“Overall good products at decent prices.
But, multiple times they have shipped to my billing address instead of my default shipping address, delaying my package and causing issues.”
“Ordered a box of .45 ammunition last week. Took twice as long to arrive. Outer box looks like it was made from a bigger box. Cardboard was old and completely covered in tape. The actual ammo box inside was scuffed and worn. That box had broken open and half of the rounds were rattling around loose inside the main shipping box.”
“Still NOT happy that PSA won't ship firearms to NJ. However, I did place an order for magazines from them and immediately after submitting forgot I needed to add other items. Tried to cancel my order and Melissa helped get that done for me, so I'm thankful for the great customer support provided!”
“Item description was wrong. CS says always read the description, in store they say to look at the picture. I'm still confused to which one SHOULD be right. What I received looked like the picture? It's confusing, both store and CS should be on the same page. I've never had an issue with PSA or PSA products.”
“My only regret is not buying two. A wonderful piece of craftsmanship, for a 35 year old pistol it was in great shape! A bit of holster wear, but excellent otherwise. 1/8th in take up in single action, maybe 6lbs, no hiccups with the first 100 aac fmjs; and nice patterns at 10yrds. As a lefty this is the most cost effective metal framed pistol I’ve found, and I couldn’t be more pleased with the purchase. Again, buy two; they’re beautiful in every variation.”
“She looked into the specs along with me to verify that the hand guard I want to install will fit the weapon I have purchased and she was amazing also very patient. PSA is awesome even though I’m waiting on my AR very excited.”
“Sorry to hear you didn't back the product you sold me. Because you're not the mfgr. It's OK I had purchased. I'll have it fixed by the mfgr. But I'll be using another business to purchase my weapons. Thanks”
“I had to get my order re shipped and customer service told me it was on the way last week and it would be here Monday now it's been two weeks and they say they still haven't shipped it because it's pending for no reason it's already been payed for, the ffl dealer is one of there known ones, and the only thing needs is a new label and to be sent smh...come on maaan!”
“Tim in my experience is very nice and helpful in helping me with an online order, also to me, he seems like a person that I would invite to go have drinks with...My dad told me once (Good meen don't drink alone) Thanks Tim for your help.”
“I had questions about my order and Bridgette took care of me, she was very personable and professional and could not have done better job! Five stars all day!”
“I had a few questions to ask some of the range and store associates. Not only did they call me back promptly, but they also reached out to me via email. I interacted with three staff members and they were all extremely helpful, knowledgeable and professional. PSA customer service is truly next level!”
