PaperTrue Reviews

Name: PaperTrue
Address: 100 Peck Seah Street, Singapore, 079333, Singapore, Central Singapore Community Development Council
Rating: 4.60

4.6 Rating 2,377 Reviews

94 %

of reviewers recommend PaperTrue

4.6

Based on 2,377 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About PaperTrue:

At PaperTrue, we love bringing out the full impact of your writing. This is because we know that words hold the key to communication, and so to success. Your ideas deserve the best possible expression, and our editing and proofreading services are here to help you harness the power of language.

Visit Website

Phone:

+1-888-527-3085

Email:

support@papertrue.com

PaperTrue 5 star review on 11th July 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I regret using this service. Not recommended for any proper academic. Poor service”

Helpful Report

Posted 7 years ago

Dear Law, Greetings from PaperTrue! We regret that you were not satisfied with the edited document that we recently delivered. Kindly accept our sincere apologies for this inconvenience. We would be happy to revise your document according to any new requirements that you have. You can also contact our customer support service at support@papertrue.com Your satisfaction is our top priority. We apologize for our shortcoming and hope to be of immaculate service to you in the future. Thanks and Best Regards, The PaperTrue Team www.papertrue.com

Posted 7 years ago

“What a waste of money and time. The first edit I've got took much longer than expected, and edits were unsatisfactory - majority of edits are mechanical and unnecessary. Sure, the quality of edits can be low or may even be subject to interpretation, but the biggest problem with this experience was the lack of communication and then extreme rudeness of the agent.”

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Posted 7 years ago

“Most of requirements were not delivered as expected and the standard of proof reading was not sufficient.”

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Posted 7 years ago

“The review was very inaccurate”

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Posted 7 years ago

Hello, Greetings from PaperTrue! We regret that you were not satisfied with the edited document that we recently delivered. Kindly accept our sincere apologies for this inconvenience. We would be happy to revise your document according to any new requirements that you have. You can also contact our customer support service at support@papertrue.com Your satisfaction is our top priority. We apologize for our shortcoming and hope to be of immaculate service to you in the future. Thanks and Best Regards, The PaperTrue Team www.papertrue.com

Posted 7 years ago

“A lot of spelling mistakes weren't found :-(”

Helpful Report

Posted 7 years ago

Dear Kenneth, Greetings from PaperTrue! We regret that you were not satisfied with the edited document that we recently delivered. Kindly accept our sincere apologies for this inconvenience. We would be happy to revise your document according to any new requirements that you have. Please be assured, we are checking your earlier document carefully and will take all the necessary measures to avoid such issues in the future. You can also contact our customer support service at support@papertrue.com Your satisfaction is our top priority. We apologize for our shortcoming and hope to be of immaculate service to you in the future. Thanks and Best Regards, The PaperTrue Team www.papertrue.com

Posted 7 years ago

“They forgot to correct my work. I had to remember them to do it, after the established time.”

Helpful Report

Posted 7 years ago

Dear Mauricio, Greetings from PaperTrue! Kindly accept our sincere apologies for this inconvenience. Please be assured, we have resolved this issue and none of our clients will face such error in future. As a token of apology, we would like to offer you 15% discount on your next order with PaperTrue. We have sent the discount coupon code to your email address. You can also contact our customer support service at support@papertrue.com We apologize for our shortcoming and hope to be of immaculate service to you in the future. Thanks and Best Regards, The PaperTrue Team www.papertrue.com

Posted 7 years ago

“Careless, unprofessional work, many mistakes even after twice proofreading. Totally waste time and money. Never recommend!”

Helpful Report

Posted 7 years ago

Dear Jerry, Greetings from PaperTrue! We regret that you were not satisfied with our proofreading and editing services. Kindly accept our sincere apologies for this inconvenience. We would be happy to revise your document according to any new requirements that you have. You can also contact our customer support service at support@papertrue.com Your satisfaction is our top priority. We apologize for our shortcoming and hope to be of immaculate service to you in the future. Thanks and Best Regards, The PaperTrue Team www.papertrue.com

Posted 7 years ago

“Complete rubish”

Helpful Report

Posted 7 years ago

Dear Svetlana, Greetings from PaperTrue! We regret that you were not satisfied with our proofreading and editing services. Kindly accept our sincere apologies for this inconvenience. We would be happy to revise your document according to any new requirements that you have. You can also contact our customer support service at support@papertrue.com Your satisfaction is our top priority. We apologize for our shortcoming and hope to be of immaculate service to you in the future. Thanks and Best Regards, The PaperTrue Team www.papertrue.com

Posted 7 years ago

“This service is horrible I received my document back with tones of typos it was a waist of time and money.”

Helpful Report

Posted 7 years ago

Dear Nathaniel, Greetings from PaperTrue! Kindly accept our sincere apologies for this inconvenience. We regret that you were not satisfied with our proofreading and editing services. We would be happy to revise your document according to any new requirements that you have. Kindly contact our customer support service at support@papertrue.com Your satisfaction is our top priority. We apologize for our shortcoming and hope to be of immaculate service to you in the future. Thanks and Best Regards, The PaperTrue Team www.papertrue.com

Posted 7 years ago

“Well in my cv they have edited practically nothing when I have downloaded it. Sorry but only 1 star for now.”

Helpful Report

Posted 7 years ago

Dear Ainur, Greetings from PaperTrue! Kindly accept our sincere apologies for this inconvenience. We regret that you were not satisfied with our proofreading and editing services. Kindly refer to the tracked version of your edited CV to see the comments posted by our expert editors. In case if you are still not satisfied, we would be happy to revise your CV according to any new requirements that you have. Kindly contact our customer support service at support@papertrue.com Your satisfaction is our top priority. We apologize for our shortcoming and hope to be of immaculate service to you in the future. Thanks and Best Regards, The PaperTrue Team www.papertrue.com

Posted 7 years ago

“PaperTrue accepted in writing my request to proofread a translation, and prior payment. When it came to do the work they said they don't deal with translations but only proof English texts. I had already paid so asked them to proofread it anyway for syntax. They corrected wrongly two very important nouns - in the end I had to reproofread and correct the mistakes they made. I wrote to them about it but, not surprisingly, they chose to ignore my message. I tested their work and realised all they had done was put my text through Word's spellcheck and grammar check app. ????”

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Posted 7 years ago

“bad service I do not recommend it for anyone. The service was not on time. The proofreading was on little mistakes. You promise to return 15% of my money but I have not receive anything. Very bad and unreliable service.”

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Posted 7 years ago

PaperTrue is rated 4.6 based on 2,377 reviews