Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,437 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,437 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love the planner, the cover design and the quality of the paper are 5/5. My only gripe is that the different layouts are not organised monthly, so there is a lot of flipping around when I am trying to organise things. Please consider revising this!”

Helpful Report

Posted 5 years ago

Hey Ashleigh! Thanks so much for taking the time to leave your review! We have recently just changed over to a new diary/planner layout due to feedback we received on our old layout! If you wish, you are more than welcome to contact us at support@papier.com and we can certainly work out a solution for you! Best Wishes, Customer Service

Posted 5 years ago

“Beautiful diary. One suggestion I have is to put the calendar months at the start of each month rather than altogether on one bunch. But apart from that well layed out and very good quality.”

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Posted 5 years ago

“Great gift”

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Posted 5 years ago

“I love all the designs - they are beautiful and stunning! I also love the customization and the price point - both are lovely. The only thing I would change is I wish there were a soft cover that is more paper-y like the moleskine type feel. Otherwise, I LOVE these journals! They are delightful and I can't wait to order another.”

Papier 4 star review on 17th September 2020

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Posted 5 years ago

“Excellent service and superb packaged. A great birthday present for my son.”

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Posted 5 years ago

“I love the planner! The one thing I would change and i wish i was told was that all of the monthly views are in the beginning, then the Monthly goal / to do pages and then all of the weekly views are after. I wish it was all just separated by month but still love it!”

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Posted 5 years ago

“Prompt service, and the quality is great! The website is a little difficult to navigate as images are very small, particularly when personalising so recommend doing so on a desktop monitor.”

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Posted 5 years ago

“Excellent quality photo book. Delivery took longer than expected.”

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Posted 5 years ago

“Nice photo album, very expensive though!”

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Posted 5 years ago

“Great service . Beautiful paper and classy layout for the photo album”

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Posted 5 years ago

“I got a dotted A5 journal and I love the quality! The cover is so cute and I love how you can personalize it. The paper is a bit thin Compared to other bullet journals I’ve used. if you’re planning on using markers they may bleed through.”

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Posted 5 years ago

“Delivery was longer than expected but product is very good and looks like the picture. Customer service was good and helpful.”

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Posted 5 years ago

“It was very pretty and good quality. Would prefer if it was all pink instead of pink and black but I didn’t know. There were quite a few dents of the notebook. But overall and very good purchase.”

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Posted 5 years ago

“Paper could be of better quality when compared to one of my cheaper journals, but I'm otherwise thrilled with my journal”

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Posted 5 years ago

“I love my new planner. It's beautiful and the arrangement is mostly as I need it to be. I would be willing to pay extra for: a pocket in the inside front or back cover; and a pen loop.”

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Posted 5 years ago

“My first shipment came and the pages were completely blank. This was a huge error but after I reached out to customer support I was mailed a new correct one within a week! I love my planner.”

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Posted 5 years ago

“The card i ordered was really good quality and came out as i hoped it would, however they didn’t send an envelope with it.”

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Posted 5 years ago

Hello there! I'm so sorry to hear there was an envelope missing! Please do feel free to email support@papier.com and we can most certainly get that rectified for you right away! Best Wishes, Customer Service

Posted 5 years ago

“Cute product...promised to arrive on a date but was late.”

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Posted 5 years ago

“Good service, the one paperback book was smaller than I expected for price”

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Posted 5 years ago

“Great present. My husband loved it. Easy to use. Only thing is print was not crisp clear. Would also include image contrast so that photos could be lighter. Otherwise a really great product. Also reliable posting.”

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Posted 5 years ago

Papier is rated 4.6 based on 17,437 reviews