ParadeWorld Reviews

Name: ParadeWorld
Address: 1st Floor. 2 Finsbury Ave., London, City of London
Rating: 4.72

4.7 Rating 6,086 Reviews

93 %

of reviewers recommend ParadeWorld

Company Reviews

Questions

Metrics

4.7

Based on 6,086 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Delivery was faster than estimated

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Location:

1st Floor. 2 Finsbury Ave.,
London
City of London
EC2M 2PA

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ParadeWorld 5 star review on 19th March 2023

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“so good, fast shipping, item exactly as described”

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Posted 5 years ago

“Poor communication and slow responses. I’ll never buy from the website again.”

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Posted 5 years ago

Hi Jacob, thank you for the feedback. I've looked into your experience and the request to cancel your order and exchange for the right size. As you unfortunately experienced, we were unable to cancel your order in time due to our focus on speed of delivery. In this instance, your shoes were shipped out before we could process your request. I've also checked the slow response times from our CS team, and I can confirm there were a few hours of delay due to our staff operating larger queue times with COVID. Despite you receiving the shoes, I can see that we've sent you a free returns label to return your order. Please accept my apologies in this instance and the inconvenience caused. Best, Parade Customer Services.

Posted 5 years ago

“I will definitely be a returning customer! Fabulous customer service and fast shipping!”

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Posted 5 years ago

“Very good!”

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Posted 5 years ago

“Items where exactly as described and exactly what I was looking for. Parade shipped it next business day, and arrived very quickly. I will keep buying from this company.”

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Posted 5 years ago

“Packaged carelessly”

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Posted 5 years ago

Hi there, thank you for the feedback. We're sorry to hear about your experience. Would you be so kind as to provide us with more information so that we can investigate? As a marketplace, we work closely with our community of independent businesses to improve the service. On this point, we care deeply of how an item arrives, whether it be a deck, clothing, shoes or a hat. Feel free to reply here or message us at customer.services@paradeworld.com. Thank you so much, and please accept our apology. Best, Parade Customer Services.

Posted 5 years ago

“Very happy with my purchase and the delivery time was actually a day early 👍🏽👍🏽👍🏽”

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Posted 5 years ago

“Great stuff. Support skater-owned during these 'unprecedented' times”

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Posted 5 years ago

“Shipping was hella fast and they were the only place that still had the board I wanted in stock”

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Posted 5 years ago

“good product at good price!”

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Posted 5 years ago

“Quick turnaround and good selection. It’s pretty rad that it helps out local skate shops, too. Everybody wins!”

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Posted 5 years ago

“I received my item quickly and in great condition”

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Posted 5 years ago

“Excellent client service ! I strongly recommend Parade :)”

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Posted 5 years ago

“On point & efficient.”

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Posted 5 years ago

“Amazing service.”

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Posted 5 years ago

“Great concept and well delivered. Even when there was a problem with an item it was sorted very quickly. Cheers Albert!”

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Posted 5 years ago

“Quick delivery and item received as described. Happy Friday!”

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Posted 5 years ago

“Easy shopping, fast ass delivery, 10/10”

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Posted 5 years ago

“very easy, great selections”

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Posted 5 years ago

“Balík přišel o den dřív, byl v suprovým stavu, všechno v pořádku. 5 hvězd bych dal, kdyby v boxu byly i nějaký stickerz na prkno.”

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Posted 5 years ago

ParadeWorld is rated 4.7 based on 6,086 reviews