“Agent was very helpful. The reason for such low review is because of not being notified that my shipment being delivered was a partial delivery with no delivery date for rest of order.”
“Melissa was very helpful and walked me through how to list one of your stores as the receiving FFL. Well worth the time on hold to find an answer that was very unclear on the site.”
“Caleb was precise and to the point. Understood my trepidations of online purchases and explained the return policy of non psa brand serialized items(firearms)and has laid my fear to rest, I now feel confident in my future purchase and purchases from the Palmetto State Armory website. I look forward to their continued business.”
“After going thru your terrible automated system being put on hold for 16 minutes I finally talked to a representative (can’t Remember her name) I finally got my questions answered. She was polite, professional and answered my questions. Thank You.”
“Marie is currently assisting me with a question about a PSA M4 rifle that I bought earlier this year. She's GREAT! Very friendly, professional, and helpful!”
“I was very surprised with the knowledge and professional representative I hade the opportunity to deal with. Very happy with PSA and especially the Caleb.”
“Polite, helpful. Took time to help me solve the problem, and provided documentation of what was done. No hassle, no "attitude". That's rare these days. I was actually rather shocked by that. Thanks again for cancelling order 12117768559.”
“Caleb is very helpful, quick but not rushed when helping me with an order change. I upgraded an order and he got it done before original order shipped.
Thanks Caleb! Much appreciated!”
“Great service.
I would appreciate you fixing your website. I have 2 very valid, often used email addresses. One is AOL and the other is Gmsil, both of which are rejected on your virtual conversation settings.”
