Bonjour Catherine!
Notre collection Héritage est fabriquée à la main à Montréal. Cependant, nous proposons également d'autres produits qui ne sont pas fabriqués au Canada, afin d'offrir une option plus abordable.
N’hésitez pas si vous avez d’autres questions !
Cordialement,
Équipe Pajar
Hi Benjamin!
We’re sorry that your boots were faulty, and we truly appreciate your patience. We’re glad we could arrange an exchange for you, and your new pair is already on the way. We hope you’ll like them and that they meet your expectations!
Thank you for your feedback, and don’t hesitate to reach out if you need any further assistance.
Best regards,
Pajar team
“Odd thing to send a review request when the order has not been shipped nor received by the customer.
No new of my order what so ever, not even a tracking number after a week!
I will review again when I get it.”
“Sorry to tell you that after just one day of use the shoelace of one of the boots tore, and the back of the boot with which to hold the boot made a tearing sound, probably got unsewn. Really unacceptable for such a sum of money and brand name reputation. I truly think that we should be compensated in some one, at least new shoelaces.”
“Really good and well built product for winter, It's a Canadian company and the boots I bought are made in Romania (not Orange America so thats a big +)”
“Hi, I ordered my boots online and was really disappointed to have them be far too small when they arrived. I am almost always an 8 1/2. I had to send them back and order a nine and a 9 1/2 in the hopes that something will fit me. I’ve never been a 9 1/2
your boots are beautifully crafted, but keep an eye on the sizing, please! Otherwise great job, good customer service as well”
“I’m very pleased with my new winter boots! They are the best looking ones I have ever had (the Viva heritage boot), but also, best for grip and warmth. They said to size up and they were correct. Shipping was also very fast.”
“Hi There,
A couple of weeks ago I saw these boots on one of my coworkers client. I told her I love them and I need to know who makes them. As soon as I got the link. I ordered them. I received them today and I absolutely love them !!!!
Thank you so much, not only are they a great looking boot-they are so comfy!!”
“I was unable to test your product because of your limited delivery options. My package was stolen from in front of my door, as there was no option for requiring a signature during the purchasing process. I would have been willing to pay for that option!
----
Je n'ai pas pu tester votre produit en raison de vos options de livraison limitées. Mon colis a été volé devant ma porte, car il n'y avait aucune option pour exiger une signature lors de l'achat. J'aurais été prêt à payer pour cette option !”
Bonjour Zakaria!
Merci pour votre retour concernant nos options de livraison. Nous prenons bien en note votre commentaire et nous cherchons toujours à nous améliorer afin d'offrir la meilleure expérience possible à nos clients.
N’hésitez pas à nous contacter si vous avez d’autres suggestions ou questions.
Belle journée,
Équipe Pajar
