on 285 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street
Kewdale, Western Australia
6105

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Pacvac 5 star review on 5th June 2024

Pacvac 5 star review on 28th November 2023

Pacvac 5 star review on 12th January 2022

Pacvac 5 star review on 17th September 2020

Pacvac 5 star review on 17th September 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been using a Pacvac vacuum cleaner at our holiday resort for over 10 years. They are great products that just last. Parts are readily available and ship quickly, even to remote regions.”

Posted 3 years ago

Hi Ross, Thank you so much for your wonderful review! 💙 We build our machines to last so to hear you're enjoying the benefits of our quality products 10 years on makes us really happy. If we can help with any orders for parts or anything else we're always here to help. Kind Regards, Zoe

Posted 3 years ago

“Perfect pacvac and much appreciated with team.”

Posted 3 years ago

Hi Sasanka, Thank you for the 5 star review! 💙 Our customer care means the world to us so we're really happy to hear you've had such a great experience. Never hesitate to reach out if we can help you. Kind Regards, Zoe

Posted 3 years ago

“I been married for 26 years and it’s the “BEST” vacumm I have ever owned!! It is superb with dog and cat hair too!! Don’t buy anything else.”

Pacvac 5 star review on 3rd September 2020

Posted 3 years ago

Hi there, Thank you for the fabulous review and such a great photo 💙 We're thrilled to hear how much you and your furry friends are loving Pacvac! Please let us know if there's anything we can do for you. Kind Regards, Zoe

Posted 3 years ago

“Very happy with the quick supply & happy with the product”

Posted 3 years ago

Hi Russell, It's great to hear you're loving your new Pacvac product and our prompt delivery! ⭐️⭐️⭐️⭐️⭐️ Thank you for taking the time to review us, please let us know if we can help in anyway. Kind Regards, Zoe

Posted 3 years ago

“Great service and fast delivery. Excellent products”

Posted 3 years ago

Hi Dayal, Thank you for your 5 star review! Both our customer service and same day dispatch are elements of our business we pride ourselves on, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Kind Regards, Zoe

Posted 3 years ago

“Quick delivery. Exactly what I needed.”

Posted 3 years ago

Hi Lara, Thank you for your wonderful 5 star review! 💙 We pride ourselves on our same day dispatch so it's great to hear you've enjoyed our service and product. Please let us know if we can help you at all. Kind Regards, Zoe

Posted 3 years ago

“Hassle free ordering. Arrived on time & in less than 14 Day's. Happy with the services provided. Thankyou pacvac 🙂”

Posted 3 years ago

Hi there, We appreciate you taking the time to give us a 5 star review! 💙 It's great to hear you enjoyed our services, and our same day dispatch policy. If you ever need anything just give us a shout. Kind Regards, Zoe

Posted 3 years ago

“Really easy to set up and use. Ergonomically designed and thus very comfy. Love the long extension lead too”

Posted 3 years ago

Hi Martin, Thank you for your feedback and great review! ⭐️⭐️⭐️⭐️⭐️ We've loved working with leading ergonomists in our design process, so it's great to hear you're enjoying the comfort of our machines. Please let me know if there's anything we can do for you. Kind Regards, Zoe

Posted 3 years ago

“Really happy with the product and service I received”

Posted 3 years ago

Hey Kelly-Ann, Thank you so much for your great 5 star review! 💙 We're thrilled you love your Pacvac product, and proud of the customer service you're enjoying. We're always here to help if you need it. Kind Regards, Zoe

Posted 3 years ago

“I hate vacuuming, and the little problems that go along with it. This would have to be the best appliance I've ever purchased. Very comfortable and easy to use, incredible suction, I highly recommend it.”

Posted 3 years ago

Hi Keith, Thank you for your 5 star review! ⭐️⭐️⭐️⭐️⭐️ We're glad to hear that our appliance is making your least favourite pastime much more do-able! If you need help with anything please don't hesitate to reach out. Kind regards, Zoe

Posted 3 years ago

“good product and fast delivery”

Posted 3 years ago

Hi there, We really appreciate you taking the time to give us your feedback and rate us, so thanks for the great review! 💙 It's great to hear you love your Pacvac product and could enjoy our same day dispatch. Let us know if there's anything further we can do for you! Kind Regards, Zoe

Posted 3 years ago

“Arrived quickly and is perfect for the open areas, stairs, and nooks in our medium sized retail space. It's working great so far.”

