Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,442 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Customer service. Made an error on my order and only spotted it the next day… But nothing was too much trouble for the lady that dealt with me. Absolutely brilliant.”

Helpful Report

Posted 1 year ago

“I’ve been beyond impressed with Papier from the quality of the journals, to the variety of fun designs and the amazing customer service. I spoke with Danielle when I placed my order due to an error on my part and she was so helpful and lovely. Couldn’t recommend enough.”

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Posted 1 year ago

“Simple and effective, covers the bases. Second time buying from them.”

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Posted 1 year ago

“We were thrilled with the invitation cards we ordered and everyone has commented on how beautiful they are. The website was easy to use, I’d definitely recommend Papier.”

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Posted 1 year ago

“Fantastic quality, beautiful design and fast delivery! Absolutely obsessed with how our invitations came out!!”

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Posted 1 year ago

“Qick delivery. Excellent condition and the personalisation is brilliant. Would highly recommend.”

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Posted 1 year ago

“Beautiful products and amazing customer service! I'll definitely be ordering more planners in the near future.”

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Posted 1 year ago

“I always leave it too late to post overseas cards so being able to arrange everything n advance is a real bonus.”

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Posted 1 year ago

“Good quality - love the personalised picture cards.”

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Posted 1 year ago

“Beautiful diary. My second and my favourite so far.”

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Posted 1 year ago

“This is my second time ordering from Papier and I have never been disappointed! Great quality of products and personalization is a nice touch. I always get compliments!”

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Posted 1 year ago

“Most helpful team to deal with. Very happy with the support and item ordered. Thank you.”

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Posted 1 year ago

“Perfect and loved the same”

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Posted 1 year ago

“I have ordered journals and several sets of stationery from Papier and I have never been disappointed. Everything from their packaging to the quality of the products is thoughtful and well done. Papier brings color and joy to my journaling, letter writing, and to my life overall.”

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Posted 1 year ago

“Loved the packaging!!! Quick feedback: could y’all include a free sticker with the parcel that would be so cute!!!”

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Posted 1 year ago

“Many options. Fast delivery. Lovely product”

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Posted 1 year ago

“Love my photo book. I got the photo book for my partner’s birthday last year and I got another one for my mum. I will be ordering more in the future. Great quality and service”

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Posted 1 year ago

“I had the two most amazing help with a return from Ellie and Danielle. I was sad and angry that I placed an incorrect order which I was fully responsible for. They were both kind enough to help me with the return to then place the right order. I couldn’t thank them enough for their kindness.”

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Posted 1 year ago

“Lovely wellbeing journal - just what I need. Beautiful design, great quality. Also ordered a lovely golden pen - nice and weighty.”

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Posted 1 year ago

“wonderful, great quality and delivery on time!”

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Posted 1 year ago

Papier is rated 4.6 based on 17,442 reviews