“After waiting forever for my purchase I received it with no glue for the diamonds can stick to. This is the second time this has happen. The first time I just took the loss but i’m giving pad to much of my money for this to keep happening. I also received one water logged and had to throw away. Pad does not make it easy to get a refund. I will no longer buy anything from you cause you do not make things right for your customers. You know people won’t go through the hassle that you want to put us through to return products.”
“I chose this for my first painting and it was so much fun and is absolutely beautiful. I am hooked and can't wait to do more paintings. I even have gotten my sister and young nephew doing paintings.”
“My new favourite hobby. I’ve never had a kit with bits missing and have always received it within the alotted time frame. I love the variety and the pricing”
“I ordered the smallest size of the Starry Night Lion, and I loved it! The details were not as pronounced as they would have been in a larger size, but that was expected. I have since ordered two more large pieces and can't wait to get my hands on them.”
“I ordered 3 items - only received 2 - I emailed PWD immediately - they stated they would look into it. Now my emails go unanswered. $10 item - I would think it would have been better to send refund or replacement rather than receive a poor review.”
“I bought the biggest size of this and I'm glad that I did, but I have 2 complaints. 1 - there are 3 different colors of red used. 2 of the 3 are a 6 and an S. Its super hard to tell them apart, but I think I've done alright (I'm about half of the way through right now). 2- I dont get why one of the butterflies is red. There's so much red in the picture that they should've picked a different color for the butterfly. The other one is green and yellow so I think I'm going to buy another pack of green diamonds and change the red one to match the other one. Otherwise I love it and cant wait for it to be finished!”
“My only complaint is that my bag of black diamonds had a lot of round ones instead of square, so I had to substitute another color to fill the gaps because I ran out of square diamonds. But I made a portrait of my friend’s cat for her birthday and I know she is going to love it!”
“I received my item with missing pieces but they were diligent and had great customer service I got my missing items. I also had some round beads that were a mess so they sent me some more packets to finish off my diamond painting. I will be ordering from paint with diamonds again. The quality and customer service bas been amazing!”
“I have to say that emptying your customers carts after a certain amount of time is literally the stupidest move you could have ever made. Why would I go back and recustomize my order after you boot everything off? Im a lot more likely to just close your site and never look back when I was about 30 seconds from spending $107, good job for screwing yourselves out of a lot of business.”