Posted 3 years ago

Hi Patrick, Thanks for your feedback! We really appreciate your 5 star review, and are thrilled you received your machine promptly as we pride ourselves on our same day dispatch 🎉 Sounds like you've got the right machine for your application, if there's anything we can do for you just flick us a message. Kind Regards, Zoe

Posted 3 years ago

“Very handy and portable to use, would be better if can purchase spare batteries”

Posted 3 years ago

Hi Nguyen, Thank you for your great 5 star review! We're glad you love using your machine 😍 We do offer spare batteries that can be purchased individually, check out the link below: https://shop.pacvac.com/au/rechargeable-lithium-ion-battery-18v-108wh Let me know if I can help you further 🎉 Kind Regards, Zoe

Posted 3 years ago

“Super fast service and a fantastic vacuum! Very impressed 👍”

Posted 3 years ago

Hi there, Thank you for your wonderful 5 star review! 💙 If you need any assistance please let us know! Kind Regards, Zoe

Posted 3 years ago

“Powerful suction with quiet engine. Really happy with it.”

Posted 3 years ago

Hi Hein, Thank you for your five star review! ⭐️⭐️⭐️⭐️⭐️ We're thrilled you love your Pacvac machine, if there's anything you need please don't hesitate to reach out. Have a great day, Urvin

Posted 3 years ago

“I am happy with this vaccum Its Really nice work And also Happy with Pacvac services”

Posted 3 years ago

Hi Nilay, Thanks for the amazing review! So happy to hear you love your Pacvac products and the service we pride ourselves in. If there's anything I can help you with please don't hesitate to reach out. Kind Regards, Urvin

Posted 3 years ago

“Great vacuum cleaner so far (only a week or two in), but picks up loads more dust than our old one and is so much easier to use and manoeuvre due to the backpack approach and long cord. Love that it is Australian made as well. Highly recommended.”

Posted 3 years ago

Hi Annette, Thank you for your wonderful feedback! ⭐️ So glad to hear you're loving using your Pacvac product, and enjoying all its features. If there's anything we can do to help please don't hesitate to reach out! Kind Regards, Zoe

Posted 3 years ago

“We have bought 2 PacVac now for our cleaning business, which has lead to a 50% reduction in vacuuming time, just outstanding. The machines are light easy to use and mobility in tight area is amazing. We purchase the Battery option for both vacuums, which has cut down on sterilisation cleaning time of equipment and Germ hazards relating to cords.”

Posted 3 years ago

Hi Michelle, Wow 5 stars thank you so much! 💙 It's great to hear our machines are saving your time and helping with productivity, especially in the current COVID19 climate. If there's anything Pacvac can do to help you please let me know. Kind Regards, Zoe

Posted 3 years ago

“Very impressed with the number of emails that I received. Australia post needs to up there game. Thems the knocks”

Posted 3 years ago

Hi Pam, Thank you for your feedback! 💙 We take pride in our customer service and always want to keep you guys in the know. Thank you for your patience with Australia Post in what's an unprecedented time for them! Kind Regards, Zoe

Posted 3 years ago

“The Pacvac Superpro 700 arrived in excellent time. It had the fittings required to cover all cleaning jobs and is a pleasure to use. it is very powerful and the main head was able to go from carpet to floorboards without manipulation and swivel to get under couches. The cord is an excellent length and means that I only had to plug it into one point to do my entire single story house, unlike the three points needed for my previous cleaner. I just need to be careful I don't knock into things with it on my back, but will get used to it.”

Posted 3 years ago

Hi Lillian, Thank you for your incredible feedback, and for taking the time to review our Superpro 700 💙. We're thrilled you're loving all the features of your new machine, and if there's anything we can help you with please don't hesitate to reach out. Kind Regards, Zoe

Posted 3 years ago

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Pacvac is rated 4.8 based on 285 reviews