“I was in terrible pain the day I came across painpod.
I have stopped all heavy pain meds from dsy one this has changed my quality of each day without pain.”
“Was a bit disappointed I was not advised of the EOFY sale when purchasing my Pain Pod 2 and when I mentioned this on Facebook I was advised I had been given a discount ( which says if I sign up which I did I would get 10% discount which I did) but looking at your email sales I could have bought it for $50 cheaper - I was also advised i received a free bottle of perfect conductor - if you add up what I paid and what your EOFY sales are I would have got it cheaper - all good as I love the product it just a bit disappointing that I was advised what I think was the wrong information - if I was advised at time of sale I probably would have bought the more expensive device.”
Hi Gary, Thank you for your reviews. I am really so sorry I didn't mention we had an EOFY sale that was coming up. I was so flat out when you arrived that it just slipped my mind. We will endeavour to have more signage up in our office the week leading up to it next year so I can't forget about it.
I hope that the PainPod is making a difference for you.
Hi Jeanette, thank you so much for your kind words about our customer service. It is something that we do try very hard to make sure we get right, we don't always get it right but it something this is always at the forefront of our minds.
Hi Cherrilyn, thank you for taking the time to write a positive review. That just amazing that the PainPod has been able to keep you from going under the knife. All of us here in the office had a collective cheer when we read your review. We are so happy.
“This is my 2nd Pain Pod (unfortunately I dropped my first one and broke it. I had it for many years and could not live without one) sooo, a call to Painpod and all sorted. Best investment anyone could have. Soothes sore muscles, fixes pains. I cannot express enough how good this product is! Their customer service is absolutely Top Notch.Great Product, Great People❣️”
Hi Dee, thank you for your positive review on your experience with PainPod. To be honest Dee you made things so easy for us, it was our pleasure and I hope your new PainPod is going well for you.
“Pain Pod AU were helpful and efficient and even super supportive when an extra item they included for free needed a little fix! This whole experience was over and above and, I look forward to dealing with them again! 5 stars the whole way! Thanks team!”
Hi Sahar, it is always a pleasure for us to help out our customers so that their experience with us will be a positive one. We understand the majority of our customers are dealing with pain so if we can add just a little sunshine to their day it goes a long way. We do look forward to helping you again.
“Excellent product, had one for years , finally gave up so no hesitation buying a new one. Used regularly, wouldn’t have got through the last years of work without it. Thanks”
“The pain pod is easy to use and very functional. It is a bit fragile however and I needed to get the screen replaced after only 3 uses. A more resilient design should therefore take into consideration.”
“The convenience of a long battery life as well as being able to use two different settings at one time is extremely useful. Having used several cheaper versions over the past couple of years and being convinced of the benefits of TENS therapy, I have no hesitation in recommending the PainPod.”
“PainPodAu has definitely assisted me with injuries, and feeling myself more often. Playing semi-professional sport means my body is put through a lot throughout the weeks & months of the season. Since I've started using the pain pod, I've noticed my body is feeling better, recovery is quicker & I'm lasting longer on the field. For any one on the fence, i would suggest spending the money as this pays itself off over time.”
