“Evil. Corrupt company.. they're theives & scamming on international customs. Delibrately withholding valuable items refusing to give custom charges to pay to. Phone staff lying causing long delays and flitting you around so they can steal the valuables”
“You should have a 0 here or even a minus. Why do you have so much trouble delivering parcels? I never get them on time always late sometimes days. Maybe close down you are the worst.”
“I recently experienced another disappointing interaction with Parcelforce, where my parcel, scheduled for delivery on July 18, 2024, was mishandled. Despite following the instructions to have the parcel redirected to the nearest post office, the driver failed to comply, leaving no notification and providing no update.This is not the first instance of such poor service. Over recent months, there have been multiple occasions where Parcelforce drivers have ignored delivery instructions, taking parcels back to the depot regardless of the chosen options.Based on these repeated issues, I highly recommend avoiding Parcelforce whenever possible. Other delivery services offer far better reliability and customer service at much lower costs.”
“Rubbish service, waited all day on the 28th for my parcel to arrive to only be told it was picked up late and won’t be with me until Monday can’t even get a hold of someone of the phone. Bunch of cowboys…..”
“This company is the lowest of the low. They'll "attempt" to deliver your parcel when you literally see their van driving pass your address, leaving no card either. The staff at depot are rude, refuse to give your parcel after producing the ID, and spend 10 minutes lecturing you the parcel process when they could've just fetched them. Worst courier all round for three different places I've lived. This company is bad regardless of where you are. It's baffling when Royal Mail has (my experience so far) such lovely people and do deliver most parcels on time, and this pile belongs to the same parent company. Any self-respecting business should avoid Parcelforce when posting to their customers.”
“This is a worse courier with bad service, they are liars! they kept updating on their system that delivery has been attempted which they haven’t. Except the first attempt. I have been waiting for my parcel since Monday 24/06/2024 making sure there is someone available to collect it from them but they kept it in their depot without any delivery attempt. I regret using you in the first place. Liars!!!!”
“you wait in for a day then have to walk to the shops for 15 minus, guess what. Parcel force show up, leave a card and then take your parcel away for about 5 days. FFS just leave the parcel at the side of the house like I asked”
“I’ve been waiting in all day for my package.. missed the delivery window by 3 hours. No update, no way to contact the driver. Total waste of my day, so disrespectful and disappointing. I’m still waiting.”
“Horrible service!!!! 3 weeks to deliver parcel from Poland to Uk!!!!! Old fashioned , lazy and careless!!! Nobody is responsible for anything….. I’m still waiting for a parcel it’s been 3 weeks now….”
“They tried to deliver but I was out. Rescheduled for 2 days later as they don’t seem to offer the opportunity to select a safe place. Only option is with a neighbour. How many neighbours do you have that you can guarantee are in for 12 hours a day?
They then tried to re deliver the next day when I knew I would be unavailable.
Very poor. They seem to be living in a different decade!”
“Received a message saying that my parcel will arrive in this 1000H. I was waiting and there is none. Then when I check and track my parcel it shows delivery attempted. Disappointing.”
“The list of prohibited items is ridiculous. How they are still in buisness I have no idea. They should be replaced and any government support withdrawn.
Who ever sorts delivery items for Aldi should replace them.
Very very poor service”
“Parcel force drive parked across my drive way we both had heat conversion his argument where do I park this long vehicle well not across someone else's drive especially when your not delivering to that address. I think we both said something awful things to eachother but at the end of the day you don't park across someone's drive way as either an emergency may taking place or that person is blocked while trying to get onto the drive way. I probably won't complain as this lot they way he was talking sound like a Mafia and really this person shouldn't be working in this job if he cannot see what he has done wrong. I don't park across someone's driveway. I feel like our behaviour on both sides was wrong but I'm sorry who is this drive to act like him and parcels force are a mafia and if I complain nothing will be done and even if I didn't say anything then it sounds like they will do what they want. They are an aggressive company from my experience with them and it's not the first time one of there drives did this. Also he asked where he could of parked the van I pointed to a space which was big enough for the van and he scoffed. He clearly didn't care apparently it's my job to tell him where I'm parking he ignored me when the car came in the road and it's cul degrees sack where did he think I was going there is limited room to move. Don't use these guys they seem to act as if there Mafia and above everyone and the law.”
