Pacvac Reviews

Name: Pacvac
Address: 7 Mackay Street, Kewdale, Western Australia
Rating: 4.74

4.7 Rating 319 Reviews

94 %

of reviewers recommend Pacvac

4.7

Based on 319 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street,
Kewdale
Western Australia
6105

Write Your review

Tell us how Pacvac made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cherry

Pacvac 5 star review on 27th August 2024

Marek E

Pacvac 5 star review on 12th August 2024

Anne

Wanvisa

Pacvac 5 star review on 28th November 2023

Stevy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Same day dispatch and prompt delivery. Excellent service!!”

Helpful Report

Posted 5 years ago

Hi Michael Customer service is very important to us, so thank you for taking the time to give us this review, it’s great to hear you’re happy. Please don’t forget that we are always here to help, so please reach out to us at any time, we will happily assist you. Kind regards Charlie

Posted 5 years ago

“Came in 1 day very impressed definitely recommend to everyone”

Helpful Report

Posted 5 years ago

Hi Marina Thank you for your review. We always aim to provide the best possible service for our customers, and we hope that you enjoy using our product. Please don’t forget that we are always here to help, so please reach out to us at any time, we will happily assist you. Kind regards Charlie

Posted 5 years ago

“Just a great vaccum Im a cleaner and it is great it's a pleasure to use”

Helpful Report

Posted 5 years ago

Hi Tanya Thank you for your review. We are thrilled to hear that you are enjoying your vacuum as we design them with cleaners in mind, aiming for an easy and convenient experience every time. Please don't forget that we are always here to help, so please reach out to us at any time, we will happily assist you. Kind regards Charlie

Posted 5 years ago

“Friendly staff, high quality equipment at reasonable prices”

Helpful Report

Posted 5 years ago

Hi Don Thank you, it’s great to hear such positive feedback as we always aim to provide the best service for our customers with quality products that are built to last. Please don’t forget that we are always here to help, so please reach out to us at any time, we will happily assist you. Kind regards Charlie

Posted 5 years ago

“excellent service, good product”

Helpful Report

Posted 5 years ago

Hi Crystal Thanks for the review, so great to hear that you are happy with our product and service.

Posted 5 years ago

“great price and quick delivery”

Helpful Report

Posted 6 years ago

Great to hear, Trevor, thank you for your feedback.

Posted 5 years ago

“Really happy with the quality and the delivery time! Super fast! Thanks”

Helpful Report

Posted 6 years ago

Thanks Maria, it's always great to hear that our customers are happy with our service.

Posted 5 years ago

“fantastic service”

Helpful Report

Posted 6 years ago

Hi Michael, thanks for the feedback. So good to hear that you received your order quickly.

Posted 5 years ago

“Thanks”

Helpful Report

Posted 6 years ago

Hi Jian, Thank you for your 5 star rating! If there's anything we can do to help you please don't hesitate to ask ✨ Kind Regards, Zoe

Posted 5 years ago

“Tried buying bags for my vacuum and they told me it’s a older model and no longer sell them. Found the website online and ordered. Easy to find model and easy checkout and fast delivery. Very happy customer right here :)”

Helpful Report

Posted 6 years ago

Hi Mary Thank you for your feedback, we are delighted to hear that you found what you were looking for easily from our online store.

Posted 5 years ago

“Great service”

Helpful Report

Posted 6 years ago

Hi Peter Thank you for your feedback. Providing great service to our customers is extremely important to us. Please don't hesitate to contact us if you need help with anything.

Posted 5 years ago

“great service”

Helpful Report

Posted 6 years ago

Thank you so much for your review and we are glad you are happy with our service.

Posted 5 years ago

“These pacvac’s are the best vacuums ever to be made. I use one of these at work and they are excellent, can’t wait till mine arrives today.”

Helpful Report

Posted 6 years ago

Thank you so much for your review.

Posted 5 years ago

“Excellent machine!”

Helpful Report

Posted 6 years ago

Thank you so much for your review. Enjoy the Superpro 700!

Posted 5 years ago

“It is easy to find items at website. and quick delivery”

Helpful Report

Posted 6 years ago

Thank you for your review Fusae Y.

Posted 5 years ago

“Great product, easy to order and freight easy also. Only issue is freight was a little slow but not bad or expensive, so probably can't complain”

Helpful Report

Posted 6 years ago

Thank you for your feedback, customer service is really important to us and we value what our customers have to say. With regard to the freight, thanks for bringing this to our attention, we will investigate to see what improvements can be made going forward.

Posted 5 years ago

“great product”

Helpful Report

Posted 6 years ago

Thank you for your feedback, it's really important to us and we love to hear that our customers are happy with our products.

Posted 5 years ago

“Pacvac are very prompt with their responses to repair our units and we are happy with the service over all.”

Helpful Report

Posted 5 years ago

Hi Marion Thank you for your feedback. Customer service is very important to us, so it’s great to hear you’re happy. Our experienced team are focused on providing a prompt turnaround so that you can continue with your work as quickly as possible. Please don’t forget that we are always here to help, so please reach out to us at any time, we will happily assist you. Thank you. Kind regards Charlie

Posted 5 years ago

“PacVac are very easy to deal with. They are professional and always deliver in a prompt manner.”

Helpful Report

Posted 5 years ago

Hi Dardanup Primary School We aim to make the customer service process as easy and convenient as possible for our customers, so thank you for your feedback. Please don’t forget that we are always here to help, so please reach out to us at any time, we will happily assist you. Thank you. Kind regards Charlie

Posted 5 years ago

“I love my pacvac! It does the job so well and i can order replacement parts quick and easy. The extra long cord and the convenience of a backpack makes my job alot easier. Easy to clean and maintain”

Helpful Report

Posted 5 years ago

Hi Tantawan Thanks for your kind words! We design our products to be easy and convenient for our customers, so we are thrilled to hear that you are happy with your purchase. Please don’t forget that we are always here to help, so please reach out to us at any time and we’ll happily assist you. Thank you. Kind regards Charlie

Posted 5 years ago

Pacvac is rated 4.7 based on 319 reviews