Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,433 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,433 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Tori

Papier 2 star review on 21st December 2025

Anonymous

Papier 1 star review on 19th December 2025

Anonymous

Anonymous

644

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the best experience with Alicia from customer service. I was so worriedit was too late, but she went above and beyond to help me correct my order!! I can not wait to receive my daily planner!!”

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Posted 5 years ago

“Lovely journals, my clients were thrilled with them. I will be recommending Papier to friends and family.”

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Posted 5 years ago

“the journal I purchased was a gift for our daughter. She just adores it's quality and beauty.”

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Posted 5 years ago

“This was by far the easiest platform to use, I tested a few. With the most professional looking results. I was really happy with the end product. Even 'photos of photos' looked fine - which other sites said were not high-res enough. The downside is not being able to add pages of text, but I converted text into JPEG's and that worked totally fine and looked great. And a massive applause for their support via WhatsApp where I could talk to a real human instantly, who were super helpful and friendly. I'll be using Papier next time!”

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Posted 5 years ago

“Love how they came out! Worth every penny”

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Posted 5 years ago

“Perfect. Productive. Papier”

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Posted 5 years ago

“Excellent service and quality. Have used Papier in the past. Never been disappointed”

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Posted 5 years ago

“Beautiful stationery. Really impressed with the quality of my notebook and diary. Love the personalisation and nice touches like the ribbon page markers.”

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Posted 5 years ago

“Spoke with Sian months ago in regards to wedding invitation reprints, she was a huge help with quick replies even months later once we finally had our new date in place! Thank you :)”

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Posted 5 years ago

“Love the way the planner is set out, it is already having a very positive effect on my life and I'm only 1 week into using it! Thank you so much. Excellent quality too. Will definitely be back when this one is finished.”

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Posted 5 years ago

“Quality, luxury feel stationery. I love my new journal!”

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Posted 5 years ago

“I ordered the minimalist soft cover photobook as I wanted more of a magazine style wedding album and Papier offered this, with the added bonus that I could design it myself without having to contract a professional graphic designer to output a design file for me. To give merit where it's due, I was happy with the product concept and the simple page designs available to choose from. However I was absolutely not happy with the final product I received. I used high-resolution imagery provided by a professional photographer, but many of my pages came out incredibly pixeled, almost as if the web-based platform that you upload your images to had compressed the size of them and reduced their quality. I was also not happy to find that there were visible print lines through most of the images. Lastly, while I liked the feel of the paper stock it came on, the internal pages were definitely not printed on a 118gsm Mohawk Superfine in Ultrawhite with an eggshell finish as described for the product on the website. I work in an industry that allows me access to many paper stock samples, and by comparing the product to actual Mohawk stocks with an eggshell finish, it is clear the product came on a less textured and smoother paper stock. Since receiving this product and being unsatisfied with its quality, I have had my wedding album reprinted through a different professional printer. Using the same design and layout, exact same image files, and even having it reprinted onto actual Mohawk Superfine stock, it has come out far superior than the version delivered by Papier.”

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Posted 5 years ago

“Really happy with the end product - wall calendar. I had a bit of trouble navigating how to put multiple pictures on the one page but a friend helped out. Unfortunately the live chat answer must be computer generated and not helpful to my question.”

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Posted 5 years ago

“Love the result! Easy to use!”

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Posted 5 years ago

“Excellent service and fantastic colours on the stationery. Thank you.”

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Posted 5 years ago

“A beautiful journal. Stunning cover and wonderful layout inside.”

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Posted 5 years ago

“Papier's website was very easy to navigate, and just as easy to purchase. Product ( 200 cards) were delivered promptly.”

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Posted 5 years ago

“I spent £90 on personalised notecards for two people and expected them to come separately wrapped and in a box (who would leave notecards rolling around in wrapping to get bent?) instead, both sets came in the same piece of tissue and the same posting box. I had to rip the tissue, separate the sets and source boxes before I could wrap the cards in birthday paper. “Customer services” were unhelpful and patronising so this was my first and last order.”

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Posted 5 years ago

“Wonderful design and great quality. I loved that I could add a personal touch to it. Delivery was super fast and uncomplicated. Absolutely satisfied and would always buy it again :)”

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Posted 5 years ago

“Timely delivery and beautiful product 😊👍🏼”

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Posted 5 years ago

Papier is rated 4.6 based on 17,433 reviews