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PANDORA Reviews

1.7 Rating 337 Reviews
16 %
of reviewers recommend PANDORA
1.7
Based on 337 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 44%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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PANDORA 5 star review on 27th July 2025
Anna
PANDORA 1 star review on 11th March 2025
Noe
PANDORA 1 star review on 11th March 2025
Noe
PANDORA 1 star review on 11th March 2025
Noe
PANDORA 1 star review on 11th March 2025
Noe
PANDORA 1 star review on 11th March 2025
Noe
PANDORA 1 star review on 11th March 2025
Noe
31
Anonymous
Anonymous  // 01/01/2019
I was so exited to receive the present for my friend and I’m glad I received it before she did because it took me about half an hour to get several knots out of the necklace I honestly thought it was going snap at one point being such a delicate necklace just blatantly carelessly shoved into a pack not packaged nicely and knotted I would’ve been embarrassed if she received this before me giving it to her.
Helpful Report
Posted 5 years ago
Writing this review to let those know of Pandora's censorship. I submitted a Review on a pandora product and service and it was rejected for not "meeting there guidelines" Why you might ask. How about I had a problem with delivery. So sent them a email explaining the situation . Great you might think , response was a generic email. So sent another email explaining a little more clearly what the problem was. It was a very easy one to sort out. . Response the same generic email sent again. It seems like many other reviews. The chance of a human actually reading and responding to customers quires by email is low. Such a shame that your online customer service doesn't match the exceptional customer service I have received in stores on the many occasions in the past when buying jewellery.
Helpful Report
Posted 5 years ago
PANDORA is rated 1.7 based on 337 reviews