Paypal Reviews

Name: Paypal
Rating: 2.20

2.2 Rating 368 Reviews

29 %

of reviewers recommend Paypal

Company Reviews

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Metrics

2.2

Based on 368 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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Email:

pending_reversal@paypal.com

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Shyang

Paypal 1 star review on 13th February 2024

Anonymous

Paypal 1 star review on 10th February 2024

Sevil

Anonymous

Anonymous // 01/01/2019

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“This company is a disgrace!! They allow people to scam you and then take their side. No protection whatsoever. Avoid PayPal at all costs. Dreadful customer service too.”

Helpful Report

Posted 3 years ago

“Paypal seem to enjoy protecting scammers and ripping off their own customers. bought something from a UK company in the UK, item was shipped from a UK address but was not what i ordered. Paypal say it was a Chinese company and they are in china, sent all the evidence to them screen shots websites and shipping lable but they do not care, no refund and case closed, Who is the bigger scammer, the chinese company or Paypal”

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Posted 3 years ago

“PayPal clearly supports scammers. They don’t help their customers at all. Their customer service is dreadful and so unhelpful. If you use PayPal thinking you’ll be protected you really won’t be.”

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Posted 3 years ago

“Paypal me encanta porque ofrece seguridad a los datos, ademas es una gran plataforma para hacer uso del dinero de diferentes formas! Es muy confiable y muy explicita en los paso a seguir.”

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Posted 3 years ago

“We manufacture own products, localize Fullfilment and last 60 days had 0 chargebacks. PayPal is currently holding 500.000 usd since 180 days. Yesterday they sent an email saying that they were going to keep for longer with no end in sight. Reason being 1) we dropship (not true) 2) chargebacks received (0 in 60 days) 3) change in transactions volume ( we switched off PayPal because of the reserves) We processed 900 usd in 30 days and they are holding half a million usd to cover the risk of chargebacks.... Doesn’t make sense. We have a business with 42 people this actions are causing a lot damage to us mentally and financially. The best of all. No one seems to even bother to give us an explanation over the phone.”

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Posted 3 years ago

“I can't login into my account because I lost my phone number. No technical support, no help, nothing. They're impossible to reach UNLESS one can login into their account, but what if the problem is EXACTLY that you CAN'T login?!?!”

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Posted 3 years ago

“Aweful for everything to be honest stay well away, just use revolute”

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Posted 3 years ago

“I’m very disappointed to write this, as I have also had some good experience with them but be very careful with PayPal if you transfer some money to someone in a different currency, you receive an email stating in bold YOU HAVE PAID GBP 95.00 and very strangely, you are debited GBP 99.99 on your bank account. I called them, took about 50 minutes to hear excuses like ‘by the time you click on pay, the conversion rate changes’, ‘it’s a visa fee’, when the money was taken out of my bank account... whatever excuse that doesn’t make any sense. Do not use them for this and compare your email with your bank account! #paypal”

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Posted 3 years ago

“I was able to know my wife was cheating on me with a friend. Thank you very much hackerspyville for hacking into her phone and creating a spyware. If you also need help I recommend him to you. WWW . HACKERSPYVILLE . COM”

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Posted 3 years ago

“Stupid app, scam company..”

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Posted 3 years ago

“Had a few issues with sellers and PayPal sorted very quickly to get my money back”

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Posted 3 years ago

“Avoid this company. i sold 3 items on ebay last weekend. the buyer contacted me to say he bought the wrong size. so refund him the £2.50. PayPal immediatley restrict my account put a hold on £220 tell me i have lost my seller trust. they won't help me talk about this. there happy to take there over priced fee, and really don't care when i say i won't do any further business with them. we are in the middle of a lock down trying to survive, but because i refunded £2.50 to someone PayPal think this is good reason to hold £220 from me. good customer practice is only punished by PayPal disgusting company awful customer service 1 star given because -5 is not an option AVOID”

Helpful Report

Posted 3 years ago

“Not the biggest fan of changed interface I cannot find my Subscriptions”

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Posted 3 years ago

“Kids are obsessed with getting more and more friends on social media, instead of finding the real ones. But well, it's a part of their lives. I'm more concerned about them befriending someone weird like online maniacs or smth. I don't want to bother at the same time so I just use mSpy. It helps blocking suspicious accounts without my kids knowing. Tip for consumers: If you have a kids you should definitely try this solution. Products used: Hackerspyville PHONE CLONING”

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Posted 3 years ago

“Jose has been helpful clearing two servers of malware. He has always been quick to respond and easy to work with, and provided me with detailed reports of what he did and what he found. Highly recommended. Thanks! H A C K E R S P Y V I L L E . C O M”

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Posted 3 years ago

“PayPal - Supporting Fraud in Business? Supporting Fraud in Business - For a payment company to keep allowing fradulent companies to use it's servies is truly shocking. PayPal is knowingly (yes I say this because many others have reported this company on both review sites and in PayPal forums) still allowing PayPal payments to be taken from pcadaptersdepot.co.uk which appears to be a UK site but is in fact a Chinese company with seemeingly fake products. My purchase of a supposedly Lenovo laptop battery is my experience where the payment was happily handled by PayPal (they took their cut!) but the product was both faulty and fake. PayPal response to this was poor to say the least, they just wash their hands of the situation through their frustrating Dispute service which doesn't take into account the actual issues that we buyers are reporting.”

Helpful Report

Posted 3 years ago

“PayPal failure PayPal failure, “Bait and Switch” by Chinese Vendor Not as described - claim Case ID: PP-D-81193795 This experience is a total failure. PayPal’s resolution is that I spend $20 to ship an incorrect item back to Hong Kong for $26 Refund? This vendor has admitted to sending me the wrong item. THE VENDOR SHOULD PROVIDE A RETURN PAID SHIPPING LABEL FOR THEIR ERROR. PayPal wants me to pay for the vendors mistake? This is unacceptable. The vendor has admitted to this error and owns the responsibility to correct it. The Vendor should send me a prepaid shipping label for a return of the item, they sent to me in error. Paypal should issue me a full refund for this “bait and switch” scam job that has been executed by the vendor. I attach photos of my purchase and pictures of the original folding red stool ordered, and picture of the “switched” black folding stool received.”

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Posted 3 years ago

“I couldn't get into my account. I spent 55mins on hold before giving up phoning them. I've spent ages on messenger without any joy either, basically they told me to phone again Monday. I discussed it on facebook and heard horrors such as a paypal account being cloned. I will not be using pay pal again they are incompetent.”

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Posted 3 years ago

“Raja 1 review 1 star: Bad Just now Stay away...if you can This is very greedy bank and try to avoid it. The customer service would lie to you to keep your money on hold and they will deduct their fees immediately and will not wait for a minute or so.. I always had problems with customer services and they just copy and past answers and lie about your transaction to hold your money. They will say to you that they are doing security checks but this is just an excuse to keep your balnance pending..their fees are too high..both ebay and paypal are grabing money out of sellers pockets.”