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Pacvac Reviews

4.8 Rating 285 Reviews

95 %

of reviewers recommend Pacvac

Company Reviews

Product Reviews

4.8

Based on 285 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street
Kewdale, Western Australia
6105

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Pacvac 5 star review on 5th June 2024

Pacvac 5 star review on 28th November 2023

Pacvac 5 star review on 12th January 2022

Pacvac 5 star review on 17th September 2020

Pacvac 5 star review on 17th September 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cant pretend to be an expert on this. But, on the face of it, an excellent machine that is easy to clean and cuts the job time in half by comparison with the short lead drag around models with the tiny replaceable bags.”

Posted 3 years ago

Hi Erl, Thank you for your 5-star review! We’re very happy to hear you’re loving your Pacvac product, and we are always here to help if you need us. Have a great day, Urvin

Posted 3 years ago

“Great service and fast postage.”

Posted 3 years ago

Hi Matt, Thanks for the 5 star review! Customer service and same day dispatch are two things we pride ourselves on, so this feedback is great to hear. Let us know if we can do anything to help! Kind Regards, Zoe

Posted 3 years ago

“Good service, tracking sent within a day and product arrived within a week. Great Vacuum Cleaner really strong suction and long cord.”

Posted 3 years ago

Hi Steve, Wow thank you for your wonderful review! We pride ourselves on customer service and same day dispatch so we are thrilled to hear you had such a great experience. Please never hesitate to reach out if we can help! Kind Regards, Zoe

Posted 3 years ago

“The recent purchase of this Pacvac was for my son & daughter in law, for Christmas. But I have had the same model for around ten years, & have found it FANTASTIC !!! I did domestic cleaning for ten years, & it was exceptional in my work place as in the home. Really really pleased I came across your product. Having being bought up with Electrolux as the B all & end to vacuum cleaners, I am so pleased I made the change. You have me as a customer for life !!”

Posted 3 years ago

Hi Judith, Thank you for the 5-star review and for taking the time to provide such thorough feedback, we really appreciate it. We're thrilled to hear you're loving using your new machine. If you ever need help please don't hesitate to reach out. Kind Regards, Urvin

Posted 3 years ago

“Excellent service”

Posted 3 years ago

Hi Gloria, Wow thank you for your 5 star review! Please know that we are always here for you if you should need our assistance. Kind Regards, Zoe

Posted 3 years ago

“exellent service prompt delivery good price”

Posted 3 years ago

Hi there, Thank you for your wonderful review! 💙 Our same day dispatch is one of the things we pride ourself on, so we really appreciate your feedback. Please let us know if there's ever anything we can do for you. Kind Regards, Zoe

Posted 3 years ago

“The vacuum head I ordered was exactly what I wanted. It said it would fit the model of my vacuum and it did. The shipping was very fast and I will definitely be purchasing from you again in the near future. Thank you”

Posted 3 years ago

Hi Chloe, Thank you for taking the time to give us such a wonderful review. We're thrilled to hear we were able to meet your needs, and that you enjoyed our same day dispatch! Please reach out if we can ever help you with your future orders. Kind Regards, Zoe

Posted 3 years ago

“Was so excited today when I got my pacvac, couldn't wait to fire it up and clean my car, my profession means I end up with a lot of pet hair in my car and this is always hard to clean up, almost impossible. I was using a Dyson V6, which was ok but I have to say this Pacvac sucks, I mean, really, really, really sucks. My car looks almost new.”

Posted 3 years ago

Hi there, Thank you for the 5 star review and for taking the time to provide such thorough feedback, we really appreciate it. 💙 We're thrilled to hear you're loving using your new machine, we are all animal lovers here so completely understand the car situation! We do suck, big time, thanks for noticing! If you ever need help please don't hesitate to reach out. Kind Regards, Zoe

Posted 3 years ago

“Very fast delivery. Great vacuum. Love it so much more than my ducted system. Doesn’t lose suction & the hose isn’t long enough to constantly crimp. Thanks Pacvac.”

Posted 3 years ago

Hey Donna, Thank you for your wonderful review! 💙 We're thrilled to hear how much you're enjoying the features of our products, please reach out if we can ever be of help! Kind Regards, Zoe

Posted 3 years ago

“Goods arrived quickly, in perfect order! A happy customer!!”

