ParadeWorld Reviews

Name: ParadeWorld
Address: 1st Floor. 2 Finsbury Ave., London, City of London
Rating: 4.72

4.7 Rating 6,086 Reviews

93 %

of reviewers recommend ParadeWorld

Company Reviews

Questions

Metrics

4.7

Based on 6,086 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Delivery was faster than estimated

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Location:

1st Floor. 2 Finsbury Ave.,
London
City of London
EC2M 2PA

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ParadeWorld 5 star review on 19th March 2023

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery super quick considering the time of year (Christmas) Only downside was I never got free shipping even though I was hooked in to sign up for an account for that reason”

Helpful Report

Posted 5 years ago

Hi Mark, I am really sorry you were not able to redeem the free shipping promotion. We just checked and I am afraid that we were not able to confirm that you subscribed to our newsletter. If you could sign-up and let us know, we would be more than happy to offer you free shipping (subject to T&C) on your next order. All the best, Maria

Posted 5 years ago

“I am so happy to purchase from Parade. I received it within only 2 days. It was fast. I like my shoes.”

ParadeWorld 5 star review on 14th December 2020

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Posted 5 years ago

“Love these shoes. So many compliments. Size up tho! I had to go up an entire size.”

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Posted 5 years ago

“Awesome service and incredible turnaround.”

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Posted 5 years ago

“fast shipping + great quality and range of products!”

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Posted 5 years ago

“Very good services”

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Posted 5 years ago

“Product came next day which was a nice surprise. Very pleased with product and left happy with the service... also loved the free stickers included!”

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Posted 5 years ago

“Great website, one stop shop is ideal for Christmas shopping. Great responses with shipping and delivery. 4-5 only because I received all items but one that’s still pending to be shipped 3 days after expected delivery.”

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Posted 5 years ago

“Thank you for very fast delivery and cool product.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“The stated shipping arrival dates of items was incorrect. Items' arrival was delayed and shipment tracking information was confusing and inaccurate. Most significantly, the confusion resulted in a re-order of skateboard trucks from another supplier. Bottom line, the original order for trucks was mysteriously missing from the PARADE order, then suddenly they shipped, and now we have an extra set of trucks! Additionally, two skateboard decks' original arrival date 12/10 was missed; as of 12/14 the decks have not been received. The only component parts of the order that was received on time were the wheels.”

Helpful Report

Posted 5 years ago

Hi George, We’re so sorry that your experience with Parade was disappointing and I am hoping we can fix this for you. Upon checking, I can confirm that both of your orders were placed on the 5th of December with standard 3-6 working days delivery. Your wheels were delivered on 10/12/2020. Your trucks and one of the decks ordered, were delivered on 14/12/2020. Taking in consideration the 3-6 working days delivery timeframe, they were all delivered in time. However, unfortunately one of your decks will be arriving late which we can only apologise for. In addition to this, once the items ordered leave the store/s the courier services are responsible for updating the tracker accordingly and although we closely monitor all our orders, there are a very few occasions where inevitably orders might be late due to the high volume of orders. If there is anything you might still need help with, please email us at customer.services@paradeworld.com. All the best, Maria

Posted 5 years ago

“First class”

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Posted 5 years ago

“Brilliant service - item arrived next day and no delivery fee with it being a first order - Many thanks”

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Posted 5 years ago

“Love the concept”

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Posted 5 years ago

“Board was better in person than in the picture. Very pleased.”

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Posted 5 years ago

“My i was told by UPS that the package was delivered but I never received it, I'm very disappointed.”

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Posted 5 years ago

“Customer service was prompt and helpful.”

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Posted 5 years ago

“Efficient and really quick delivery. Would definitely use their services in the future.”

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Posted 5 years ago

“I just love that your company was so fast in your delivery & it was very easy for me to place my order 👍I even had to order another skateboard for my youngest grandson because when I received the first one it was perfectly wrapped & the board was in great condition ! So can’t wait to give those boards to our grandsons they will have the biggest smiles on their faces! Thanks so much for all you do during this pandemic and stay safe and healthy ♥️Great company and I am recommending your company to all my friends and family 👍”

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Posted 5 years ago

“Website was easy to use. Quality product and fast delivery”

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Posted 5 years ago

ParadeWorld is rated 4.7 based on 6,086 reviews