Posted 3 years ago

Hi Kim, So great to hear! Thanks for the wonderful review. Please let me know if we can be of assistance in any way. Kind Regards, Zoe

Posted 3 years ago

“First time ordering through pacvac but impressed with how everything came on time and packaged well so goods were not broken would definitely use pacvac again”

Posted 3 years ago

Hi there, Thank you for your amazing feedback! ⭐️ We're so happy to hear you've had such a wonderful first experience with us, if we can help you with this or any future orders please let us know. Kind Regards, Zoe

Posted 3 years ago

“Thanks for fantastic, fast service. Work as a commercial cleaner and couldn't get supply from our on-site staff, so decided to order myself. Thanks again. Will have supplies forever. Thanks again.”

Posted 3 years ago

Hi Kelly, Thank YOU for your wonderful review! 💙 We're more than happy to help, please let us know if you ever need anything from our end. Kind Regards, Zoe

Posted 3 years ago

“Always easy to deal with”

Posted 3 years ago

Hi Kate, Thanks for your review! 💙 We pride ourselves on delivering excellent customer service so your feedback has made our day. Please let us know if we can ever be of help. Kind Regards, Zoe

Posted 3 years ago

“We have used the Vacuum every day for a few weeks now and we love it in our Shop. It's quieter than other brands. Thanks so much! :D”

Posted 3 years ago

Hi Lucas, That's wonderful to hear! 😍 We're thrilled you're enjoying your Pacvac, if there's anything we can ever do for you just reach out. Kind Regards, Zoe

Posted 3 years ago

“Fantastic company and product. Had an email query and was answered within 15 minutes! Great online ordering experience, with a user friendly website. Delivery was quick, solid packaging and any instructions clear. This is my second PacVac machine in 20 years (for home, not as a cleaner), and wouldn't even consider another brand.”

Posted 3 years ago

Hi David, Thank you for your incredible feedback! Customer service and same day dispatch are some of our greatest priorities here at Pacvac, so we're happy you've enjoyed their benefits. It's wonderful you've been enjoying our long lasting products over the past 20 years, thank you for your ongoing support! 💙 Kind Regards, Zoe

Posted 3 years ago

“Fantastic product, quickest parcel I have received during isolation in Melbourne and great service and great price!”

Posted 3 years ago

Hi Amanda, Thank you for the wonderful 5 star review! 💙 We take great pride in our same day dispatch, and we know our friends at Australia Post have been doing their best! It's great to hear you're enjoying your product and it's quick delivery, if we can ever be of help just reach out. Kind Regards, Zoe

Posted 3 years ago

“Delivery very quick So happy”

Posted 3 years ago

Hi Brenda, Thank you for your 5 star review! 😍 We pride ourselves on our same day dispatch so its wonderful to hear you received your order so quickly. Please let me know if we can ever do anything to help. Kind Regards, Zoe

Posted 3 years ago

“I received all my ordered products. I’m loving how efficient my vacuum is and l received my parcels extremely quick. I was extremely satisfied from start to finish. Thank you”

Posted 3 years ago

Hi Sharron, We appreciate your amazing five star review! 😍 Same day dispatch and providing quality products that help increase productivity are things we pride ourselves on so it's amazing to hear you're enjoying the benefits! Please let me know if we can ever do anything to help. Kind Regards, Zoe

Posted 3 years ago

“Fast delivery during pandemic. Needed bags for my new hydropro 36 great machine.”

Posted 3 years ago

Hi Nathan, Wow thank you for the 5 star review! ⭐️⭐️⭐️⭐️⭐️ We pride ourselves on our same day dispatch so your feedback will be enjoyed by the whole team. If we can ever help please just reach out! Kind regards, Zoe

Posted 3 years ago

“Great service. Got my replacement part in the mail, on time at a good price. Thankyou”

Posted 3 years ago

Hi Robert, Thank you for the 5 star review! ⭐️⭐️⭐️⭐️⭐️ Happy to hear you got your part quickly with our same day dispatch, and that you're enjoying the price point. Please let us know if we can ever help out. Kind Regards, Zoe

Posted 3 years ago

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Pacvac is rated 4.8 based on 285 reviews